Top White Papers and Webcasts

  • This IDC study assists senior IT leaders in assessing the current state of their hybrid cloud management processes, governance models, technologies, and skills to identify gaps and create a road map for better aligning the organization's management model and tools with the emerging needs of complex, dynamic self-service hybrid cloud environments. This IDC MaturityScape identifies five maturity stages for hybrid cloud management based on a set of specific people, process, and technology dimensions and outcomes. …

  • Companies have begun embracing session initiation protocol (SIP) trunking as a way to cut costs by consolidating their voice and data networks and to increase productivity by enabling sophisticated unified communications and collaboration applications and services. Combining an appropriate network configuration and leveraging the intelligence in a SIP trunking provider's network can provide uninterrupted communications and improved disaster recovery capabilities. Read this white paper to learn how SIP …