Top White Papers and Webcasts

  • Solve your IT issues, ninja-style. Proactively managing your company's IT environment takes skill and discipline. That means your internal IT department has to be ready to solve problems before your users notice them. In this eBook you'll be given efficient strategies for: Systems Monitoring, Desktop & Server Monitoring, Patch Monitoring, Infrastructure Monitoring and Network Monitoring.

  • If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting …