Top White Papers and Webcasts

  • Omnichannel isn’t about making a quicker, cheaper sale with fewer human touchpoints: it’s about creating a system which lets you to nurture your customers at every step of their buyer’s journey.    This white paper from Magento and Premier Technology Partner dotmailer describes how well connected ecommerce and marketing teams and systems are crucial for a true omnichannel approach. Download the paper to discover:   Why automated marketing messages, sent in real time, …

  • Virtually every operational event that occurs on the mainframe – from a simple log-in attempt at a workstation to a potential access breach of secured resources – can be captured and recorded in the System Management Facility (SMF) on the IBM z/OS platform.   However, the challenge has become how to extract, correlate and analyze the wealth of information contained within SMF logs to meet the goals of the organization.   Read on to learn how your organization can demystify the …