AIW 128 Pro - TV causes W2k system to freeze

I installed an AIW 128 AGP Pro on my Windows 2000 Professional system (SP1 w/DX8) last week. The system is an AMD K6-2 500MHz with 256M of RAM. Motherboard is a fic 503+ with Award Bios. I do not have a DVD drive in the system. Everything else is pretty regular.

3D appears to work well, as does the file player. When I try to launch the TV, however, the version splash screen (v7.1) appears, but then the system locks.

I have downloaded and installed all the current drivers for card & media player from the ATI site.

Nothing seems to help. E-mail to tech support two days ago has only yielded an automated acknowlegment.

Any suggestions?

Greg (glp@pcez.com)

PS> a direct mail would be most appreciated, as I'm out in the field the next few days and won't have net access (besides e-mail).

[Sowulo]

This sounds like the problem this DirectX8 video patch from Microsoft fixes.