Vista system-start drivers failed to load

3 years ago i built a friend a Windows Vista Home Basic PC with a MSI K9N6PGM2 motherboard with 2 KB Kingston memory. 100Gb Seagate SATA hard drive and a MSI video card. He was reading E-mail this morning and he started getting reboot after reboot. I tied running it in safe more and got this error
"The fowling boot-start or system-start drivers failed to load: mfehidk, spldr,wanarpv6, wanarpv6."
What options do I have to try and repair this Drive/PC or is a format and reinstall my only option? Thanks, Don

Well you should check into the usual suspects first. I would do a check disk for any bad/corrupted sectors. If there are bad sectors backup the drive and get a new one. If it's corruption the checkdisk will fix it. If that fails to resolve the issue I suggest slaving the drive and doing a virus scan. You may have to do a windows repair installation IF that is what caused it but you must first remove the infection if there is one. Fianlly if you get no results the next 3 things to look at are RAM, the Processor, and the motherboard. One may be failing.

I should have mentioned I ran ran chdsk in safe mode and it it found no errors of any kind. I could not seem to get McAfee to run in Safe Mode and I noticed a lot of its features were turned off....Don

You either need to slave the drive into another computer to do the scan or you need a reliable command line virus scanner.

To me i would be doing exactly what Niclo said. Slave the drive into another computer ad scan it both with a good antivirus(and I don't mean mcrappee) and a good malware program like Malwarebtes before I looked at hardware. A rootkit scanner is a good choice as well.

Good advice. mfehidk.sys is a McAfee component, and spldr.sys is the Windows Security Processes Loader. So, while it might be a memory problem, for instance, I'd have to say that the fact that this happened while reading email would be more consistent with an infection.

Quote:

---

Originally Posted by Ferrit

To me i would be doing exactly what Niclo said. Slave the drive into another computer ad scan it both with a good antivirus(and I don't mean mcrappee) and a good malware program like Malwarebtes before I looked at hardware. A rootkit scanner is a good choice as well.

---

Two weeks ago, I ran some malware scans on a computer with McAfee installed, updated, and working (as well as it ever works at least). The first pass of Malwarebytes detected 255 infected files (mostly mysearch & mywebsearch with a few Vundos and Zlobs, etc.) which McAfee failed to detect. Though I will say that some (mostly corporate attorneys in CYA mode) don't consider My Search to be malware, I do. among other things, it can break Internet connectivity.

Thank you everyone. I ran McAfee in safe mode and then I changed the boot sequence and went to the repair consol and tried the start up options and it didn't fix it, but then I went to system restore and it is now working perfectly. I am a little worried after reading about McAfee and the infections...Thanks again...Don