I have a user whose dell laptop sound card settings keep changing. What could be the cause of this?:confused: There is no virus on it..or spam..
What else could be the cause?
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I have a user whose dell laptop sound card settings keep changing. What could be the cause of this?:confused: There is no virus on it..or spam..
What else could be the cause?
Does he have a bluetooth headset or similar?
What do they change from and to?
What OS?
I don't think so, I will check with her. It changes from laptop settings to a desktop format. when it does that, no sound is heard until I change it back.
Windows XP
Is she plugging in external speakers or headphones at any time?
yes, she does. Is that what does it?
Quite possibly, it has to reroute the sound, is she not capable of changing it back?
I hate to say it, but no. :eek:
The you will have to write a script or tell her she will have to use headphones permanently. If she can't select between two sound outputs, I wonder if she just needs an ipod...
she has a ipod. Believe me, I have written instructions regarding everything concerning computer use..:eek:
Perhaps USB headphones would work.
No I meant a script which runs from a shortcut to change the speakers...Quote:
Originally Posted by amyb
But if she is that bad, why does she need one?