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Dumb Assed Question
What was your dumbest question you got today? I usually have a personal contest with the customers to see who has the stupidest question.
The one I got today was from a guy who couldn't turn his laptop on (I held the power down for 4 seconds, turned it off properly, then powered it back up). Upon seeing the startup menu where at the bottom it says, "Windows detected an improper startup. Choose Safe Mode for diagnostics" (or something along those lines).
First, the customer asked, "Can you take off Safe Mode?"
I just blinked at him, and choose "Normal".
"What is Normal?" he asked.
Hmm...dare I get into a philosophical debate? Should I choose the Zen philosophy, the Buddist philosophy, or the Christian philosophy? How could one possible answer what normal is. Who judges what is normal and what is not? Perhaps the average of what the masses consist of is normal? If you took a thousand people, and six hundred had blue eyes, then blue eyes would be normal. Though, you could then take a thousand people from Pakistan and nine hundred of them would have brown eyes. If one person honestly believes in aliens, yet the majority of people have not seen these aliens does that make that person not normal?
You get the picture.
So, I just replied, "Um...that's NORMAL mode... As opposed to SAFE mode... If Windows works, it goes into NORMAL mode. If it doesn't work, it goes into SAFE mode."
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***the Beast
- Fate drove me here...then told me to get out of the car...
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i got told windows was broken cause it shut down wrong .. and they demanded another computer on monday .. and made a big scene on it .. it was all i could do to keep from laughing
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1,2,3,4,5,6,7 all good children go to heaven
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LOL! I groan everytime I hear the words, "I don't know anything about computers..."
My wife works at a fabric store, and she gets all sorts of people say to her, "I don't know anything about sewing...but, how much fabric do I need to make a curtain?"
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***the Beast
- Fate drove me here...then told me to get out of the car...
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The stupidest question of the day has to have been: Why did my mouse break when I slammed it down?
Ahhhhh.... I couldn't answer it. It was my boss who asked me and I would have gotten in serious trouble if I would have told her that the reason it broke when she slammed it was because her hand weighs about 50lbs and it couldn't take it.
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You make me com...
You make me complete...
You make me completely miserable.
--Lit, Miserable.
[This message has been edited by underfunded (edited January 17, 2001).]
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I'd rather have someone ask a "dumb" question than make an uninformed decision.
The dumbest question I had today was "Which is better, DOS or Windows?"
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i got told windows was broken cause it shut down wrong .. and they demanded another computer on monday .. and made a big scene on it .. it was all i could do to keep from laughing,
get them another computer, BUT CHARGE THE CRAP OUT OF THEM! https://forums.windrivers.com/ https://forums.windrivers.com/ https://forums.windrivers.com/ https://forums.windrivers.com/ https://forums.windrivers.com/ https://forums.windrivers.com/ https://forums.windrivers.com/ https://forums.windrivers.com/
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Don't **** with me, I'm running LINUX!
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The funniest was this phone call I received:
Customer> Yeah I brought my computer home and it won't turn on
Me> Uhh, it's plugged in, right? It was working here perfectly.
Customer> Of course it's plugged in, i'm not stupid, so what do you think it is.
Me> Okay, there's a switch at the back of the power supply, where the fan is, flick it and then push the button on the front to see if it turns on.
Customer> Uhh, there's a button at the front?
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PCCHIPS, the way of the future.
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My stupidest question today was from one of the guys in my department.
He said,"Do you have the driver for this FLOPPY DRIVE?"
I busted out laughing!
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Hey? Why is my computer promting me if I would like to accept a cookie? Is it Oatmeal or Chocolate Chip?
[This message has been edited by Imagenatas (edited January 17, 2001).]
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"I have to update my virus patterns?" https://forums.windrivers.com/
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You spend your whole life believing that you're on the right track,
only to discover that you're on the wrong train.
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User asking about the used COMPUTER I sold him: "Where does the paper come out?" I told him it was only a computer, and it does not print. "So you mean to tell me, I have a computer that can not print anything?" I told him he would need a printer. The computer tells the printer what to print, then the printer does it.
The rest of the conversation was equally amusing, but you get the idea. I had just told this person the previous day to go to the book store and get a Windows tutorial. Obviously, he had not made it to the store yet.
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"Tell me, and I'll forget. Show me, and I'll remember. Involve me, and I'll learn." -- Marla Jones
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"Oh, do you mean I shouldn't have done that?"
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"I did my best, God knows I tried - I feel like I've been crucified." - Steven Tyler
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“ I did not know that I was not supposed to delete those files!”
To top it off, this is a Help Desk person!!!!!!!
[This message has been edited by xtac (edited January 18, 2001).]
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hey Beast is it just me or haven't you been posting as much lately?
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https://forums.windrivers.com/ Microsoft https://forums.windrivers.com/
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My worst memorie is when I was gonna fix a couple a things on the network cause a employee couldnt logg on.
And when I started to fix things up I noticed that my administrator account wasnt a administrator account any longer.
I then called to my boss, and he said:
"What do you need to be a administrator"
Shesh, and hes my boss!
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-=Rune of the North=-
"Lallo of the New World"
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I just had a guy walk in here and say "I just broke my dongle!" Almost shot Dr. Pepper out of my nose. He was referring to his network cable adapter. I told him he should see a doctor.
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"You gonna pull those pistols, or whistle dixie ?"
