And this just in...

Customer just bought a USB scanner. Didn't know what programs she had to install. I explained what the programs did, and which she NEEDED to run the scanner. "Do I install the 'Browse CD'?"
"No...everything BUT that. That's not a program..."
So, about an hour later she calls, "Where's the power switch? It says it can't find the scanner."
"Ok, I'll come down and show you a bit..."
So, I head down...
"Um...where's the power adapter?"
"Huh?"
"The power adapter. You need the power adapter to run the computer." I notice the box sitting on the chair near by.
I riffle through the box. Hmm...only one packing foam, should be two. "Where's the other packing foam?"
"Huh?"
"The foam that was on top of the scanner when you opened the box. Is it here? Was there one?" I have seen manufacturers forget to ship such things...
"Oh. THAT. That's at home."
"Well, your power adapter is with it. You need that to run the scanner..."
ARRRRRRRRRRRRGH! Shoot me now, please!

------------------
***the Beast
- I only came for the platypus soup

Stupid people...... https://forums.windrivers.com/

------------------
If it's not broken....Fix it!

I love the USB stuff... It alwasy says in big bold lettering "Do not plug in the printer/scanner/docking bay untill after you install the software".

If I had a dollar for everytime I unistalled the drivers and followed the directions on the packaging for some stupid customer...

https://forums.windrivers.com/ RTFM you lewsers!

------------------
Some ppl complain, others upgrade! (Add me to the second catagory plz)

Our tech support dept. actually got a guy who tried to send a fax by holding the piece of paper up to the monitor.

I know it's one of those urban legends by now, but it really did happen to one of our techs. He couldn't stop laughing...


I also love the first time computer users who think that computers are so easy to use that they don't need to crack open the manual, they're smart enough to figure it out on their own.

3hrs later, the mouse is still not working since it's plugged into the ps2 port for the keyboard... https://forums.windrivers.com/

------------------
BREAKFAST.EXE Halted...
Cereal Port Not Responding

Its amazing how many people dont think the monitor needs power either! https://forums.windrivers.com/

------------------
Microsoft is to software what McDonalds is to gourmet cooking!

Dale Earnhardt #3 (1951-2001)
You will be missed!

Customer: "You guys sold me a modem and I can't get on the internet."
Me: "Did you uninstall the old modem drivers and install the new ones."
Customer: "Yes, I did exactly what you told me to. It says it's not finding the modem. I talked to my internet provider and they said it's your fault."
Me: "Bring in the PC and we'll check it out."
Brings in PC...
Me: "I thought you said you installed the drivers"
Customer: "I did. I plugged it right into the motherboard."
Me: "That's the modem. The drviers are on the CD in the box."
Customer: "What CD?"

argh..........Repeat to self "stupid people pay my salary, stupid people pay my salary..."

------------------
You say B!TCH like it's a bad thing!

Quote:

---

<font face="Verdana, Arial" size="2">Originally posted by SavageDolphin:
Customer: "What CD?"

argh..........Repeat to self "stupid people pay my salary, stupid people pay my salary..."

</font>

---

no matter how good my day is going, hearing those two words "What CD?" or the phrase "You didnt give me a cd with my computer"(when i have a sheet where they signed it saying i did) always seem to ruin my day.

I don't think they're stupid, i think they're too lazy to get up off of their asses and go look for, or get the disk, cause after a while they always manage to "find" it

------------------
If life is a waste of time, and time is a waste of life, then lets get wasted and have the time of our lives.

Oh, I just LOVE the people who say, "I didn't get the Windows with my computer."
"Sorry, ma'am, but it goes out with EVERY computer. We don't have any extra copies here."
"All I have is this CD that says, 'Starting Windows 95.'"
"Yes, sir...it's part of that package. If you have that CD, then you have the other one."
"Oh, would it be this CD that says, 'Windows 95'?"
"Hmmm...let me think....YES!"

------------------
***the Beast
- I only came for the platypus soup