[RESOLVED] Classic...

Thought y'all might like this one:

Customer called me because she had just purchased a computer from the store I work at and it would not boot. She was the type that got pissier and pissier the more questions I asked. !!!! I told her to bring the system in and I would take a look at it. She brings it in, and sure enough, Disk Boot Failure. I looked down and the stupid **** had a HP driver disk in the floppy. Then she had the gall to try to get me to install a program she had purchased for free. Come to find out, she had bought the system for her "psychic" home business.

You guys wont belive how many times I have seen this. I also drove 3/4 hour to get to a ladys house that power button wouldnt work, turned out that she was pressing reset

Quote:

---

Originally posted by RacerTech:
*snip* she had bought the system for her "psychic" home business. *snip*

---

I just about wet my pants when I read that :D :D :D :D :D :D

I've seen similar 'problems' more than 10 times. I could set the boot sequence from A,C,SCSI to C,A,SCSI on the BIOS of every new machine I build, but naaah.. this ain't a solution.

Quote:

---

Originally posted by Radical Dreamer:
You guys wont belive how many times I have seen this. I also drove 3/4 hour to get to a ladys house that power button wouldnt work, turned out that she was pressing reset

---

I feel your pain man, I had to do the same thing once. "So to turn it on, I use the really big button on the front, not the little tiny one that's so small most people don't even notice it. Isn't that kind of silly?"

Quote:

---

You guys wont belive how many times I have seen this. I also drove 3/4 hour to get to a ladys house that power button wouldnt work, turned out that she was pressing reset

---

I tend to run my main machine with the front and side off for ventilation (lets me turn a few fans off so I can hear the TV) and you wouldn't believe how many times I sit there pressing the wrong button D'OH!!!

Looks to me like if she was "psychic" then she coulda mind-melded with ms cleo and she wouldv'e used her fake accent to let the user know "thers an hp driver disk in the floppy mon"

She must not be a very good psychic if she didn't know what was wrong...shouldn't she have gotten some sort of "vibes" from it? :D

Had one today, virtually called me a liar the last time he was in. Had a hard drive recently installed, then comes back saying that he can't get the scanner to work and that he's been doing it for ages installing it the same way every time and it worked. Got one of the otoher techs to look at it and he just installed the driver first then plugged in the scanner (exactly the procedure I described to him over the phone) and what do you know! It worked!! Oh! he says it looks like it was my mistake. Sometimes I wonder why they call it common sense. :mad:

Quote:

---

Originally posted by Radical Dreamer:
You guys wont belive how many times I have seen this. I also drove 3/4 hour to get to a ladys house that power button wouldnt work, turned out that she was pressing reset

---

I heard that too many times its drive out since either they just yell on the phone or think that your treating them like a baby. Get out there and its something that takes ten seconds to correct then you hand them the bill. I just started carrying a spare bill on me that is invoiced to cover errors that could have been taken care of over the phone if the user would just talk to you. Thank God i am no longer in the retail racket.

Quote:

---

Originally posted by RacerTech:
Come to find out, she had bought the system for her "psychic" home business.

---

Years ago when I lived in the VA. Beach area, I worked as an on-site service rep for Dictaphone. Took a service call at the Association for Research and Enlightenment (the Edgar Cayce institute). Barely had to time to look at the machine before some guy who worked there came up and asked me what was wrong with it. I said, "I was hoping you could put your hands on it and then tell me."

Some people have no since of humor. He called my boss and I got written up for it, even though my boss thought it was funny.

LOL! Damn that's hilarious!

The best newspaper headline I ever read was in my local paper about a psychic whose business was going down the drain:

Future unclear for Psychic

LMAO!

Quote:

---

Originally posted by RacerTech:
she had bought the system for her "psychic" home business.

---

LOL

Ah yes, the mysterious Disk Boot Failure.... See it all the time! And remember, my "customers" are pro engineers and the like!

That's OK, just pay me....