pcAnywhere on NT Server

I'm unable to get pcAnywhere 9.0 -> 9.2 working as a host or remote, for an off site modem connection, on my NT Server 4.0 sp6.x
It appears to try connecting but then times out. The prog works from remote site to remote site using modem type connection.

any help is appreciated

Is it installed as an application or a service under NT?

Resolved ..... thx