Not able to boot of floppy drive

I have a customer that brought in his computer says it won't start. I put in a startup disk and I hear it going but I get no video signal. any help would be appreciated. Thanks

try puting in an old PCI video card to see if you can create the display, If you can you know his vid card is bad or not pluged in right.

Rip out everything but the processor, RAM, and video card. Hopefully it will boot up now, then start working your other components back in one at a time until you narrow it down.

I'd try using ISA videocard...
If something wrong with BIOS, sometimes only
ISA can work...

What are we talking about here? Laptop? Desktop? onboard video?

rememmber the basics if you dont see anything on the screen start there.. no video start looking at your video card or other componets that help your video out: memory, prossor. the chances that it is your floppy drive is rare not impossible but rare.

if you had no sound would you start looking at your modem first.. no you would probaly start messing with the drivers first no what i mean hope this helps a little good luck

Clear CMOS too.

THanks for all the help I would start it up and it would shut itself down never any video. I took it apart and reseated everything. Found the processor fan off the chip. Restarted and it seems to be working fine. Hopefully it was just a matter of reseating everything. Although the cust. swears that he didn't bounce it or anything. Now I just have to hope it doesn't happen again. Thanks again for all the help.

Personally, I make a point to pull all cards out of their slots and reseat them while I've got a computer open. Call it "preventative maintenance."