Now look what you've done

Okay, I'm working on a Compaq 5360. Installed a generic NIC and got the blue screen of death, so I manually entered it into device mangler and loaded drivers. Customer calls a few days later to say she is having some wierd problems (erratic mouse, random lockups), so I replaced the card and all problems vanished. Two weeks passed and the customer calls again -- she had called Compaq about a video problem she was having and they walked her through a restore, deleting the NIC and IP info. I went over and set everything back up. No problems, system stable. This weekend this customer calls me again (two months later). Compaq and her had been sparring over this video prob so she sent the whole unit in and they replaced it, and shipped the nic back in a box seperately. I re-installed the nic and now get a stack overflow error on start-up - Windows will not load. I replaced the generic nic with my personal 3COM (which I'm using now) and got the same error. Help!
Jon
(Sorry about length)

Have you asked compaq what nic they recommend to use in their systems. I had a similar problem with IBM a year ago and it turns out there is only a couple of nic's that are compatible with their hardware.

[This message has been edited by Damned Angel (edited October 20, 1999).]

Damned Angel, I have seen similar things especially with the IBM Aptiva Series... I have had multiple customers who want to add different items such as CD-RW's , different modems and the parts just don't work with the IBM computers.. You plug them into different computers and it works fine.

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IBM's are not IBM compatable