Windows update for xp & the tale of telco-triple-trouble

Robin has been muttering about poxy proxys for a few days now about this & says he found this after some super sleuthing.....

<a href="http://support.microsoft.com/default.aspx?scid=kb;EN-GB;q312955" target="_blank">Q312955</a>

When the Bat computer connects up it gets so far then I get "action cancelled" in the license window, if I accept anyways, then the updates choosen each appear to try to download then fail to install - each only takes 1 sec so Robin says they aren't downloading & do what it says....

So Robin says a very un-superhero thing...& quite abruptly tells Alfred to change isp or somesuch, which Alfred does several times....Holy telecommunications...it works.

Now Robins performance has been less than satisfactory through all this sorry episode and he was most rude to Alfred, but I suspect Alfred has fallen in with bad company who mask their identities & tell lies, I refuse to pay their ransom demands.

Can any of you super techs help a mere super hero....

How can I do what Robin failed to?