Quote:
Originally posted by Radical Dreamer
This is how we run our call center for the isp I work for. We have a T3 connection just for the call center, so I cant comment on how good that BW is gonna hold up, but so far, we have very little downtime (the only bit we have is due to the $hitty switch and a guy that always wants to tweak it)
We have cisco phones and a phone client by interactive intelligence. We use plantronics headsets (pretty expensive, bout $150 per set.)
All in all, its great if you can afford the initital investment
Yeah but since its only 2 lines (one to each branch from the main office) you still think that that bandwith wouldn't hold a call? The only place that might have a problem is the main office where the other 2 lines tie in (that is how they work correct?) Anyways just curios.