another no sound

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September 20th, 2003, 11:14 PM
catsinapail

another no sound

Another problem with sound, none at all, not even system sounds. There are no marks in device manager and it seems to recognize everything . This is the second computer with XP and sound problems, I never solved the first one just went soundless. Here is some info, any suggestions? anyone? I am too new a computer user to be deaf. (I didn't copy everything, but if I missed anything let me know). This is a new computer and I cannot get in touch with the maker until Tuesday, so any help would be appreciated. PS, I checked and it is not muted.

Thanks

Windows XP Home Edition Service Pack 1 (build 2600
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Board: Intel Corporation D865PERL AAC40926-201
Serial Number: AZRL32709448
Bus Clock: 200 megahertz
BIOS: Intel Corp. RL86510A.86A.0052.P06.0305020834 05/02/2003

60.02 Gigabytes Usable Hard Drive Capacity
55.14 Gigabytes Hard Drive Free Space

LITE-ON COMBO LTC-48161H [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD600JB-00ETA0 [Hard drive] (60.02 GB) -- drive 0, s/n WD-WMAHL2126294, rev 77.07W77, SMART Status: Healthy
512 Megabytes Installed Memory

SoundMAX Integrated Digital Audio
Unimodem Half-Duplex Audio Device

Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers
Intel(R) 82801EB Ultra ATA Storage Controllers
Primary IDE Channel [Controller]
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Secondary IDE Channel [Controller]

NVIDIA GeForce FX 5200 [Display adapter]
Samsung SyncMaster [Monitor] (15.7"vis, s/n HVBW725954, July 2003

Slot 'J5G1' has 256 MB
Slot 'J5G2' is Empty
Slot 'J5H1' has 256 MB
Slot 'J5H2' is Empty
Analog Devices - DLS Loader Application Version 4, 0, 1, 0 *
Analog Devices, Inc. - AudioWizard Application Version 4, 0, 4, 5 *
Analog Devices, Inc. - SMax4PNP Application Version 4, 0, 3, 6 *
Analog Devices, Inc. - SoundMAX Control Panel Version 4, 0, 4, 11 *
Analog Devices, Inc. - SoundMAX service agent Version 3, 2, 6, 0 *
September 21st, 2003, 02:29 AM
confus-ed

Welcome to Windrivers catsinapail :) (why have you put your kitty in a bucket !?! :D)

Mmmm don't you just love onboard souncards, they work a treat everytime - NOT ! ;)

For a start look here - Intel® Desktop Board D865PERL & apply all the chipset patches & drivers it suggests ... try those, then if still no sound come back (there are some 'fat' downloads there !) - most likely its the WDM (windows driver model) playing up again ('scuse the pun!) ....
September 21st, 2003, 06:54 AM
NooNoo

Agreed with Confus-Ed and I would like to know if you go into control panel, sounds, speech and audio devices - control panel icon, sound and audio devices, audio tab, what is listed there under playback and record?
September 21st, 2003, 09:58 AM
catsinapail

Thanks for the welcome, and yes I see on board sound does seem to have its share of trouble. I looked at those updates and how can I tell if they are already installed? The maker installed everything including every update from Microsoft :thumbs: , I know the sound driver version number is different on my from the one (version5.12.1.3580) than the one in the link and it seems logical that might be the problem but I am fairly new with computers and it tells me to type the path in after I uninstall the old one, if i screw that up will I screw everything up? lol , other than no sound I am quite happy with the computer.

As for the audio properties in the control panel under playback and record soundmax digital audio is there, although under sound schemes it is blank, is that normal, the choices are windows default or no sound.
And the cats being in the pail is completely voluntary, silly kitties, so no I am not mean to my cats lol.

Quote:

Originally Posted by confus-ed

Welcome to Windrivers catsinapail :) (why have you put your kitty in a bucket !?! :D)

Mmmm don't you just love onboard souncards, they work a treat everytime - NOT ! ;)

For a start look here - Intel® Desktop Board D865PERL & apply all the chipset patches & drivers it suggests ... try those, then if still no sound come back (there are some 'fat' downloads there !) - most likely its the WDM (windows driver model) playing up again ('scuse the pun!) ....
September 21st, 2003, 02:12 PM
NooNoo

Ok windows default refers to the silly noises it makes when you do something wrong. The audio sounds like its all correct.

Question, what coloured jack is the speakers plugged into? and are the speakers powered?
September 21st, 2003, 02:44 PM
catsinapail

Quote:

Originally Posted by NooNoo

Ok windows default refers to the silly noises it makes when you do something wrong. The audio sounds like its all correct.

Question, what coloured jack is the speakers plugged into? and are the speakers powered?

Um, actually ok now I feel silly lol, what it turned out to be was the speakers (see me blush with embarrassemnt here). I tried 3 different types of speakers I had here, the third pair I struck gold I got sound. I am not hearing system sounds but not really sure I want to, especially those annoying mistake ones lol

Guess it just shows sometimes we make things out to be more complicated then we think they are, thank you everyone for your help and sorry to bother you with something like this, but it has been a learning experience but I am one of those people who do learn from my mistakes.

Thanks everyone :)
September 21st, 2003, 02:50 PM
NooNoo

No problem - do you want to work on the system sound problem now?

If you go back to control panel - sound and multimedia and this time choose change sound scheme then click on an event that produces sound (one with the speaker by it) and at the bottom next to the word browse you will see a play icon... click it, does that work?