Norton AV 2003 -- ccapp not responding
Hi All!
I've got a Gateway Solo 9500 laptop running Win98SE, 256MB RAM, 1.3GB Pentium III, yadda-yadda-yadda. It has always been a real stable machine...never any system hangs, etc.
Anyway, I recently installed NAV 2003 on top of NAV 2002 and have had nothing but problems since.
When it boots up, it keeps trying to open the dialup window to access the internet. I click on cancel and it keeps popping up. Finally, the sysem hangs up completely and the only thing I can do is to power it off by holding down the power button for five seconds.
I'm only having the problems, system hangs, etc. when I'm connected to the internet via dialup modem...such as when I'm at the house or on the road somewhere. When I'm at the office, I connect via the Ethernet connection where it always has access to the internet...and I don't remember having any problems at the office. I do remember once when I took the laptop home, booted it up and I went to Internet Options to change from "Never dial a connection" to "Alway dial my default connection" and when I clicked on Apply, the system hung. I could finally get the Cntl-Alt-Del window to come up and that's when it said "ccapp not responding". It also says that msgsrv32 is not responding and that mmtask is not responding
After doing this routine a couple of times from going to the office...going home...going back to the office, etc., the registry finally took a dump. That's when it reverted back to the original register from it's initial install. It sent IE back to 5.0 and I lost every application that I had ever installed.
So, this completely got me POd. I FDISKd and formatted and tried installing NAV 2003 from a clean install. Guess what, the same sh*t happens. I have now gone back to NAV 2002.
I'm sure there is a correlation here somewhere, I just don't know how it all fits. But believe me, I'm not putting NAV 2003 on any of my PCs where I access through a dialup.
Let me know what you people think...
TIA
