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Hijacked Desktop
Can anyone out there PLEASE help me.
My desktop was recently hijacked. I ran Hijack this and housecall, AdAware, Spybot, and Spykiller. I read an earlier thread about this same problem, but I still can't get my desktop back.
My browser is fine, but my desktop had a permanent background saying "Warning, you're in danger" My housecall scan shows two infected files, but I can't clean or delete them.
The two files are (windows\system32\svc.exe)
and (Windows\system32.child.dl)
I am not real computer literrate, so anyone that can walk me through this would be my new Hero.
Thanks
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Welcome to windrivers hattrick. You need to delete the files in safe mode. Also, run hijack this in safe mode and post the results.
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I booted up in SafeMode, but I still couldn't delete the files.
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I ran into a hijacked desktop at work a couple weeks ago, not sure if this is the same issue, but here is what I did:
Display Properties
Desktop tab / Customize Desktop button
Web Tab
Remove any checkmarks
Again, I'm not sure if your issue is the same, but this is an easy thing to try.