problems searching and editing user accounts

topic.

i just can't use the search my computer tools, and cannot edit any user account, even in safe mode, blank screens just come up. for search i get the microsoft helper dog, and a sliver of the search bar border but thats it, and in user accounts i get a < back arrow / > forward arrow, home and a blank screen

thanks in advance for any help.

sounds like you caught something nasty

start with http://housecall.antivirus.com and do an online scan then go to this thread carry out the recommendations and then post the resulting hijack this log.

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\imapi.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\SmartM\BlueOpal\Utilities\BlueTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SYSTEM32\qttask.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\WINDOWS\System32\lcfyep.exe
C:\Program Files\NaviSearch\bin\nls.exe
C:\Program Files\SmartM\BlueOpal\Utilities\ObexDefaultServer. exe
C:\Program Files\Aim95\aim.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\DC++\oDC.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/c...o/bt_side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/c...rch.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://bt.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BT Yahoo! Broadband
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=C:\Windows\System32\wsaupdater.exe,
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN1\YCOMP5_3_12_0 .DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: BT Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN1\YCOMP5_3_12_0 .DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [BlueTray] C:\Program Files\SmartM\BlueOpal\Utilities\BlueTray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM32\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [llichbfsmuix] C:\WINDOWS\System32\lcfyep.exe
O4 - HKLM\..\Run: [Windows SA] C:\Program Files\WindowsSA\omniscient.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
O4 - HKLM\..\RunOnce: [Ad-aware] "C:\PROGRA~1\LAVASOFT\AD-AWA~1\Ad-aware.exe" "+b1"
O4 - HKCU\..\Run: [AIM] C:\Program Files\Aim95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\PROGRAM FILES\YAHOO!\BROWSER\YSIDEBARIE.DLL
O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\PROGRAM FILES\YAHOO!\BROWSER\YSIDEBARIE.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\Aim95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Homepage - {35B78D40-88A6-11D8-91C3-9801AF45B937} - http://bt.yahoo.com (file missing) (HKCU)
O9 - Extra button: BT - {35B78D41-88A6-11D8-91C3-9801AF45B937} - http://www.bt.com (file missing) (HKCU)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E97E440A-774C-46D3-B8D2-FE7AB789D88A}: NameServer = 194.72.9.55 194.74.65.86

Yup nasties....

O4 - HKLM\..\Run: [llichbfsmuix] C:\WINDOWS\System32\lcfyep.exe
F2 - REG:system.ini: UserInit=C:\Windows\System32\wsaupdater.exe,

Right click on the task bar, task manager, process tab
find and end task
omniscient.exe
wsaupdater.exe
lcfyep.exe
Find them on your c drive... usually in program files somewhere

Start, run regedit navigate to the key
HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\Cu rrentversion\Winlogon
find the entry
UserInit=c:\windows\system32\wsaupdater.exe,

and change to

UserInit=c:\windows\system32\userinit.exe,

That includes the comma at the end. You must do the registry editing otherwise you will not be able to logon to your computer if you delete the files without editing the registry.

Find the files on your c drive... usually in program files somewhere and delete them.

ok they're all gone but im still havin the same problems..

go into safe mode, run hijack this, then compare the resulting log with a log done in normal mode.