Shared Fax Service

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November 9th, 2004, 07:44 AM
corturbra

Shared Fax Service

Alrighty then.... who has successfully configured Shared Fax setup on 2003 to allow the faxes to be routed to a mailbox?

Trying to set up in our office so we can just delete the junk that we get.... Followed MS's instructions down to the letter (after finding that the way you would think it would work doesn't!), which was how it was setup....

Receives faxes absolutely fine, sends with no issues. However it will not route through to the mailbox specified....

Errors such as "The fax service failed to execute a specific routing method"

Error 0x80040213 Event id 32083 and 32089

If you try and force the routing from the Fax Console - "Mail system DLL is invalid"

I found one article (on MS I hasten to add....) that said you need Outlook installed on the server for a MAPI profile... err I thought you're not supposed to use outlook on a server with Exchange installed?!??!? Installing outlook did not work either

Anyone any ideas? PLEASE!!?!??!?!??!!? Thanks - SBS 2003 Premium btw
November 10th, 2004, 05:37 AM
corturbra

Ok, according to MS Techs you can't do this... the mapi32.dll that comes with Exchange 2003 does not have the functionality required to route the fax to e-mail....

Found a way round it, sending it straight to the companyweb/incoming faxes, which works a treat.
November 10th, 2004, 10:26 AM
D@ve

Try enabling Exchange MTA Stacks??
November 10th, 2004, 11:03 AM
corturbra

Quote:

Originally Posted by D@ve

Try enabling Exchange MTA Stacks??

Haven't tried that, do you think that will work?
November 10th, 2004, 11:24 AM
D@ve

I don't know, in the process of setting up a SBS 2003 Server for our support department so I'll let you know.
November 10th, 2004, 11:34 AM
corturbra

Quote:

Originally Posted by D@ve

I don't know, in the process of setting up a SBS 2003 Server for our support department so I'll let you know.

Cool. I know from installing SBS 2003, that it doesn't install the MTA Stacks as it says it doesn't need them.... but then it also logs an error several times a day saying that consecutive calls for MTA stacks are failing....

Good old MS!
November 22nd, 2004, 11:55 PM
somchai

got the problem (same as yours) ... I even can't set the routing method ...

Quote:

Originally Posted by corturbra

Cool. I know from installing SBS 2003, that it doesn't install the MTA Stacks as it says it doesn't need them.... but then it also logs an error several times a day saying that consecutive calls for MTA stacks are failing....

Good old MS!

Try to uninstall Fax service (on server 2003/Exchange server) and reinstall ... same problem...

what i would like to do is "when a fax comes in, notify me (via email via exhcnage) !!!

search for solutions , but still no luck ...
November 23rd, 2004, 04:50 AM
corturbra

Quote:

Originally Posted by somchai

Try to uninstall Fax service (on server 2003/Exchange server) and reinstall ... same problem...

what i would like to do is "when a fax comes in, notify me (via email via exhcnage) !!!

search for solutions , but still no luck ...

Hi there, welcome to Windrivers. Read all the posts and you'll get the answer....

"Ok, according to MS Techs you can't do this... the mapi32.dll that comes with Exchange 2003 does not have the functionality required to route the fax to e-mail....

Found a way round it, sending it straight to the companyweb/incoming faxes, which works a treat."

The companyweb/incoming faxes works well for us.