Win XP or Presario Problem
The other day when i turned on my 2 week old Compaq Presario in came in with the normal mode for approximally 5 seconds, went to black screen and then came on in the 640x480 resolution.I was able to get in back in 1152x864 but now every time I start up the same thing occurs. I have a free one year service with Compaq so I logged on to their website. Last night I spent over 2 hours going thought a bunch of procedures all of which didn't work. I got discouraged and gave up . I logged on again this morning with a different person?? and went thought the same routine again with the same results,..I'm not sure but I think I have been talking to a computer for over 4 hours and getting no where.
Is this what Compaq is doing ??? Some of the questions I was getting makes it hard for me to believe they were coming from a real live person.
BTW... If you,a real live person, have any suggestions I would be more than glad to try them out because I think I have had it with Compaq.
One other thing...They keep telling me to right check on "My Computer".I know my old win98se had a "My Computer" but does winXP..I can't find it anywhere.