Samsung TS-H552B Problem

I just installed my new DVD Writer as the slave on my secondary IDE channel.

The setup I have is 2 Maxtor 80Gb hard disks on IDE1 and my Sony DVD-ROM as the master on IDE2.

When I first installed it, Windows recognised the drive but in My Computer it was referred to as a CD-ROM drive. I then upgraded to the latest firmware and it is now seen as a DVD-RW drive.

Before the firmware upgrade, Nero didnt see the drive as a viable option for recording as the only choice was Image Recorder. Now I have upgraded, it sees it.

I tried to simulate writing a DVD to test it and put in a brand new, just opened Philips DVD+RW 4.7Gb disc. Uponcommencing the simulation, Nero ejected this disc and told me to insert a blank disc for the simulation. I tried again with the same kind of disc once again unwrapped 5 seconds before it was inserted. It did not recognise it.

I tried inserting it into my DVD-ROM and my computer just sat there trying to read it for 5 minutes but to no avail.

I tried putting in a CD which I knew had data on it and the DVD-RW didnt read that either.

As far as I can tell, I have done everything the user guide told me to do (I didnt install the MS-DOS drivers that I read caused problems with XP) and it still doesnt do anything.

Nero InfoTool 2.07

Drive Information
------------------
Drive : SONY DVD-ROM DDU1621
Type : DVD-ROM Drive
Firmware Version : S2.9
Buffer Size : 512 KB
Date : ?
Serial Number : ?
Vendor Specific :
Drive Letter : E:\
Location : 1:0
Mechanism : Tray
Read Speed : 40, 6 X
Write Speed : n/a

Read CD Text : Yes
Return C2 Pointers : No
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : No
Read DVD+RW : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : No
Write CD-RW : No
Write DVD-R : No
Write DVD-RW : No
Write DVD+R : No
Write DVD+RW : No
Write DVD-RAM : No
Buffer Underrun Protection : No
Mount Rainier : No
Modes : n/a

Region Protection Control : RPC II
Region : 2
Changes User : 4
Changes Vendor : 4

Disc Information (E:\)
-------------------
Type : - no disc inserted -


Drive Information
------------------
Drive : TSSTcorp CD/DVDW TS-H552B
Type : DVD-R/RW Combo Drive
Firmware Version : TS06
Buffer Size : 2 MB
Date : ?
Serial Number : TS-H552BFirmware
Vendor Specific : 1213
Drive Letter : F:\
Location : 1:1
Mechanism : Tray
Read Speed : 48, 1 X
Write Speed : 40 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read Digital Audio : Yes
Read CD+G : No
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD-RAM : No
Buffer Underrun Protection : Yes
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control : RPC II
Region : None
Changes User : 7
Changes Vendor : 6

Disc Information (F:\)
-------------------
Type : - no disc inserted -


Interface Information
---------------------
Adapter 1
---------
Description : Primary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: Maxtor 6Y080P0
Type : Disk Drive
DMA : On
Description : Slave: Maxtor 6Y080L0
Type : Disk Drive
DMA : On

Adapter 2
---------
Description : Secondary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: SONY DVD-ROM DDU1621
Type : CD-Rom Drive
DMA : On
Autorun : On
Description : Slave: TSSTcorp CD/DVDW TS-H552B
Type : CD-Rom Drive
DMA : On
Autorun : On


Software Information
--------------------
Operating System : Windows XP Home Edition (5.01.2600 Service Pack 2)
DirectX : DirectX 9.0c

Description : Nero Burning ROM
Version : 6, 3, 0, 3
Company : Ahead Software AG
Version Check : Ok


Hardware Information
--------------------
CPU : AMD Athlon XP 2000 MHz
Bus Speed : 133 MHz
Motherboard : KT400-8235
System : VIA KT400-8235
BIOS : Phoenix 6.00 PG
Memory : 768 MB (60ns)
Sound : Creative Sound Blaster PCI
Video : NVIDIA GeForce4 Ti 4200 with AGP8X


ASPI Information
----------------
System ASPI : ASPI is not installed

Nero ASPI : ASPI is installed and working properly

WNASPI32.DLL : 2.0.1.59 160016 bytes December 16, 2003

Welcome to Windrivers alig4321

Looks like you got a bad drive if it is not reading or writing. Having said that, the DVDrom drive may be causing a problem. You will note that the nero info tool could get neither the serial number nor the date from the Sony.

Try removing the Sony altogether and making the Samsung the master drive. If it works then, add the sony back as secondary slave. If it quits working, then you have a compatibility problem between the two which may be down to the Sony using DMA.

I have exactly the same drive and am getting near enough the same trouble, i think its the firmware, when i first installed the drive it came with TS03 FW, at that time the next upgrade was TS04 which i put on it and all was fine, yesterday i formatted the PC and reinstalled Win98 (yes i still use it!) The drive was fine so i put in a DVD data disc which i put all my backup files on, including the TS04 upgrade. Being silly i installed the FW from the DVD backup disc which was in the drive. This messed up the whole FW Upgrade and from then on the Drive wouldnt open or close! When looking at the drives properties in Device Manager, it said BOOT next to the description of FW. I then went and D/L'ed the latest FW for the drive which is now TS06. Everything looked fine and the drive opened and closed but whatever disc I put in it couldnt read at all, the light would flash a little but you could tell it wasnt properly trying to read the disc! I then reinstalled the TS04 FW thinking Win98 wasnt compatible with TS06 but still the drive doesnt read nothing at all! It was working perfectly until upgrading the FW! Can you Help?

Flashing firmware is always risky. If the drive is responding and if there is a dos version of the flash, unplug the hard drives and flash from the floppy drive only. If the flash is only windows based, run the flash in safe mode.

There is a disclaimer on most firmware upgrades, you toast it, it's your problem. Have you tried reading the data on the drive in dos? Will the dvd boot the win98 cd for you?