Need drivers - Unknown Sound Card

I recently had to re-install Windows after a system crash. I've got everything working again except that I don't have any sound now. When I go to the sound and audio devices control panel and click on the hardware tab it says "No Playback Devices" leading me to believe that I am missing drivers for my soundcard. When I go into "Device Manager" it lists 4 PnP Sound Chips and it says the drivers are not installed. The other info it provides are "Device Type: Other devices", "Manufacturer: Unknown", and "Location: On Intel 82371AB/EB PCI to ISA bridge (ISA mode)". When I click on "Update Driver" it says it cannot find any drivers for this device. I also tried using DriverGuide Toolkit and it lists the same 4 PnP Chips as unknown devices. It lists "Unknown" for "Vendor", "SubSystem", and "SubSystem Vendor". The only info it gives me when I click on "Advanced ID of selected device is:

"Device id: ISAPNP\ALS0120_DEV0000"
"Device id: ISAPNP\ALS0120_DEV0001"
"Device id: ISAPNP\ALS0120_DEV0002"
"Device id: ISAPNP\ALS0120_DEV0003"

That's for each of the 4 chips respectively.

I don't have any of the original CDs that came with my computer. Does anyone have any advice on how I can get the right drivers and get my sound working again? Thanks.

Welcome to the forums benmaltz

Could you give us some more info on what Operating System and make/model of motherboard you have. If its a branded pc, which model.

You might want to try using Everest Home Edition, http://www.lavalys.hu/downloads/everesthome151.exe

It could help you identify your pc's internal components.

Thanks, here's what Everest turned up...

Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name PLATINUM-PC
User Name Ben

Motherboard
CPU Type Intel Pentium III, 500 MHz (5 x 100)
Motherboard Name FIC VB-601/601-Z
Motherboard Chipset Intel 82440BX/ZX
System Memory 256 MB (SDRAM)
BIOS Type Award Modular (04/22/99)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display
Video Adapter SiS 5598/6326 (8 MB)
3D Accelerator SiS 86C326
Monitor Dell D1028L [17" CRT] (84779dR72Ba8)

Storage
IDE Controller Intel(r) 82371AB/EB PCI Bus Master IDE Controller
Floppy Drive Floppy disk drive
Disk Drive WDC AC310200R (9 GB, IDE)
Optical Drive 44X CD-ROM (44x CD-ROM)
Optical Drive CDWRITER IDE1610 USB Device
SMART Hard Disks Status OK

Partitions
C: (NTFS) 9773 MB (4929 MB free)

Input
Keyboard Easy Internet Keyboard
Mouse Logitech-compatible Mouse PS/2

Network
Network Adapter SMC EZ Card 10/100 PCI (SMC1211TX) (192.168.1.101)

Peripherals
Printer EPSON Stylus Photo 820 Series
USB1 Controller Intel 82371AB/EB PIIX4 - USB Host Controller
USB Device USB Mass Storage Device

Let me know if you need anything else. Thanks.

Sound card is an isa card. Made by Asound Download drivers here:


http://www.realtek.com.tw/downloads/...&Software=True

Quote:

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Originally Posted by MobilePCPhysician

Sound card is an isa card. Made by Asound Download drivers here:


http://www.realtek.com.tw/downloads/...&Software=True

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Yes, that sounds exactly right. I remember a CD that said Asound on it that came with my computer so that must have had my sound drivers on it before I lost it. When I download the file from that site and unzip the file I get a folder that says Win2000 with three files in it. The files names are alsfm, alswdm, and wdma_ava. Presuming these are the right drivers, what do I do with them to make them work? (I am somewhat of a novice at all this if that wasn't already obvious). Thanks again.

Go into Device manager, find those that you mentioned before, click on driver, then click on update driver, then point it to the folder you unzipped those files. You will have to do that for all the sound listings.

Hmm... it only asked me to do it once (rather than for all 4 listings) time before my sound started working again but I guess I should just leave it alone now since it's working again. Thanks for all your help.

Look in device manager, do you have any exclamation points? Any listings for devices that need drivers?








These posts dedicated to Confus-ed and his accomplishments. :p

Might have to go into Safe Mode, and remove all those duplicate devices.