Cannot Print From DEll 4300 to New Canon IP6000D
I have only once been able to print a test message from Dell 4300 to Canon IP6000d. I have tried the 2 USB ports in the back of the computer and the one in the front, but every time I try to print the system aborts (dreaded blue screen) and the system goes into a restart. I am running Windows 2000 professional. THe one time I was able to get a message through, I turned the printer off and received a message that the printer was off. I turned the printer on and the test message went through. I know it is not the printer , because my son was able to print from his newer Dell computer. The Canon Tech rep (who spent an hour with me) said call Dell. I contacted Dell and was in 2 different Echats and got nowhere. Idon't think the tech reps (I think from India) knew what was going on. The other thing that seems strange is the system does not seem to rcoginize that I loaded the Canon drivers. It wants to load the new hardware drivers. The Canon Tech said I should cancel. The last time I tried I went through with the system requesting a load and received the followin g message"The installation failed because a Functional Driver was not specified for this device" . The Canon driver was loaded in the appropriate drive.Please help I'm at my wits end.
Mannye :)