CD/DVD drive not responding

When I try to copy a CD (music) I receive a message stating to insert a cd even though a new one is in the bay. I have tried cleaning cd drives with no luck. The same cd copied great on another computer so it isnt the disc.
My device is a Sony CD-RW CRX 215E5.
I have Windows XP and IE6.0

Thanks for any help you can give
Dawn

Try this:

http://www.microsoft.com/downloads/d...displaylang=en


then if unsuccessful, try this:

http://support.microsoft.com/default.aspx/kb/314060

Thanks. Tried both but neither could solve the problem. Said there was a problem but couldnt tell what.

http://support.microsoft.com/kb/316529/


edit: and this;

http://www.daemon-tools.cc/dtcc/erro...-cd-t4049.html