I tried to install my HP 5505 on a new HD. Original CD, no success, latest HP software, no success. Installation of the software is no problem, but after installation the printer is nowhere to be found. Anyone suggestions?
Thanks
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I tried to install my HP 5505 on a new HD. Original CD, no success, latest HP software, no success. Installation of the software is no problem, but after installation the printer is nowhere to be found. Anyone suggestions?
Thanks
Thank you for your reply. I did exactly as you described, following the instructions. HP Director etc. can be used, but no printer.
I deinstalled everything with the HP deinstall software and repeated the installation process, but no success again.
Can you get the printer to pass the Self-Tests from the front panel?
Also, try a different USB cable.
Can you use that USB port for other devices succcessfully?
Just a couple of suggestions...
Is the printer plugged in and powered on? Does it show in device manager at all?
Thank you for all your replies.
I installed VP with SP2. The printer works on another PC (with W2000). I tried other USB ports without success. Other devices do work on the USB ports and the printer is not recognised in the device manager.Quote:
Also, try a different USB cable.
Can you use that USB port for other devices succcessfully?
Is this PC installed with XP or Vista. Try another USB port?
Is the printer plugged in and powered on? Does it show in device manager at all?
So the printer works (on another PC) and the USB ports are OK.
Are the U.S.B. ports you are trying to use 2.0?
Yes, they are.
Is the CMOS (bios) set for ECP or EPP printing?
Will check that. What should it be?
ECP+EPP is the usual setting... which it should be depends on the printer - check the printer manual.
The BIOS is setup for ECP. I'll try to find out what the manual says.
The manual says nothing about ECP or EPP.
Quote:
ECP+EPP is the usual setting... which it should be depends on the printer - check the printer manual.
Quote:
The BIOS is setup for ECP. I'll try to find out what the manual says.
It's a USB printer:knife:Quote:
The manual says nothing about ECP or EPP.