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I've got a users PC when you boot up, i can log in as myself, admin, and other users, but when I log in as that user, no icons appears. When I look at Task Manager, I go to File - Run, explorer.exe and now everything comes up just fine. I had to clear the System log because it was currupt. Since it's only affecting this users account, does anyone have any suggestions what I should try.
Windows XP Pro.
Thanks!
This may NOT apply, but check that when you Right click the desktop and select 'Arrange Icons By' the 'Show Desktop Icons' has a check mark.
Run a virus and malware scan. Check that users startup folder. I would also suggest you run Hijackthis.
I had this issue once before and I ultimately had to do a repair install.
First I would run a virus scan and a syware/malware scan.
If nothing comes up, then you might try logging in as the admin and using the system restore feature.
If that doesn't work I would try the repair install. Good luck! :thumbs:
malwarebytes installed and updated and Scan Full
Online viral scan at
www.bitdefender.com
Everyone has given the right advice and I just wanted to add a note. I encountered your situation today with a client. It was easily remedied with combofix but most likely you can succeed with the programs that everyone else has suggested to you. This seems to be a hijacker that wasn't compiled correctly. Hence the lack of a pop-up telling you to buy their software or you'll be doomed to spyware etc etc.