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Client did not create the restore DVD for his PC. I now need to reformat the hard drive and reinstall drivers and programs. The problem I is the Office Starter program needs to be installed as well but have no idea where the install is located on the pc. System is Dell Win 7 Home Premium. Any help appreciated.
The system is new enough it should have a recovery partition that should have it the Starter on it. If not, Dell will probably send it to you for the cost of shipping.
Thank you. Will give that a look at when I get back to my office.
I think you can also find the key using a key recovery program and then reinstall yourself if you dont want to install using the recovery method, which includes all that extra garbage
http://www.magicaljellybean.com/keyfinder/
http://www.microsoft.com/OEM/en/inst..._2010_opk.aspx
Was able to find the install application. It was located in the Program Data folder. Now all I have to do is get this thing back together and hope it doesn't start with the same problems it had before. Thanks for all the help.