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Working for a retail chain that has a tech bench in each store. I have seen my fair share of idiotic and boneheaded users. One alway comes to mind when people ask about my job. This clown is a law student a local college. He has an IBM desktop, a miniture copy machine that never works right for him, but of course the minute we take a look at it nothing is wrong. When we started work on his computer he would call use and refer to it as his "mainframe" and no amount of explanation could change his mind on the terminalogy. When we finished work that first time he came to pickup his computer and went absolutly nuts that we had even moved his tower with out a "travel disk" in the floppy drive. And that if the drive was broken he would sue the company and the tech. Turns out that he thought you needed to put a floppy disk in the drive to even pickup and move the tower. Since then, over the past year this guy comes up with some new reason every month or so to bring his computer in. Still spouting off about his mainframe and travel disks. He even goes so far as to walk back into the employee only area if we do not come out to help him fast enough of if its not a tech who comes to help him.
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I could post about stupid users all night long hehe.
Had one guy call me:
StupidCustomer: "I plugged the little 4 wire pin into the floppy drive when the machine was on, now the floppy drive won't work.
Me: "Well, by plugging it in while it was on, I'm sure you did some damage. For one, the drive is probably bad, have you tried a new drive?"
SC: "yes, it didn't work"
ME: "well I can't tell you for sure, but my guess is the surge went up the floppy cable and took out your floppy controller. You could fix it if you wanted, but I'm sure you'd need a new floppy drive, motherboard, and a new P/S just to be safe"
SC: "but I could just use the computer with no floppy drive right?"
ME: "if it works otherwise, i'm sure you could"
SC: "ok thanks" <click>
Another different call:
SC2: "my hard drive was going out, so I took it apart and turned the little discs around, but when I put it back together, it still didn't work"
ME: <trying to even figure out what to say to this> "uhm... do you mean to tell me you actually took apart the hard drive?"
SC2: "well yes, I thought by turning the discs around maybe I can write data to the other side and it'll be fine"
ME: <very sternly> "the drive's dead, you have no chance of retreiving data now"
<smacks head on forehead>
/|rokh
