Quote:
Originally posted by PuterGeekGirl:
In house tech. Seems as if users are just as ignorant, but at least they are familiar. I also "know" my user base and their little quirks, if that makes sense, From what I have read here, I could NEVER do the field tech thing.......working with the General Public....no thanks! :D
You hit it right on the head! Knowing who your (l)userbase while sometimes frustrating, you can get a pretty good idea of what could be wrong. I don't if I could deal w/the outside world anymore!