the BIGGEST ripoff of all time....

She needs your critical thinking skills on this one. Read over her warranty...can she return for any reason. Read the contract...can she quit it?

Forget about the BBB. A corperate shill.

This is a case of fraud. Coach her on how to talk...the saleman told me it was a modern computer, a multimedia computer, a gaming computer, whatever; she must specifically indicate SOMETHING that was fraudulent. We know it was fraud. But be creative and precise, and lie if necessary. You might help her compose some notes so she could refresh her memory on this issue.

Has she tried to return it? If they refuse, contact the state Attorney General. This is a $12000 case of fraud. She should be extremely nice with the shop, anything stupid she writes or says will be used to discredit her. But if they are intractible she should send them a registered letter saying that they misrepresented the tyope of computer they sold her and that she has contacted the AG and will press her case if they don't work to resolve it.

Did i mention to remain civil?

Finally, an informational picket outside the shop might work well. That will be in my next post if you need more help.

PS. Thanks so very much to the little wanker who made me register.

I had a lady in today who gave me her life story (why do customers think we're bartenders?) telling me how she never used a computer in highschool, or in university because it was back in the 70s blah blah blah 10 minute verbal diareah.
Then, she gets close to the point and says that her friend who she's staying with signed them up for this free seminar about making money off the web. BLah blah blah I start feeling like I need to get Pampers for her mouth... Then, she gets a bit closer to the point and says that the guy running the seminar would take $1995 Canadian and set up a web page for you, and you'd pay $45/month for servicing, and you get paid $0.30/hit on your webpage...so, she wrote him a cheque.
Then, she said that she started thinking about it and thought that she could probably buy a computer with that money instead of giving it to this con-artist. I said, "Um...yeah..." So, I show her our price sheets. I don't work on commission, so if a customer wants to buy a computer, I try to work out a price for a system that they'll use. She immediately points out at the most expensive one and says, "I want this one."
*SUCKER*
I sighed, and told her that that one was more meant for heavy gamers who would be playing some really high-end games and a woman in her 50s (I didn't point out her age) probably wouldn't use all the stuff that one had and she may be better to go for the $1500 model rather than the $2300 model.
Some people...

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***the Beast
- Fate drove me here...then told me to get out of the car...

you know if she cant return it and there is some sort of waranty we can have fun with this since there are enough of use here who know things she can alter on the computer to constaly bring it in saying it is broke until she gets all her money refunded

If not a case of fraud a decent case could be made for price gouging. Many states have laws as well regarding a 30 day return policy etc., If none of this works, have her call a local TV station, most large cities have a station that will have some sort of "Investagative Reporter" who will go out and try to have this situation straightened out. Also, if the situation doesn't get taken care of, it is a nice bit of very bad publicity.

Quote:

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Originally posted by MarcV:
She needs your critical thinking skills on this one. Read over her warranty...can she return for any reason. Read the contract...can she quit it?

Forget about the BBB. A corperate shill.

This is a case of fraud. Coach her on how to talk...the saleman told me it was a modern computer, a multimedia computer, a gaming computer, whatever; she must specifically indicate SOMETHING that was fraudulent. We know it was fraud. But be creative and precise, and lie if necessary. You might help her compose some notes so she could refresh her memory on this issue.

Has she tried to return it? If they refuse, contact the state Attorney General. This is a $12000 case of fraud. She should be extremely nice with the shop, anything stupid she writes or says will be used to discredit her. But if they are intractible she should send them a registered letter saying that they misrepresented the tyope of computer they sold her and that she has contacted the AG and will press her case if they don't work to resolve it.

Did i mention to remain civil?

Finally, an informational picket outside the shop might work well. That will be in my next post if you need more help.

PS. Thanks so very much to the little wanker who made me register.

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Never underestimate the power of stupid people in large groups.

I thought I would add my .02

Do not go directly to any TV station. Go directly to County Court house and file in small claims court to place an injunction from selling anything and/or any withdrawals from any accounts listed for the business (and or persons name).

She may have to talk to the District Attorney to have him/her file the necessary paperwork.
MOST DA's have a VERY SMALL sense of humor when a business uses deceitful tactics
to misrepresent the value of merchandise or services.

This is a "clear cut" case of misdirection, possibly bait and switch. You do not specify what the sales pitch was. However, I have seen something very similar at the "flea" grade local computer store in our area.

The pitch was originally for a 450 K6 . The "dealer" told the customer that for $200 more they would let the customer have a 486 AMD. The customer was "lead" to believe that the 486 was faster since it had a higher number processor. The customer (now my customer) paid $1400 for just the bare case with 1.2 Gig hd, 1 mb vid, generic audio, 24x cdrom (best part of the package!), cheesy 2" tall speakers, ((Oh yes and a 3.5"floppy).

End result!! Business Records seized, accounts frozen, many customers were notified of the problem and were given "appropriate refunds" (unfortunatly only a few were given the option of a complete refund-- to much time had passed).

That business shut down. Then the former owner opened a new store a couple of miles away with a Whole new look under his wife's name. (nedless to say they have not done very well).

Just my .02

(I am NOT a lawyer just expressing what I would do based on past knowledge and experience).

Garfeild_Cat

You think that is bad:????
Some guy charged a lady $389 for a semi-colon in this BB. The 486's were a bargin, compared to that.

The customers needs to be partly to blame. Did she talk to someone before signing the contract? even my wife thought this deal was looking fishy from the start and she does not understand computers. I never buy a car without research or talking to my car buddy.

I would hire a lawyer to get out of the contact if they donot give a full refund!

Well, geniuses, I am the one who worked for a store owner to charge the lady $389 for a semicolon. That was not my fault, so read more of the BB, people...

As for THIS TOPIC, this lady contacted Microsoft and they are investigating as we read this...Furthermore, the FBI Called her and they are investigating as well. The store took back her computers, and the FBI and Microsoft will be shutting them down and confiscating all their equipment. She has a few suits filed now for fraud, infrindgment on her consumer rights or sumthin like that and misrepresentation, damage to her credit (for not making payments anymore after I talked to her about stopping checks and payments that have been made now)


SO, she may have to not work at my company anymore!

Hmmmmm....I wonder if she will rememeber me in her settlement.... https://forums.windrivers.com/images.../2000/09/1.gif j/k



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Do one thing everyday that scares you!

That was you???........Gee........

Biggest rip-off of all time..... Let me think for a few minutes.

Biggest ripoff of all time must have been when Service911 bought Windrivers just to sell onto another company!!!!! Shafted Scott and all the users of the site good & proper.
B4 anyone says it I do not mean Scott selling Windrivers for a huge amount of cash (which I don't think he got but he could have been on vacation for a long time which would make reference to no updates on the site https://forums.windrivers.com/images.../2000/09/1.gif https://forums.windrivers.com/images.../2000/09/1.gif).

Scotty....... PLEASE BUY BACK THE WINDRIVERS OWNERSHIP......... https://forums.windrivers.com/images.../2004/08/1.gif

BTW Scott, I may be getting a RAQ3 server soon with 8gb of space avail if you might be interested......

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why are our jobs so interesting??????

For a different ' angle ' on life visit my NEW homepage @ The Carpers Lodge - The UK's No.1 Non-Commercial / Independant Carp Angling Website

The biggest ripoff ever is this company that charges like $10 a month for Internet service that totally sucks. Busy signals, software lockups, lost/incompatible emails. Their cd's multiply in your mailbox faster than bunny rabbits. I think their called LOA or OLA or maybe ALO, I don't remember.

yeah i know the service, its name is something like that. and don't they have a 20 something dollar payment option that has "unlimited" access except it kicks you off every half hour?

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I was going to be a procrastinator, I just never got around to it.

I have given away to needy users far better PC's that what was mentioned - some came from large organisations and from friends - this is the best use for old computers

I have trashed computers in that catagory! Thats a really bad scam, but that doesn't make this woman very smart either.

But lets talk about the $400.00 rebate scam,
still going by a few internet services. I think its My Stupid Network, or something like that?

So that you can pay back twice that much over three years, while there are several free services available!!

Unfortunatley I see it all the time some elderly person or even a notso old person who was just sold a great system brings it in to our shop and lo and behold you find out that they just spent $500 on a ten to fifteen year old system that is beyond obsolete.

It is sad to think that people like this give the rest of us as techs such a bad name.