Unable to browse the Web

Also - under win 9x go to the ws2backup directory and run ws2bckup.bat file from both windows and DOS to restore the correct winsock version and regestry key.

Ron,

Excellent advice, and I've already got the page you suggested bookmarked on our back room machine for future reference should this one rear its ugly head again. I'm only sorry I missed this before the customer gave us our orders...

Thanks again!

Guys,

This is all quality stuff. Thanks all the info here - hopefully I can get my problem sorted too. Am off to visit the offending PC tomorrow so will print out this entire thread and take it with me for reference <IMG SRC="smilies/smile.gif" border="0">

I don't want to be too optimistic just yet, but I've gotta say it's looking better than it did yesterday.

Thanks again!

I didn't see a post from "gutted" here to let everyone know the outcome of his problem, but he did send me a message to let me know that the solution (winsock2) did work.

Usually when you resolve a problem after using a solution provided, it's always a good idea to post back to the thread and let everyone know it's fixed. This serves a two fold purpose:

1 - Anyone who had offered solutions in the thread can finally go to sleep knowing that your problem is solved. (at least they know the thread is closed anyway <IMG SRC="smilies/wink.gif" border="0"> )

2 - More importantly, anyone who reads this thread in the next week, month, or whatever and has the same problem will know that the solution worked for someone else. Very rarely do I ever post a problem to a forum, because when I have a problem, I always read the back-logged posts, and there is usually someone else who has had my same problem before. It's very helpful when going through these old posts to know if a particular solution, especially if it's a very drastic one (such as reinstalling) solved the problem or not.

Ron,

Wanted to let you know, we got another machine in with the same problem this week. Quickly ref'd your post and had them back up and surfing in minutes!

Thanks for the advice!

That's great to hear Thundervamp!

It is a very nice feeling to get a machine in that isn't working and fix it with the first couple of things you try. I don't know about you, but it seems every time I encounter a problem with my computer (which is about twice a day <IMG SRC="smilies/wink.gif" border="0"> ), the solutions keep getting more and more complicated.

Anyway, it's great to hear that at least one computer on one day didn't give you too much trouble. <IMG SRC="smilies/wink.gif" border="0"> Glad I could help.

Now, what would one of my threads be without a Knowledge Base reference? <IMG SRC="smilies/tongue.gif" border="0"> I saw the KB article that referred to this just yesterday, but I can't seem to find it again. As soon as I see it again, I'll let you guys know!