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Just do what the people in my company do.
Tell people who come in that you are not alowed to answer questions until they get a ticket. Our techs had to do this as they did work all day and got no credit for it. Tell them that you are going to get into trouble if they don't get you a ticket.
I would strike a deal with 'em. If they want tech support without going through normal channels, then you want expense reimbursement without having to wait until payday.
How about a combination of the keycard entry and an electrified door. Use the keycard and the door no longer electrified, otherwise, when they know on it, they get a little ZAP. Of course you would need a disclaimer in fine print at average eye level on the door, hopefully stamped on an electrically conductive plate so that they just dont knock on the paper hanging on the door.
-Danyll
You could try " Please note PRIORITY does not go to the person who knocks loudest.....
Please use the queing system like our other important customers"
Sprinkle white powder on the doorknob.
What about one of those travel doorknob alarms - you put it on the inside of the door, and when somebody touches the doorknob outside, it goes off. Will scare the devil out of them, but will also do the same to you.
we have made up these signs that are posted all over the place near us techs.
it looks like this:
YOU MUST CALL THE HELPDESK.
this isn't our policy, it's "company name"'s policy.
Thank you.
Then, when the walk-ups happen, and you know they will, you simply point to the sign and tell them that the company will not allow you to do any work without going through the proper channels. That means a work order MUST be placed to the HelpDesk before I can do any work. I'm sorry but, like the sign says, it's company policy, not mine.
people get pissed off, but they go away. I like it.
[quote]Originally posted by Saber99:
<strong>At my work, the tech room has been moved to beside the Accounts dept storage area; This unfortunately means that accounts users will think that they can just walk in when they have a problem instead of logging a call with the support desk. Can anybody come up with a list that I can put on the door along the lines of "20 reasons not to open this door" ??
Thanks in advance :D
Saber</strong><hr></blockquote>
Not exactly what you are looking for, but how about:
CLOSED
:D
How bout " STAY THE F**K OUT!!!!!"