No Sound In Window$ ME

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Originally Posted by NooNoo

Correct Confus-ed

Now philipmcph, you really need to give us a bit more feed back than it doesn't work. What doesn't, what if any are the errors, what does device manager report in both normal and safe mode? What does the multimedia applet in control panel show?

What was the previous board you had?

Have you looked at the files that have been installed and been through in safe mode and renamed them so windows can't just reinstall the wrong version again?

Have you checked in the registry to see what sound is showing up in the enum keys?

We can move forward as soon as you answer these questions.

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To answer the above:

What doesn't: no sound at all
what if any are the errors: there are none
what does device manager report in both normal and safe mode?: Device manager says everything is OK.
What does the multimedia applet in control panel show? "No Playback Devices" " No Recording Devices".
What was the previous board you had? The previous board is an IBm (Or who ever they use) with an Intel chipset.
Have you checked in the registry to see what sound is showing up in the enum keys? The correct sound card is listed. ( I deleted the enum key and reinstalled all drivers at the time of installation of the motherboard)

OK the fact that you have devices installed correctly in device manager but nothing in the multimedia section tells me this is definitely a WDM driver snafu...

Try this please.

Boot to safe mode. Remove any and ALL devices to do with sound (yes including mp401 but just disable the wave device for a voice modem.) Shutdown, restart and immediately go into bios and disable the onboard sound. Make sure you check all the bios options, the legacy sound is often listed separately to the ac97. Some boards even have a jumper to disable the onboard sound. You need to get the onboard sound completely disabled.

Boot to normal mode see if it detects a new sound card, if it doesn't good. Boot to safe mode and track down and rename the files that the drivers installed.... especially the inf file. Check there are no backup copies sitting in any other directory.

Check the registry enum key for any pci sound devices, if they are there, delete just those devices.

Reboot to normal mode and make sure all is well. Unzip the VXD drivers to a directory that can easily be found - such as c:\sound. Shut down. Re enable the sound device(s) in bios. Boot to normal mode and direct windows to use the c:\sound directory.

Pray. :)

Quote:

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Originally Posted by NooNoo

OK the fact that you have devices installed correctly in device manager but nothing in the multimedia section tells me this is definitely a WDM driver snafu...

Try this please.

Boot to safe mode. Remove any and ALL devices to do with sound (yes including mp401 but just disable the wave device for a voice modem.) Shutdown, restart and immediately go into bios and disable the onboard sound. Make sure you check all the bios options, the legacy sound is often listed separately to the ac97. Some boards even have a jumper to disable the onboard sound. You need to get the onboard sound completely disabled.

Boot to normal mode see if it detects a new sound card, if it doesn't good. Boot to safe mode and track down and rename the files that the drivers installed.... especially the inf file. Check there are no backup copies sitting in any other directory.

Check the registry enum key for any pci sound devices, if they are there, delete just those devices.

Reboot to normal mode and make sure all is well. Unzip the VXD drivers to a directory that can easily be found - such as c:\sound. Shut down. Re enable the sound device(s) in bios. Boot to normal mode and direct windows to use the c:\sound directory.

Pray. :)

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Upon reboot it detects the MP401.

right and did you feed it the sound drivers?

Did you follow my instructions? or did you decide to take a short cut?

Quote:

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Originally Posted by NooNoo

right and did you feed it the sound drivers?

Did you follow my instructions? or did you decide to take a short cut?

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No i did not take any short cuts.

What registry keys did you delete? What sound driver files did you delete?
By the way, have you carefully checked the bios that both the legacy (DOS) sound is enabled as well as the AC97?