Printable View
Most combo CD/DVD players use 2 lasers, one for CD and one for DVD.
If you can not read a DVD in DOS or Windows then it sounds like a hardware problem.
Laser may be dirty, out of alignment/focus or stuffed.
If you can get hold of a laser cleaning disc it would be worth giving it a run.
Dennis
I smell a lemon. My drive just crapped out on me also. I have an hp ze5731us laptop and I'm here in afghanistan. I've had this laptop for 3 months. One of my soldiers has the exact same laptop and his drive went out after one month.
Have an MPC Transport T2200 with samsung cdrw/dvd sn-324f drive. Had to reload XP a year or so ago, and the combo drive has not worked correctly since. It reads CDs fine, but doesnt recognize DVDs. I've read some internet posts that say it isnt a driver issue. Don't have the factory disk with the drivers, and last i checked on the samsung and MPC site, it was not posted there anyhow. Not sure what i can do to get it to recognize DVDs. Suggestions:confused:
Welcome to Windrivers asmichels.
Get a bootable DVD and try and boot the pc with it. If it can boot from DVD, the drive is fine, there is something up with windows, if it doesn't, the dvd part of the drive has died. This is not unusual since there is a laser for dvd reading and a different one for cds.