"Can't open port"

[QUOTE]Originally posted by confus-ed:
[QB]At the risk of repeating myself, are you sure its the right driver???????????

Unless USR is into playing jokes on its customers by posting the incorrect drivers on their web site, yeah I would say it is the right driver.

There are no other modems listed in Device Manager. There never has been. The only modem ever listed is the one I'm trying to install. NO HCF, HSF, Win, nothing. And it does install in the Modems icon in Control Panel. And it does show up under Modems in Control Panel. There is nothing else there. But after Diagnostics/Info it gives the "Can't open port" message.

I will try some more of DSTech's suggestions. I will delete with impunity.

I will get back later today.

Thanks for the help so far and let's remain calm.

It is officially later today.

Removed modem. Went into Safe Mode. Deleted all com ports. Deleted printer ports. Deleted DRVDATA.BIN and DRBIDX.BIN. Deleted one USR.INF file found. No MDMUSR files found. Shut down. Installed modem (physically). Powered up. Started Win95. Win95 installed two Com ports and one printer port. Did not try to install modem. Opened Control Panel/Modems. Installed Modem and assigned to Com 2. Win95 tried to communicate with modem and told me the modem is not installed or is missing or whatever. Did not receive the "Can't open port" message this time.

I think I got a baaaaad modem.

XP should arrive today. Will attempt to install it with XP.

I only have one other computer (my own) to test the modem with and my computer works just fine thank you so there is no way in hell I'm messing with it.

If the modem doesn't work in XP, it goes back to the seller and I buy another.

Well nice of you to have a rant at me, but I'll persist anyway.

This is a software modem, windows should find it as "PCI Communication device", if it does not you can NOT install it as a modem via control panel. You do NOT assign software modems to comm ports. Windows should find it during boot, but considering all the messing we have done you may need to run add new hardware.

You need a driver file that contains a setup file.

The driver may be right for the modem part of the card, but if the pci controller part isn't found then it can't communicate with the rest of the pc.

When you have successfully installed it you should have two entries in device manager, one for the modem with the right name, and a new one in a catergory of its own called something like HCF,HSF or Win modem which is the controller part of the card.

Post the link for the driver you are using.

And if you are sick of all this & 95, I'll say that xp will know what it is and make it work first time.

I'm sure your mum will adapt.

The modem, she is working. How?

I bought a new one. The old one is going back to Allstarshop.com. The new one came from a computer shop in town. Same price as old one.

It wasn't without its problems. It installed but wouldn't want to connect. Realized TCP/IP was not installed. Installed that. Modem connected to ISP but nothing could connect beyond that. Netscape and other programs didn't like the connection. After some hours of rebooting and talking to ISP tech support, I re-installed TCP/IP. Still didn't work. I re-re-installed TCP/IP but this time I said no to each of the queries, "The file being copied is older than..." Having said no to each of those queries, the modem is connecting and Netscape is happy.

I am now installing WinXP. To hell and back.