But wouldn't an issue show up every time it shuts itself off? :confused:
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But wouldn't an issue show up every time it shuts itself off? :confused:
I think you missed the word "flakey" meaning that sometimes it does, sometimes it doesn't
Just wanted to update that the computer has shut down 5 times today......waited about 15 minutes to restart. I was using 1 application and printing when the shut downs started. I checked the events every time I did restart, but nothing there. Been keeping an eye on the temp and it stays around 143 F. I do appreciate all your help. Thanks
What is the temperature set at for shutdown in the bios?
143F is about 61C which is a bit high for an idle temperature.
It should alarm me at 158 F. I have been doing strees tests this afternoon on my motherboard and other items. Everything was runing fine until I did a video card test. The test was just getting going and the computer shut down. I am presuming my card is bad and that has been in my mind for all along because my problems would only happen when I was doing graphics. What do you think? And thank you for your time.
It's a good possibility and easy enough to test.
Well geesh, now we would be looking at motherboard and/or memory problems....or soooo many other things.Quote:
Originally Posted by tammy1999
Listen, you said that the PSU was checked. What is the name brand of it please. Also, what ram do you have (sorry if this has been asked before), and what video card (which also has "memory" on it"), and what are all the details of your pc. NooNoo has a link for a program called Everest in her sig. How about you copy and paste that info for us as well as a Hijack This log. This could be many things, and we need to narrow it down, or we could be here forever. Remember, we are NOT sitting there at your pc, which would really help us at this point, so we need to use your eyes and impressions. Help us to help you. :thumbs:
Here is the report. I hope this helps. Thanks again
--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc.
Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name TAGLE
User Name Tammy Adams
Motherboard:
CPU Type AMD Athlon XP, 1733 MHz (13 x 133) 2100+
Motherboard Name Abit KX7-333R (6 PCI, 1 AGP, 4 DDR DIMM)
Motherboard Chipset VIA VT8367 Apollo KT333
System Memory 1024 MB (PC2100 DDR SDRAM)
BIOS Type Award (06/05/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)
Display:
Video Adapter ALL-IN-WONDER RADEON 8500DV (64 MB)
Video Adapter ALL-IN-WONDER RADEON 8500DV (64 MB)
3D Accelerator ATI Radeon 8500 (R200)
Monitor Compaq MV720 [17" CRT] (9311803)
Multimedia:
Audio Adapter Creative SB Live! Sound Card
Storage:
IDE Controller VIA Bus Master IDE Controller
SCSI/RAID Controller HPT372 UDMA/ATA133 RAID Controller
Floppy Drive Floppy disk drive
Disk Drive IOMEGA ZIP 250
Disk Drive WDC WD80 0BB-00CAA1 SCSI Disk Device (74 GB)
Disk Drive WDC WD800BB-00JHC0 (74 GB, IDE)
Optical Drive BENQ DVD DD DW1625 (DVD+R9:2.4x, DVD+RW:16x/4x, DVD-RW:8x/4x, DVD-ROM:16x, CD:40x/24x/40x DVD+RW/DVD-RW)
Optical Drive DVD-ROM
SMART Hard Disks Status OK
Partitions:
C: (NTFS) 76316 MB (58448 MB free)
G: (NTFS) 76308 MB (70232 MB free)
Total Size 149.0 GB (125.7 GB free)
Input:
Keyboard HID Keyboard Device
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant Mouse
Mouse Logitech-compatible Mouse PS/2
Network:
Network Adapter Linksys USB 2.0 10/100 Adapter (192.168.1.2)
Modem Intel(R) 536EP Modem
Peripherals:
Printer EPSON Stylus Photo 825
USB1 Controller ULi/ALi M5237 USB Open Host Controller
USB1 Controller ULi/ALi M5237 USB Open Host Controller
USB1 Controller ULi/ALi M5237 USB Open Host Controller
USB2 Controller ULi/ALi M5273 USB 2.0 Host Controller
USB Device Generic USB Hub
USB Device Generic USB Hub
USB Device Linksys USB 2.0 10/100 Adapter #2
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
Right after I made the last post, my machine clicked off, so I am finishing with my other computer. I had also thought it was a corrupted file. Put in a new hd and reinstalled Windows XP, still the same thing. Thanks for all your help and I hope I sent all the information needed.
I've now read back this whole thread...something I should have done before :eek2:, and I note several possibilities with the video card, including the one I mentioned having to do with WMI, as well as Garak's post. So, since you have exchanged everthing but the video card and psu, and you have a second pc, how about trying the video from the 2nd pc in the problem one?
Also, rather than swapping all components, try this now: run you pc with nothing but a video card and ram connected. In other words, try your system with minimal hardware, including using only one stick of ram.
Also, very interesting that the other tech had no problems with this issue, which would lead some of us to believe it may be a power issue outside your pc: a surge protector/ups/outlet issue.
We need to narrow everything down before we can come to a possible conclusion. Good luck.
Thanks so much for helping me with this. I can't put the video card in my other pc because it runs of Win 98 and there isn't a socket. I will try disconnecting all hardware except the video card and cd rom which boots my computer. I need to change that back to A drive. The outlet has been checked and this computer has been in 3 different houses with the same problems. It is connected straight to the power supply, which I know is a bad thing. THanks
You can leave the drives attached. Plus, now you have pretty much eliminated the outside the box power issues.
I'm not sure what you mean by the vid card. I meant you can take the video card out of the 98 machine and put it in the XP machine temporarily, to see if the issue goes away.
Also, to eliminate video driver issues, you can press F8 at startup and boot into VGA mode. It wont look as pretty, but it could help us diag this. Another problem I noted is that you mention that this only happens some of the time, and it works perfectly for days at a time on other occasions? More great news...:eek2:
btw, where did you search for video drivers? Have you been here:
https://support.ati.com/ics/support/...ge&folderID=27
Trip the 98 box might be onboard video only....
Another area of your BIOS to check is usually in the power management settings (check your manual). The computer's state after a power loss may be set to "on" meaning that any events like momentary brownouts which cause the computer to shut off will be followed by the machine automatically rebooting. For that matter, you may even experience smaller voltage drops which don't actually shut the computer down, but will reboot it. Could be that you have an overloaded circuit which drops out under heavy loads or an inadequate (but not malfunctioning) power supply.
The video drivers were from ATI and when I downloaded them, it made the problem even worse. So, I uninstalled all of them. I talked to ATI the other day and since my board is out of warranty, no luck therer and they didn't have a solution either. And when it does work ok for days at a time, is when I am only surfing the net or not doing much on the computer. But it does seem like the problem is getting worse than it was a couple of years ago. I will try the other board and see what happens and disconnect the zip drive and the other hd and and see what happens.