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I have reported this problem to IBM here in Sweden now, and hope they return with a solution. The T40 is "Intel Centrino Mobile Technology" certified, so I went to the Intel web site and found this, among other things:
http://downloadfinder.intel.com/scri...l&submit=Go%21
Does anyone know if it might be safe and worthwhile to download and execute the following?
2. INF Update Utility [INFINST.EXE]
Jan
Quote:
Originally Posted by myk
Quote:
Originally Posted by janflodin
Jan, it is safe, but not worthwhile. Didin't help me at all
yeah i've been having the same issue on a toshiba satellite m35x laptop. when i bought it i upgraded from winxp home to pro. later i realized that of the 3 usb2 ports on the laptop (one on the side and 2 on the back) the side usb port would either not recognize my ipod mini or would say high speed usb device plugged into non highspeed usb port. I tested the port with my ipod 20gig and a usb2 wireless adapter. all had similar problems.
i exchanged the laptop at the store only to find the new laptop had the same problems except it was one the of the back ports. i tried winxp home and pro, same problem with both.
i had the replacement sent in for repairs at toshiba but they only restored the original hd settings and probably didnt test the device. i had the replacement sent again for repairs this time they replaced the motherboard. all ports worked the first time but soon all of the ports were acting up randomly. sometimes the ipod wouldnt be recognized or the connection would be made then dropped, made then dropped, made then dropped an indeterminate number of times and sometimes it would recognize the ipod but only at usb1 speed. i had the motherboard replaced again after convincing the tech that the problem still existed (it randomly worked for all of 10 min while trying to explain my problem to a toshiba tech)
i had similar problems connecting my ipod 20gig to my friend's shuttle xpc p4. the connection would be limited to usb1 even though it was an usb 2 port. luckily enough my amd 64 shuttle xpc has had no such problems.
my original guess was that toshiba's mobos are faulty, then i thought it was the ipod usb2 cord (i tested 2 different ones with no luck), now i'm begining to think its a winxp problem. but the random nature of the problem is very frustrating. i've tried both software (reinstalling winxp, itunes/ipod software, uninstalling/reinstalling usb2 drivers) and hardware fixes (cord change and mobo change).
I have the same IBM t40, and I am seeing exactly the same problem-my USB 2.0 devices cannot connect to 2.0 HuB. If anyone above know why, PLEASE share !! THANKS!!!
Tim
Quote:
Originally Posted by Massif
Ive had the same issue as the users in the forum with WInXP SP2 and a USB 2.0 HI-SPEED device (Archos Gmini400). I didnt realise it was running at 1.1 speed until the message popped up telling me to connect to a faster hub (frustrating thing!).
After a week of probing and testing (broke the Gmini in the process cos i pulled the cable out mid write and crashed the HDD on it) I went through all the 'solutions' and none of them worked.
In the end im up to this..
Change detected drivers :
Intel 8xxxx DB/DBM USB2.0 Enhanced USB driver to the ms 'Standard Enhanced PCI to USB Host Controller'
and
Intel 8xxxx DB/DBM USB driver to the MS 'Standard Universal PCI to USB Host Controller'
from control panel, system, usb ports,right click on usb, update driver, choose from list, select above driver and NOT the intel drivers as they dont appear to work.
I copied a 119mb file to a flashdisk in 15 seconds but I dont have my Gmini400 to transer a 700mb file over , or to see if that sh** popup comes back. - ill update this post when i test
Update 11-02-05 : just tested, didnt work.
Update 12-02-05 :found a fresh built T40 that does work, it uses
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
on XP 2002 SP1
driver info in c:\windows\system32\drivers\
usbehci.sys 5.1.2600.1152(xpsp2.021217-1051)
usbhub.sys 5.1.2600.1129 (xpsp2.020921-0842)
usbport 5.1.2600.1158 (xpsp2.021217-1051)
c:\windows\system32\
hccoin.dll 5.1.2600.1106 (xpsp1.020828-1920)
usbui.dll 5.1.2600.0 (xpclient.010817-1148)
all signed by Microsoft Windows XP Publisher
which appears to be a hybrid install on a SP1 machine preloaded factory t40. hope others can take this further to investigate..
Update 14-02-05 : Built two identical T40's, one works, other did not use USB2.0.
I even downgraded the BIOS and Embedded Controller BIOS so they matched.
At this point I am giving up and putting down to hardware issue, probably the loosened ports i read about in another post.
I think the answer lies in this When you install Windows XP Service Pack 2, the USB 2.0 drivers do not appear to update
I've had this issue seperately not connected with ipods & it cures it every time, whether it will with ipods only an owner of one can confirm ! ..
I installed the drivers recommended by Satman for my iPod and it seemed to actually work. All along I was only able to get it to connect at standard speed.
As other posters have mentioned, I had 4 controllers, 3 standard USB with 2 ports each, and 1 enhanced with 6 ports. Weird. I am using an Asus P4B533-E. I had tried everything. Asus is terrible for help. I even added SP2. All along I could sort of get the device to recognize on one of the enhanced ports, but it would fail to be recognized. I downloaded an app called UnknownDeviceIdentifier that was able to recognize it was a USB Mass Storage Device, but I would constantly get an enumeration failure.
To top it off, it would occasionally revert back to on of the standard USB ports and disappear from the enhanced controller.
After doing what Satman said, I tested the speed, and BAM it is smoking. 300 megs done in seconds. However, dare I try anything larger than that, and I am doomed.
I tried a 2.5 gig video file and for the first 2/5 of the file it takes 1 minute, then it grinds down to a crawl and says it will take 48 minutes to finish the job. Again, weird.
Any ideas where to go from here? Or whys and wherefores? (Thanks Satman BTW)
I had a usb hub hooked up to one of my six usb ports and I kept getting the same message to use another high speed usb port. So I hooked up all my devices to my MB ports and got rid of the USB hub which was a USB 2.0 D-Link. I don't think the driver in it was a usb 2.0 because I hooked up a pci usb 2.0 card and the driver was not already on the cd drivers. I had to download it from the manufactures website. Now I've got too many USB's and I've lost some MB usb ports.
That is really interesting becasue I am having the same EXACT problem that all of you are having and it doesn't seem to have any resolution. I too have that same D-Link USB 2.0 Hub plugged in and I used it for a good 5 months before getting the USB 2.0 errors. Now it doesn't matter whether I remove the USB hub or not I cannot get any USB 2.0 Devices to connect at 2.0 speeds. I even reformated my computer and still nothing... any ideas?
doesn't anyone have any other ideas? I'm so tired of using my damn 200GB External Drive at USB 1.1 speeds... :sad:
Hi all,
I am experiencing the EXACT same problem with my T40, using it with an Ipod Mini. Initially it recongized the ipod OK, but went to USB1.1 speed. Then inexplicably, it would no longer recognize the Ipod and would not charge it. I tried everything - updating the bios, downloading latest Intel chipset support, explicitly deleting & replacing USB drivers, and at one stage I thought it was something the Ipod installed and even editing the registry removing any reference to Ipod. I unistalled & reinstalled ipod software several times, including updates. I also verified it was not the ipod at fault as it synced with my desktop PC's USB2.0 hub without incident.
I found a 'fix' (though not elegant) that may get to the root of the problem. I find that if I DISABLE the Intel 82801DB/DBM USB 2.0 enhanced controller in Windows Device manager, my ipod again syncs, albeit only at 1.1 speeds. But it charges again (whereas with that driver active it did not), and is recognized whereas previously it did not.
I suspect that the USB2.0 hardware is perhaps at fault (and it is switched off by disabling this driver), or the driver is faulty. Am going to set about finding a solution. If the driver is at fault, I have no idea where to find a better one as this is the one released with WinXP SP2. (Microsoft driver version 5.1.2600.0 dated 6/1/2002).
I have an IBM Thinkpad T40 running Windows XP SP2. The problem showed up for me some time in January. Since it happened, I have completely restored my system to factory defaults (due to another problem with STOP errors halting my system that eventually devolved to a state of halting on boot-up). The USB problem still remains and occurs with both my Creative Zen Micro mp3 player and Sony Cybershot DSC-W1 camera. I have also tried connecting these devices with 4 different cables, of which I know at least 2 are rated for hi-speed usb.
I have also tried upgrading my usb drivers with the Intel INFINST tool mentioned earlier in this thread, also to no avail. I am wondering what kind of successes people had with getting their system boards replaced. Also, did IBM acknowledge for any of you that this is a known problem, or did they just replace the board as a last-ditch effort? I purchased my laptop about 2 years ago, so I don't know if it is still under warranty, but hopefully they'll replace it if that is the problem.
I (as well as everyone else here, I'd imagine) would greatly appreciate any feedback people can offer on what did/did not work for them.
Thank you
Getting my system board replaced on Friday for my T40 with my IT dept. I'll let you know if it fixes the problem...
I have a T40 as well w/ WinXP SP2 and the Intel drivers don't work. I tried Satman's suggestions but everything is still connecting at 1.1, sigh.Quote:
Originally Posted by domhnall
So, after getting my system board replaced the problem went away right away. I didn't have to mess with drivers or anything. This is apparently a known IBM problem and it is when dust gets on the system board and allows a circuit to form between to resistors on the board. Call IBM and get them to replace your board, this is the ONLY fix for this problem.
After a system board replacement, I have been connecting at 2.0 for quite a while now. IBM came out and replaced the board no problem, technician was very nice, and everything is fine. I suspect that other people having the same problem will not be able to resolve it with driver and software patches, unfortunately. I had a thick layer of dust on my system board, by the way.Quote:
Originally Posted by shmookles
Thank you everyone, particularly Shmookles, for saving me a lot of wasted time and energy (and grief!). I spoke with IBM and gave them the information from this forum. They sent me a replacement system board and an experienced tech came out to replace it. The problem was solved immediately, just as Shmookles experienced. You can try to change drivers and other settings for as long as you want, but it will not fix the problem. the only solution is to replace the system board. Save yourself a lot of wasted effort and make the call. You won't regret it.Quote:
Originally Posted by shmookles
my pleasure
Thanks eveyone, some people put in a lot of work here
1) pleased I'm not totally mad, had already tried most of the solutions here,
2) Gutted its a hardware problem, looks like Its going to take a while to sync my Ipod from now on :-(
Wingnut
Welcome to Windrivers Wingnut...
Your warranty expired? If this is a known problem, maybe they will be able to help?
This is likely a Service Pack 2 defect. I had never seen this message on my system, in years of usage with XP Pro, SP1. Today I wiped the system and did a clean install of XP Pro with SP2, and now most USB devices provoke a "USB device not recognized" message when plugged in. We're talking simple things like keyboard, mouse, thumbdrive.
It wasn't just one system, either. I encountered the same thing on a Mac Mini running Boot Camp.
So far an hour on the phone with Microsoft hasn't solved it. It's pretty clear that it's a major defect in SP2, but the question is how it has persisted this long and why aren't more people raising more hell.
Because it's pretty rare! Many of these messages are due to not loading the correct or updated motherboard drivers. Sometimes (as with via and ali) an extra patch is needed. In the case of laptops, firmware or bios updates are needed. They are usually made available very quickly if a problem is discovered. Have you looked at USBMAN.com?
I'm not sure it's so rare. I find fairly plentiful references to it in Web searches. And I did apply a BIOS update.
Thanks for the USBMan tip, however. As it turns out, there is an XP SP2 "hotfix" from MS for USB devices not being detected through hubs. It is doubly annoying to find this after spending an hour on the phone with a support person, and to find that the fix is not downloadable from the Knowledge Base article. It talks about it, and then they force you to call Microsoft and waste your time waiting for them. Their official recommendation is to "wait for the next Windows XP service pack." FAT DAMNED CHANCE. It was what, a year or two between service packs? Meanwhile, no USB devices?
Offensive, to say the least.
OK, the hotfix problem is something that no one is happy with, least of all Microsoft. Hotfixes are only released as downloadable when they are sure they don't break more than they fix. They will only let you have the hotfix if they are sure there is no other way because otherwise you will be moaning that ms broke your computer.
Offensive? no, cautious yes. A little more understanding of the whole problem is needed.
OK, I have solved this problem with USB 2.0....I am an engineer and after experiencing it myself & reading 1,000,000 posts etc; I have finally found the answer.
Evidently the USB connectors oxidize after time. This added resistance causes a feedback loop downgrading the USB port to 1.1 The simple fix is to take your wife's (or mom's) emery file and clean the contacts on both the thinkpad and the USB cable you are plugging in. Viola !!!!!
:grin: :grin: :grin: :mult:
Welcome to Windrivers dak1640
Could you post again explaining that an emery board is non conductive and that using the metal nail file in your multipurpose tool will fry the motherboard?
Thanks for the warm welcome...Yes an Emery board is non-conductive, just remember to blow out the dust and such after cleaning. This is perhaps the best tool. A metal nail file is not recommended, but would suffice in a pinch. It would likely remove too much material and the shavings would be conductive, where an Emery file or fine sand paper would not be a problem.Quote:
Originally Posted by NooNoo
Enjoy your USB 2.0 Speed once again... :) :) :) :) :)
Well, not being an engineer but into trying to figure things out, I tried the emory board thing a while back without success. I also tried using some head/contact cleaner and it did not work either. Regardless of all the very good ideas, I think I wish I still had warranty and that I could get ibm to replace the moboard on the T40p. Does anyone know of anyone who had success getting a moboard replaced for free outside of warranty b/c this seems to be a manufacturing defect?
Welcome to Windrivers Balihai
Wouldn't it be cheaper to get a pcmcia usb 2.0 card? That's got to be cheaper than the phone calls and shipping even if they did replace the motherboard!
Hi,
Yes, a cardbus usb is a clear and cheap way to get working USB 2.0 but I use the docking station to connect everything for the sake of convenience. I am bidding on usb cardbus currently. If I can find a way to get the system board replaced under the conditions that the manufacturing was faulty and that this is a known problem then I want it.
Do you know how to extract a motherboard replacement from lenovo for no cost? Any thoughts?
Another question: One of the posts says that the user taps the back/bottom of his Thinkpad T4x and the usb speed then throttles back to usb 1.0 speeds, indicating a hardware/motherboard problem. Mine does the same thing. Another post says an IBM technician told the poster that dust gets on the motherboard and causes a short between two resisters causing usb throttling problems? If that is so, has anyone tried to remove the cowling etc and give the mother board a proper dusting or is it actually requiring a repair/replacement?
Thanks,
John
You need to discuss this with IBM/Lenovo support.
Your other question needs to be posted in the laptops forum, you are likely to get a better response.
Thank yu.
TTFN