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We have two racks of modems for a local isp in our front room. One is set up and functional, the other is just there untli the phone co. brings in the rest of their equipment. Had 3 customers this week ask if we were putting phone booths in our lobby.
Also, I just bought a new<insert best buy brnad here> computer and i cant get it set up. Could you help me.
Also, is the internet doen, i dont het no dial tone
Is the internet down? I can't check my mail.
You're probably not who I need to talk to about this, but...
I got this one yesterday - a coworker injured her back and was rearranging her desk (which was, of course, responsible for all her back problems). She wanted to know if I could move her computer, raise the desk up, add a keyboard shelf, move the wall back so she could stretch out her legs... Yeah, just let me get my skill saw. That is standard equipment for all of us, right?
I just tell people that I don't do home calls, even then they still don't get the picture. Then when I tell them how much I will charge they seem to disapear.
ok now i thats it.
a dam user (i work for the state) called me from home while she is sitting on her fat @$$ and asked if i could help her with a computer at her house.
WTF when did i become f()ckin home tech support :mad:
"There's a right mouse button?"
"Can you hold on?" After I ask them to click on something, apparently it takes time to locate control panel and double click on it.
"How much would you charge to build a computer for me?" which is followed by "That much? Let me ask the wife/husband." which is then followed about 1 month later with "Hey, I got this Compaq/IBM/Dell/MICRON/Gateway and it wont boot(Or whatever). Can you take a look at it?"
*pounds fist on desk while gasping*Quote:
Originally posted by lycia69:
"There's a right mouse button?"
"Can you hold on?" After I ask them to click on something, apparently it takes time to locate control panel and double click on it.
"How much would you charge to build a computer for me?" which is followed by "That much? Let me ask the wife/husband." which is then followed about 1 month later with "Hey, I got this Compaq/IBM/Dell/MICRON/Gateway and it wont boot(Or whatever). Can you take a look at it?"
It's true it's so true!
Luckily i am not the only tech in the family, .. my uncle gets to field all those problems,... my questions are (because i am the family gamer)
How did you get this soandso game to work with....
Can you install this (insert game or program here), and why do i have to buy my own copy when you have one??
Oh i do get the occational Them:"Want to come over for dinner?" Me: "Sure!!" Them:"Good,... while your over here can you look at my computer?"
I work for the local college taking care of a few labs in and around the library and I get some funny ones from time to time.
"Can you take a look at my home computer?" --Sure 40.00 an hour :)
"Is what you do hard?" --Not if you know what you are doing.
"Can you teach me to...?" --It is true that this is a college, but I am not an instructor.
"Can you help me write my term paper?" --Sure the computer is right there. It has the catalog on it and easy access to the internet. Pre-selected quality sites are on the website.
"Where is the website?" --Right in front of you, its the homepage.
"Can you build me a website?" --Sure let me just put that on my calender for next century.
"Ever heard of...(Insert off the wall item or program here)? But I thought you knew about computers." --Last time I checked I do know about computers, but I don't know everything.
"Can I use a computer?" --I don't know can you?
"What is wrong with my computer?" --I don't know, I'm still sitting at my computer posting a message on windrivers.com's forums. However ESP tells me that you did something to the computer.
And the most common question I seem to ask is... Did you save that? Their reply is usually, "No can you fix it." As windows or Office 2k is throwing errors out the tailpipe.
"What do you actually DO here, besides sit in your office all day and play video games."
"Hey my computer at home is doing something weird. What's causing it?"
"If I buy a new E-Machine, would you come set it up for me."
"Why is there a picture of my wife naked on your desktop?"
[QUOTE]Originally posted by LPetrarca:
[B]Just curious. What questions do users ask you most often?
ARe you a computer tech?
HOw long will it take?
Is my part in yet?
Can this thingie work with that thingie?
Do you fix/install (car stereos, washing machines, home entertainment centers)?
Why won't my game (Reader Rabbit etc) work?
Sunstroke.
It all seems so familiar to me, I've heard at least 3/4ths of them from customers. But by far my favorite (I've had this happen at least 10 times a year).
Customer calls:
Is my computer done yet?
(ok, how am I supposed to know)
My answer:
I don't know yet, can I have your name ?
I mean, really, how am I supposed to know. If you were my only customer, how would I stay in business.
Here's one.
Why doesn't might light switch work at home? Can you fix it?? :mad:
"Sal! You have to fix this!" More of a demand than a question...
"Where's my thing? I can't get into (insert name of program) if I can't get to my thing!"
AAAHHH!!!!!!!
http://frontierhorizon.clanpages.com/forum/pi_mad.gif
Sometimes, it just makes me want to http://frontierhorizon.clanpages.com/forum/pi_cry.gif
"Is the internet down?"
"Why am I not able to print?"
"Can I ask you a question/borrow you for a second/pick your brain?"
"Am I doing this right?" (I like this one because at least it leaves open the possibility that the user is doing it wrong).
"Do I HAVE to change my password?"
"Why do we have so many passwords?"
"What would you say you do here?" (from my boss, just like Office Space).
<H2> What ! Why can't you fix VCR's you work on computers. Asked at least once a week... :mad: :mad: :eek: