Are the mouse and keyboard USB? or are they the round PS2 type? If they are usb, they would not work in safemode in Windows 98
It could be worth trying, however, I would still try uninstalling and then reinstalling the sound card as well.
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Are the mouse and keyboard USB? or are they the round PS2 type? If they are usb, they would not work in safemode in Windows 98
It could be worth trying, however, I would still try uninstalling and then reinstalling the sound card as well.
Check Control Panel/ Sound & Audio Devices/ Properties/ Audio tab/ Sound Playback. ( I hope that is how it is listed in Win 98).
What device(s) are there?
that wont work in 98, I have already given her the instructions for getting at the wave devices...
Yepper - I realize that -and she said there were none so I offered a suggestion.
So I was wrong!
:)
Well, it is almost 11:00 here where I am so I won't have time to tackle removing the sound card tonight. It has been a long day on the road. I already have the cover open & I assume that after disconnecting from power & grounding, I just have to disconnect the speaker line & rock the card gently while lifting it out of the slot. Please correct me if I am wrong. Then return the card to the slot. My mouse & keyboard are not USB like my G4. The connectors are round (serial) with pins.
Quote:
Originally Posted by NooNoo
Please refer to the diagram here[URL=http://support.dell.com/support/edocs/acc/9624P/En/connect.htm]
Of the 5 connectors at the top of the card, there is only one line connected to the card. It is a gray wire connected to the middle connector. No other connections are evident and no other wires are visible. I have been able to open the left side of the case & slide the unit out, but can't see how to access the right side to see what is there.
You don't need to access the right side, it is just the back of the motherboard.
It is quite usual for the sound card to have one gray wire on a standard setup - this wire should go to the back of the cd or dvd drive.
When I said uninstall and reinstall, I meant the drivers, not the card - however now that you have done it...
Did you uninstall the drivers before removing the card? Did you start the computer up with the card removed?
In add/remove programs you need to uninstall the live software and then remove the creative devices from system. This is best done in safe mode to ensure that all the relevant files are removed... but you have the keyboard/mouse problem. This is highly unusual. PS2 (round connector) mouse and keyboard normally work in any mode. Are you sure the connectors are properly connected?
No, I am not sure which connectors are you referring to?Quote:
Originally Posted by NooNoo
This is what I did. I removed the card from the motherboard. Looked at it but did not change any connections. I reinserted it. I booted the machine back up & tested again for sound. The result was that I still had no system sound but the green display responds in the slider when Play Control is viewed. The music from the audio CD still is audible. At that point I did nothing more. Just now...I had already downloaded z513den.exe from Dell so I uninstalled all the SB elements & reinstalled using that download. Test of system (sigh) shows no change.
This pdf shows the 5 connectors on a SBLive card -
http://ccftp.creative.com/manualdn/M...udioSBLive.pdf
Go to page 14.
The keyboard and mouse connectors to the back of the computer.Quote:
Originally Posted by PCRookie
Having reinstalled, do you have the mci wave device installed? Until that installs, you will not have sound.
The MCI Wave device means the "speakers"? Yes the speaker is connected? What do you mean "installed"? Is that more than just connected?
no the mci wave device is one of the devices that I gave you the installation instructions for on the previous page.
For MCI devices, click Microsoft MCI in the Manufacturers box, click the model you want in the Models box, and then click Next.
The following MCI devices are included with Windows: CD Audio Device
MIDI Sequencer Device
Motion Video Device
PIONEER LaserDisc Device
VISCA VCR Device
Wave Audio Device
http://support.microsoft.com/default.aspx/kb/142731/
That material appears to be specific to the CD drive being Creative. Mine is not. Also, it is not written so a novice can understand it. I didn't find it helpful. The info from Dell including the diagram was more helpfulQuote:
Originally Posted by CCT
As long as the gray cable is connected to the cd/dvd drive and to the sound card, you have no need to worry.