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Probably is related... Most printers require that you install the drivers FIRST and then plug in the usb lead and set the printer online when the software asks you to.
Have you tried uninstalling the printer software from add/remove programs, unplugging the printer from the pc, restarting, then installing the software first and follow the instructions about when to plug the canon in?
Probably half a dozen times or so. I have even removed the Software for the Canon Camera that I have.
Switched off, switched back on again re-installed plugged the printer into the usb port which is what the sofware disc tells you to do and I still get device not recognized.
I have tried different usb cables, different usb ports, all with the same result.
Have you tried installing the printer onto another PC?
Yes both the printer and the external hard drive both work on my wife's Dell Inspiron Laptop.
It's almost as if the the plug and play won't plug and play for these devices, but the HP Laserjet works fine.
Hi Noo Noo thanks for all the help a couple of weeks ago. Unfortunately it seems that the Southbridge Chip has failed, even the mouse is playing up now. This has pushed me into upgrading to an XPS 420 which I hope will do many of the things the Dimension 4600 currently doesn't do.
That's a shame... but new toyz is always good!
CCT, and all:
This is my first post in these forums. I just spent over half my weekend trying to troubleshoot a similar problem: No Suspend or Hibernate on my evidently ACPI compliant Gigabyte GA-K8N Pro socket 754 system.
CCT's suggestion of running an Everest Home Report and posting in this thread provided the eventual answer. Having the program already installed, I ran it, as suggested to a text file. That's pretty nasty looking, so I ran it again to HTML format and began inspecting the report. It is rather long and I tired and did a lot of errands around the house and came back to the computer 7 hours later and checked out the thread I'd started at the alt.comp.periphs.mainboard.gigabyte newsgroup. A knowledgable poster there seemed pretty sure that all I had to do was update my video card driver, and he provided a link to the latest WHQL nVidia driver. I downloaded it and was about to uninstall my display adapter, reboot and install the WHQL driver when I thought I'd continue inspecting the Everest report instead. I perked up when I saw the following about my rather newish 500 GB SATA HD (bolding mine):
[ SAMSUNG HD501LJ (S0MUJ1PP310938) ]
ATA Device Properties:
Model ID SAMSUNG HD501LJ
Serial Number S0MUJ1PP310938
Revision CR100-10
Parameters 969021 cylinders, 16 heads, 63 sectors per track, 554 bytes per sector
LBA Sectors 976773168
Buffer 16 MB (Dual Ported, Read Ahead)
Multiple Sectors 16
ECC Bytes 4
Max. PIO Transfer Mode PIO 4
Max. UDMA Transfer Mode UDMA 6 (ATA-133)
Active UDMA Transfer Mode UDMA 5 (ATA-100)
Unformatted Capacity 516064 MB
ATA Device Features:
SMART Supported
Security Mode Supported
Power Management Supported
Advanced Power Management Not Supported
Write Cache Supported
Host Protected Area Supported
Power-Up In Standby Not Supported
Automatic Acoustic Management Supported
48-bit LBA Supported
Device Configuration Overlay Supported
ATA Device Manufacturer:
Company Name Samsung
Product Information http://www.samsung.com/Products/HardDiskDrive/index.htm
- - - -
In particular, I noticed where it said:
Advanced Power Management Not Supported
...and...
Power-Up In Standby Not Supported
So, figuring it was another wild goose chase (I've been doing them all weekend trying to resolve this!), I went into the BIOS and disabled SATA HD support. Upon rebooting, my 500 GB SATA drive is no longer seen, but my Standby and Hibernate are suddenly ENABLED!
I find this amazing. SATA HD's are supposed to be an advance, a relative newcomer in the PC storage scene, and installing one has disabled my ACPI! I wonder if there is a workaround? Maybe if I get an SATA controller card?? Or maybe if I get a different SATA HD?
Welcome to Windrivers dMuse
Good catch... are you going to send a suitably snotty note to Samsung? I am not impressed with the spinpoints, had 3 die on me this year and you have to return to the vendor for replacement (which means refund since they can never match the model exactly!).
Something to look out for and to ask about.
Well, it turns out that the indication I got from Everest Home Edition that the Samsung drive didn't support ACPI was not really the problem. Turning off SATA support in the BIOS was what got ACPI enabled in Windows, not simply taking the SATA drive out of the picture.Quote:
Originally Posted by NooNoo
Now I have a different problem. I've tried a few different drivers for the SATA Silicon Image chip, and with some of them running ACPI is enabled. My problem now is that the system won't reliably restore from either hibernation or S3 Standby. If it's only been asleep a few minutes, it wakes OK. If it's been hours, I get a lockup. :flames:
There's a few theories on this, and it's somewhat difficult to check them out because I can't just shut down and restart, but have to wait a long time between restarts (how long? Who knows?) before the problem comes up. There are a few things I need to try:
Swap out the PSU
Swap out the video card
Possibly swap out the video card driver, but I think it unlikely that will help
Some software tweaks in Windows and possibly in the BIOS
this is probably the most comprehensive list of fixes for standby and hibernate issues.
When you look at the Everest summary, does it show your comp as an ACPI Multiprocessor PC ?
No, it says:Quote:
Originally Posted by CCT
ACPI Uniprocessor PC
My problem doesn't appear to be addressed there. I read the titles of each issue in the table. Only the after 45 minute standby issue looked relevant and it's evidently for problems encountered when you've configured Windows to automatically put the system into Standby after X minutes, something I haven't done, at least not yet.Quote:
Originally Posted by NooNoo
I tried disabling the SATA controller, but got a lockup as Windows appeared to be restored. At least I got video, but had to reset the completely unresponsive system. I'd been in S3 Standby for about 4 hours. So, I've reenabled SATA, since that's evidently not the problem (i.e. the SATA driver). Next I think I'll try swapping out my BFG 6600 GTOC AGP dual DVI video card for an nvidia 4600, DVI/VGA card from my other system. I saw a thread (techsupportforum.com) started by a guy who said with a different card he didn't have the problem. An expert there thinks I may be having a problem with insufficient voltage on the 5v rail:
Here's the thread
Everest has a decent voltage readout under Sensor.
Like most motherboard manuals, you need to be a mind reader to figure out what the writer and interpreter actually mean.
These settings would seem to apply IF using a S-ATA as IDE;
Under Integrated Peripherals:
Onboard Serial ATA - Enabled Enable onboard H/W Serial ATA chip function. (Default Value)
Serial ATA function - BASE select onboard serial ATA chip function as base
Onboard Giga-RAID - Enabled Enable onboard GigaRAID chip function. (Default value)
Giga-RAID Function - BASE Select onboard Giga-RAID chip function as base.
(the last two re Gigabyte-Raid function are a guess - no way of knowing whether they need to be active or not and no info in the manual)
Under Power management:
ACPI suspend type - S3(Str)
S3 resume by USB device - Enabled
Power on by mouse - Enabled
Power on by keyboard -Enabled
PME Event wakeup -Enabled
IDE DMA transfer - Enabled Detect the IDE UDMA automatically.
I note that Everest detects a UDMA speed and your transfer rate is operating at 100 instead of 133.
That HD is a SATA 2 I believe but I can't find data on the mobo support for which type (Sata or Sata 2) but I assume you set the jumper or whatever as needed.
edit: and the standby and sleep wattage figures they provide seem to imply that HD IS ACPI compliant.
http://www.samsung.com/us/consumer/d...1LJ&fullspec=F