RealTek Audio Problems

Extended vacation? I wish!! I went away for 9 days and when I got back my ISP decided I didn't need a connection anymore... it's still very flakey now!

The one thing that hasn't been checked... or at least I didn't see it yet was whether the audio service had been started.

Biker Chick...
Click Start, then run and type in
services.msc
Click OK
In the right hand window scroll down to
Windows Audio

Click it once to highlight it. The service should have a status of started and startup type of automatic. You can start the service if it's stopped by clicking the link just above the description of the service that appeared when you highlighted Windows Audio.

Click it once to highlight it. The service should have a status of started and startup type of automatic. You can start the service if it's stopped by clicking the link just above the description of the service that appeared when you highlighted Windows Audio.

Yes NooNoo is is working and set to Automatic and Running. This problem has me about ready to pull my hair out. I've got to get ready for church now. "Not know what I'm doing" I've still been in system looking for anything with Realtek on it and deleting hoping that if I delete all of Realtek system will allow me to download some Realtek version. Even tho I've done that and tried to download, it seems that something is always missing from the download. I get messages that some Dll is missing or something else. I've gone back to system and deleted all Realtek things that I can find and then try to download again and then same thing keeps happening some part of it does not download. Gees!!!! what a mess.

OK, we need a sanity check.

Did you download the driver that I posted on page one of this thread? If so, where did you save it?

Did you install the chipset drivers that I asked you to?

We are going to remove the previous drivers and install the new one, but one step at a time. I would like to see a screen shot of your device manager with the sound and mulitmedia bit expanded please.

downloads for your motherboard just to save me and you flicking through all the pages on this thread.

NooNoo
I've tried to copy and paste My Screen print screen into this post and it will not copy and paste it. I can insert a URL, Insert Picture, and copy and paste, but for the life of me I can't figure out how to put this print screen into this post.

You need to host it on a website first... I thought you used photobucket?
Then put the link to the picture in between img tags or click the picture icon (yellow, mountains, sun)

I do have site on photobucket. Problem being is how to get it there. I did it one time and don't I have to change it to BMP or JPG. If so, that is my problem doing it. I can save to my Doc. or Pic but can't seem to remember how to change it.

NooNoo
I hope I did it, I did it, I did it
http://i206.photobucket.com/albums/b...WinDrivers.jpg

I did the things that you told me to do. Remember I got the BSOD. I've downloaded different sites I've personally did, other sited that others told me and when I found that site for eMachines, I even downloaded the one that is suppose to be for my machine.

I believe this will work for you:

In XP, you do a 'prt scr' then open Paint and click edit and then paste and then click Image, then 'Stretch/Skew' and enter 50 in both Stretch spaces (was 100) and then click file, save as and save it as whatever name you want AND specify jpeg.

Then just attach it here.

Thanks CCT
I did part like you said, but did not know about the stretch part. I just did the box that's in the top menu left side. And that is how I did it. It's alittle smaller that I had thought it would be. I hope that NooNoo will be able to read it. I can read but not easily. Anyway, I hope that I've given her the info that she wanted.
Gees! all you guys&gals have been so gracious with your time. THANKS

OK, it says no drivers are installed... so lets uninstall that device entirely in a minute....

You say that there are no entries for realtek in add/remove programs either... is there one for soundmax? In control panel, (switch to classic view - link on the left) look through the icons, is there a sound max icon (blue with white sideways triangle on it or blue with yellow circular pattern) or a realtek icon? http://www.embeddedlinks.com/chipdir/logo/realtek.gif

Thing is, there are two possible different sound devices for your machine. So before you do anything, go to the download page I put in my post (#78) above and download both the realtek and the sound max drivers. Do not run these files, save them...Create two directories - Save one in c:\realtek sound and save the other in c:\sound max sound.

Delete all the files you have downloaded and saved... to avoid confusion later. I think you have a fair few on your desktop from unpacking various files.

Now uninstall anything to do with realtek or sound max you can find in add/remove programs and then go to device manager and uninstall the realtek ac97 entry.

Leaving device manager open (you get to see it updating itself, it does no harm) Double click the soundmax file you downloaded and saved in c:\sound max sound. Follow the wizard. Post any messages you get.

If it fails, we will repeat the whole procedure above, except you will double click the realtek file you downloaded.

If neither of these works, we need to consider the possibility that the onboard sound has failed or a setting in bios/setup needs adjusting or we have got ourselves a complete driver minestrone and need to reload this machine.

I know I said that I did not have any Realtek in Add/Remove but I do, and it will not let me remove. I did a screen shot of what I got and hope you will be able to see and not be to small. I've tried to remove and can't. I ran a program to check for errors on computer and fix and I guese it put it back.
These are some things that are all set on Manual that I found don't know if this will be Helpful or not:
dmusic--Microsoft Syntheizer
srmkaud- MicrosottDMR Audio
smwdm
splitter--Audio splitter
Don't see any Sound Man Icon in Add Remove. Before problem started don't remember seeing any Sound Man Icon any where. Could have been there tho.
sumidi[not sure of spelling] Microsoft wavable Synth.
http://i206.photobucket.com/albums/b...2/Untitled.jpg

NooNoo
Still cannot remove Realtek from Add/Remove-Error message...Install Shield try again
Went to Device Manager and deleted it thinking that I could then uninstall it, could not.

Went to eMachine page for Realtek, downloaded, saved, and put in C:\ per you instructions.

No Sound Man in Add/remove or Control Panel to remove

Went to eMachine page and download, saved, and put it in C:\ per your instructions

Went to eMachine page and downloaded Chipset , saved to Drivers C:\ then I OPENED and INSTALLED.

While in C I looked at Drivers....Media Reader...Set Up Install Shield Software Corp. Do you think I should run this Installer, or do you think it is already installed and the installer is just in folder.

I have not attemped to install Realtek or Sound Man, because, your instructions were to unistall all Realtek and I can't. Is there another way to uninstall it other than using the ADD/REMOVE...........Instructions from NooNooNow uninstall anything to do with realtek or sound max you can find in add/remove programs and then go to device manager and uninstall the realtek ac97 entry.

Hey NooNoo
I'm geting the BSOD again. It could be system puting that Realtek back that I deleted in Device Manager-Hardware. I disabled it for the time being so I could get system back up and running. I have not RUN either sound programs Realtek Sound or Sound Man that I have in a folder so it has to be the one that I deleted causing it.

I will be going with grandson racing again this weekend and it will be Tuesday before I can do anything else on this crazy computer. I really need a break. Also I figure you need a break from me and my post .

NooNoo
One more thing. I said that I had to disable Realtek to keep from having the BSOD. I decided to try to delete it again while it was Disabled and it was a Successful Delete. Now I'm ready to try to download the other Realtek and Sound Man from the folder in my C: Drive. I will wait till I return Tuesday and have more time to work with it.

Hi NooNoo I'm home again from a good race weekend. No wins. We really did not expect any. He came in 6th in one race and 7h in another. He's racing with the real Pro's now. He's only been racing for 2 yrs. now. Some of those Pro's have 20 yrs experience.

When you have time, I'ed appreciate your continued help.

Now to the real problem or Realtek Problem I tried to let the computer download as you instructed me to do from Device Manager and it would ask for my disk. So, I went to the C: folder where I had saved and did the install. Well, my computer let it totally install and then I let it do a shut down/restart. As soon as it began to restart I would get the BSOD. I tried 3 times and everytime the BSOD would appear. I finally had to load in the Safe Mode and disable it so I would be able to boot up.

Here's alittle history about this computer. When it was given to me for Christmas 2 1/2 yrs ago, it had SP1 on it and was updated to SP2. Before it was updated to SP2 this computer got where it would turn it's self on and off constantly. Upgraded to SP2 and still the same old thing. Finally took it to a tech and he said it was the motherboard. A new one was installed, and he gave me a copy of the download disk. So I do have a copy of the SP2 on a disk.