Onsite Customer issue

Quote:

---

Originally posted by TheCelt:
This happened to me once as well lesson learned was now i load a trojan horse on all systems i am called out on. That little gem stays in place until invoices are paid then a quick fix with the disk for the trojan horse and the land mine is gone. If the invoices aren't paid the trojan horse goes off wiping out the hard drive and all info. Underhanded maybe, effective You Bet since that time i have not had 1 customer refuse to pay an invoice.

---

What type of shady so-called tech do you think you are? Sounds to me like you fix computers about as well as a 14 year old BBS hacker. I hope you have an excellent attorney, because one of these days you'll have a class-action lawsuit on your hands. BAD BAD BAD BAD BAD BAD BAD BAD

------------------
If you make it idiot-proof, someone will make a better idiot.

to the norton ghost individual...

I use ghost everyday... and it doesn't alway read the all the dynamic drive overlay packages that exist, and when it does it put's it back the same size it picked up... so what good is that?

and besides they are 2 different machines...
yes i know you can delete the enum key(s) in the registry...
but a real tech... would do it the right way.

I personally would have tried to get rid of the MaxBlast software.

It seems like everyone is missing the point here, he wasnt tranfering the whole HD, not apps, windows, no need to do delete enum keys, no need for ghost, he was just moving DATA, on to a new computer that probably already had on OS & apps on it, they just needed the DATA moved, I would have put the old HD as master in the new machine, the new HD as slave, then the overlay on the old one would have seen both HDs, then boot into MS dos mode & not windows so the old HDs OS didnt start detecting the hardware in the new machine, tranfered the data in dos. I usualy carry a zip drive which might have helped in that situation too.

But anyway, its time for a new topic!!!
Driverguy where are you?? = )

Quote:

---

Originally posted by jhutto:
I don't normally judge, but it was a house/business with 3 guys living/working there together. 2 Bedroom, 1 computers/work, 1 Other with king size bed.

Soo... well.. frankly..

Figure it out for yourself.

---

I resent the hell out of your implication. To suggest that one's sexual orientation means a damn about willingness or ability to pay is on the same level as if you had said the same regarding persons of color. Realize that you just insulted a great many of your fellow professionals.

I think the whole point here is hes not weeping about it .. es warning us to be more careful on people who are just starting in the field .. also people who snap at his work each one of us has different ways to fix things and maybe it works or maybe not .. the issue is this is a place for people to help one another and be a team .. you guys dont know how many times i come here and read tech tales and other things to make my day better and help me fix something after having a rough day .. so i say for the people who complain about one persons choices call a customer and ask where the any key is .. i as most of you join here for team work and information and a laugh now an then at life, work, and even bill gates. no wonder we need things censored here its the adults acting like kids ...

well put jvaguy

------------------

Quote:

---

Originally posted by lazy tech:
Hey Rasper, you surley don't use ghost to fix customers machines? If you do you are commiting software piracy! unless every customer pays for the software.

---

Let me ask you this, when you go to to a job do you ask if they own their home,car,computer. The point is if the computer is in their home and the software is in their computer is that really any of your bussiness. Go ahead and use Ghost!

Well, I must say to all the wankes out there who 'claim' they are a better 'tech' than others, dont tell me you have never been on that job where nothing is going right and it drags on, out of your hands.
I sir, are one of the very competent, and 4gb transfer with driver managers in 3 hours, not a problem, I would never tell any of my techs they took too long, because ive been there, you so called 'fast techs' , sure you can copy the data quickly, but does it work? and how many trips back do you do for your pissy little 30min charge? hmmm. you copy data, customers comes back and says they're microsoft something isnt working? you all wankers except the ones who agree with me, 3 hours work, you get paid 3 hours. of course you must provide a break down of the time, and if that time was used, then its used. simple as that.

OK chaps. We have now said our piece. It looks since 911 took over that it has created an influx of flamers. The majority of them being unregistered. I ahve asked Scott to change the forum's back to being used by registered members only. Sorry to you unregistered users, but if you wish to use the forum still you will have to register first. It seems like the site is becoming more of a joke now than a serious site for 'true' techs and other sites that work in the same genre must be rubbing their hands together now.

I don't have the time and I am sure that Scott & Shawn also do not have the time to sit down and view every single post that appears.

I can remember when these forums were totally SERIOUS.

Sorry Scott, i just wanted to put a point across. The guy who posted this originally only wanted to know what we would do if the same thing happened to us, yet all the flames started.

My reply to this topic would be to go back to the house, demand your tools back and visit the local police. Tell them what has happened and you want to press charges if you do not get your tools & money for services rendered as in the UK it would be classsed as FRAUD, THEFT and OBTAINING GOODS UNDER DECEPTION.

Go take it to them.

------------------
why are our jobs so interesting??????

For a different ' angle ' on life visit my NEW homepage @ The Carpers Lodge - The UK's No.1 Non-Commercial / Independant Carp Angling Website

Does this person have any tall buildings or water towers near his house? You could borrow my Barrett M82A1 and snipe the whole lot of them...... No seriously, I would either take them to small claims court or find out about local laws on taking a lien out on thier property or cars, its pretty easy in my area, and I almost got a car for $125.00 from a guy until the tow truck showed up to repo for me and the guy forked over the cash.

I thought about asking Scott to go back to where only registered members could post also and I think it's a good idea. This is getting out of hand. And Darren is right, we all work full time and don't have the time to screen every post.

------------------
Cannot find REALITY.SYS. Universe halted

Paint your old laptop!

Good idea Darren, feel sorry for jhutto, he was just looking for advice and a bunch of yo hons tears him up, to bad it had to come to this

------------------
What do you think this is ? The Holiday Inn...

I'm Not trying to be flippant here but what was the outcome of Jhutto's experience.

Did he get paid and did he get his tools back ?

------------------
feel free to comment on my website. http://www.bytesback.fsbusiness.co.uk

Instead of just going straight registered vs unregistered give us a choice. Let us decide when we start a thread if we will allow only registered users or both. Just a thought

Amen to this. One would expect that multicasting one single AP500 with a 9gig (50pin) scsi drive (2gigs used) on a 10/100 switched network wouldn't take more than 6 hours but it did..

Quote:

---

Originally posted by sowulo:
Sometimes if the hardware is not in perfect shape data transfers can take a long time. I had an upgrade on my bench once that was a straight drive to drive copy 100Mb to 2Gb that ran 18hours overnight and completed without errors. Just for grins I ran some diagnostics on the 100...the drive failed completely before scans were completed. I got the data off just in time....After 15yrs as an independent consultant I've learned a few things about the "competition"--those who talk the "biggest game" (e.g. "that should never take more than...") are most often the ones that make me the most money cleaning up. ANYTHING IS POSSIBLE--that's why we give "estimates" and don't accept payment in advance.

---