Most Frequently Asked Questions

Just curious. What questions do users ask you most often?

Mine, in no particular order are:

"Can I ask you a question?"

"My computer at home runs like crap. It used to work alright until my kid(s) downloaded (insert your POS software name here). If I bring it in, do you think you could take a look at it?" (Another survey question perhaps?)

And of course: "When you get a minute, could you come take a look at my computer?" To which I reply: "Sure! As soon as I clear this backlog of 30 tickets, I'll be there."

What will happen if I press this button?

I love it when they ask this one. I always reply with "You just did."

Quote:

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Originally posted by LPetrarca:
"Can I ask you a question?"

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Yeah, you got any used 30 GB hard drives? How about Pentium 4s? Any 256MB sticks of RAM? I need a good system, but I want to spend less than $1000 Cdn. That includes a monitor and printer, right?

I like the "Are you busy?" or "Can I borrow you for a second?" questions.

Will I be able to get on the internet with this computer?

I love that one.

I know your busy...but do you have a minute?

The "will it work on the internet" is another good one.

Also, can I ask you about my home system? :mad:

"Hey, can I ask you about my home computer?"
/*Before I have a chance to reply...*/
"My printer isn't working."
/*Before I have a chance to reply...*/
"Everything is set up right though."
/*I offer advice.*/
"No, it's not that. I checked that. It's set up right."
/*repeat advice/denial until one of us get's fed up and leaves.*/

how about "hey you work with computers, right?" that one is classic. and it is followed by, I got this problem with the one at home. You know, I don't come to you and ask you questions about how to do your job do I? so F#@K OFF!!! :mad:

1. do u know how to ... ?
2. could i do that ...?
3. whats your name wise A$$? i dont like your additude

My 12 year old son knows everything about computers, can you hire him?

"Do you know of any good sites?"

"Can i install windows myself?"

"My computer keeps crashing, why?"

"How can i make a website?"

"Can you refill my ink cartridge?"

"Is it safe to shop on the internet?"

and at least a 1000 other totally inane efforts...

*During my lunch break*

"I don't want to interrupt your lunch, but can I ask you a question?"

Me: Hello [enter name of business], this is Curt.
Caller: Hi. Do you fix computers?
Me: Rolling my eyes because my only listing in the phonebook is under "Computers, Service & Repair".....!!!! :(

Don't forget "How come your computers are so expensive? I can buy a Compaq for $100 less with a $400 mail in rebate"