AOL and lol

I get a call from a client that after he upgraded from Windows ME to Windows XP, he can't get into some of the online gambling site he visits daily. I check out the site and tell him to go to Microsoft and download some IE plug-in and he'll be fine. He has trouble with this (Even with direct links to the downloads). So I downloaded the stuff he needed, burned it to a cd and went over.

I turn on his machine and see 4 or 5 various AOL icons on the desktop. Aol 5.0, Aol 7.0, Aol Install 7.0...etc. I don't give it too much thought. (The guys is sort of slow in computer department) I install the app and plug-in he needs, reboot the machine and ask him to login to his Aol account so I can see if the plug-in fixed his problem.

He clicks on an icon and starts entering his name address, credit card number...etc.

"I thought you already had an Aol account," I say.

"I do, but since I upgraded to Windows XP, it asked me for all my information every time I login to Aol," the guy says. "Can you fix that?"

"How many times did you give them your credit card number?" I ask.

"I don't know, about 20 or so," The guy says, shrugging his shoulders.

I look at the poor bastard and say "You know your going to have $6000 in charges on your credit card from Aol."

Needless to say instead on launching the Aol 7.0 program, this guy was hitting the icon over and over to set up Aol 7.0!


:eek:

Poor sap! :(

[quote]Originally posted by AlleyCat:
<strong>"I don't know, about 20 or so," The guy says, shrugging his shoulders.

I look at the poor bastard and say "You know your going to have $6000 in charges on your credit card from Aol."
</strong><hr></blockquote>

LOL - "no wonder it's no. 1" hahaha

LOL! It's reasons like this that people are afraid of computers!

another confused soul sucked into the realm of brainwashing.... :p

He'll be fine as long as he calls to cancel his 20 accounts...seeing as aol gives the first month free.

lol

Well the bad thing is, people need to know where there files go and how to save them.

How to manage files on the hard drive.

When they try people or techs say oh just download it to your desk top.

I can see how this fella got goofed up. I was watching tech tv the othe day and they were telling people to save all there downloaded files into the desk top.. Well start doing that and the whole screen is full of icons and then people start saving everything to it and depend on it tell one day somthing happends.

People should take a class if they have never used a computer. They need to learn how to manage there files. Make a directory on the C drive use that but know where it is and how to get to it through Windows Explorer

[quote]Originally posted by AlleyCat:
<strong>I get a call from a client that after he upgraded from Windows ME to Windows XP, he can't get into some of the online gambling site he visits daily. I check out the site and tell him to go to Microsoft and download some IE plug-in and he'll be fine. He has trouble with this (Even with direct links to the downloads). So I downloaded the stuff he needed, burned it to a cd and went over.

I turn on his machine and see 4 or 5 various AOL icons on the desktop. Aol 5.0, Aol 7.0, Aol Install 7.0...etc. I don't give it too much thought. (The guys is sort of slow in computer department) I install the app and plug-in he needs, reboot the machine and ask him to login to his Aol account so I can see if the plug-in fixed his problem.

He clicks on an icon and starts entering his name address, credit card number...etc.

"I thought you already had an Aol account," I say.

"I do, but since I upgraded to Windows XP, it asked me for all my information every time I login to Aol," the guy says. "Can you fix that?"

"How many times did you give them your credit card number?" I ask.

"I don't know, about 20 or so," The guy says, shrugging his shoulders.

I look at the poor bastard and say "You know your going to have $6000 in charges on your credit card from Aol."

Needless to say instead on launching the Aol 7.0 program, this guy was hitting the icon over and over to set up Aol 7.0!


:eek: </strong><hr></blockquote>

SO, he had to setup a new username and password each time....And he didn't notice that the AOL setup was telling him that his old username was already in use???

Dont know whether to laugh or cry....

Ill go with laugh. :D

I actually know someone else who did that! I hope it doesn't happen all the time, but if it does it might be time to invest in AOL!

DISCLAIMER: AOL Sucks.

OMG thats funny


sucks to be him :p

The world most legal virus strikes another helpless user. Its a shame really.

But I cant help laughing.. :D

Anyone stupid enough to use AOHELL deserves $6000 in monthly charges.

LOL dumbA$$

[quote]Originally posted by DocPC:
<strong>

:rolleyes: </strong><hr></blockquote>

coppy cat!! :D

[quote]Originally posted by Matridom:
<strong>

coppy cat!! :D </strong><hr></blockquote>

:rolleyes: :rolleyes: :rolleyes:

[quote]Originally posted by AlleyCat:
<strong>I get a call from a client that after he upgraded from Windows ME to Windows XP, he can't get into some of the online gambling site he visits daily. I check out the site and tell him to go to Microsoft and download some IE plug-in and he'll be fine. He has trouble with this (Even with direct links to the downloads). So I downloaded the stuff he needed, burned it to a cd and went over.

I turn on his machine and see 4 or 5 various AOL icons on the desktop. Aol 5.0, Aol 7.0, Aol Install 7.0...etc. I don't give it too much thought. (The guys is sort of slow in computer department) I install the app and plug-in he needs, reboot the machine and ask him to login to his Aol account so I can see if the plug-in fixed his problem.

He clicks on an icon and starts entering his name address, credit card number...etc.

"I thought you already had an Aol account," I say.

"I do, but since I upgraded to Windows XP, it asked me for all my information every time I login to Aol," the guy says. "Can you fix that?"

"How many times did you give them your credit card number?" I ask.

"I don't know, about 20 or so," The guy says, shrugging his shoulders.

I look at the poor bastard and say "You know your going to have $6000 in charges on your credit card from Aol."

Needless to say instead on launching the Aol 7.0 program, this guy was hitting the icon over and over to set up Aol 7.0!


:eek: </strong><hr></blockquote>


So did you try and help the guy out even further by contacting AOL on his behalf and try to straighten the mess out?

It’s end users like him who keep you in business or in other words job security.


My .02¢

same thing happened to a customer who was in our store. they'd hose their system we'd f&r it, they hose it, we f&r it, they hose it, we f&r it (this happened in about 2months time or so, this was a while ago, so i dont remember exact times <img border="0" title="" alt="[Wink]" src="wink.gif" /> ) anyway. each time she got her computer home she would setup another aol acct. duuur - guess it happens alot more than people think <img border="0" title="" alt="[Eek!]" src="eek.gif" />

Maybe when people learn about REAL internet services, and the standards they use (PPP, PPPoE, DOCSIS, etc) people will stop being foolish enough to do asinine things like that. Every ignorant person i nthe world thinks internet services need to be "installed" like any other application. AOL has ruined so many people... <img border="0" title="" alt="[Frown]" src="frown.gif" />