Quote:
Originally posted by Darren Wilson:
PC World!!!!!! Where in the world-d-d-d.. can you find more brainless staff than PC World :) :)
I love going into their as the customer from hell (yes I love pretending to be ignorant towards technology) and asking the simplest of questions to be told something that does not pertain to the question and is nowhere near the answer that they should have given. The 'Techs' (can't really call them that though) in there know about as much as my 13 month old Son does!!!!
That is my biggest Pet Hate, the customer who has been to PC World and they have told them the biggest pile of horse crap ever regarding what system is the best for the customer (and what makes them the most commission), then the customer comes to a PROPER outlet and ges told something completely differnet, but truthful, where do they go?? The big chain store. Why? Because they advertise on TV that their prices are the lowest around. YES lowest around 10 years ago when most of the stuff that they have on the shelves is 10 years old!!!! Try and get discount from them in there?? I used to!!! Only because I knew the Business Centre Manager well, and he used to give me his Staff discounts :) :) :) Sorry, but any outlet that only sells Set-Spec equipment and is not willing to change bits around if the customer wishes should not exist. It's a shame that the customer does not support their local shop rather than the large chain stores, as the local outlets are always better with advice, upgrades, repairs, and make better tea & coffee :). Sorry customer I don't want to hear about how your Packard Bell or E-Machine is still under warranty. If you want me to repair it, then it is double my normal rates because you didn't listen to me in the first place!!!!! Oh and NO I won't touch your I-Mac as I don't like the colour :) :)
Another one of my pet hates, is the outlet that always gets away with pre-installing illegal software on new machines and FAST or BSA not doing anything about it regardless of how many complaints that they have had about them. There are 2 or 3 around my local area that do this, and one of them uses Rebrand off of a JURASSIC Warez CD and leaves it in plain view on the Users Start Menu!!!!! Not to mention the versions of Office 2000 and Win98/ME that are off of a 'Gold'CD that they bought from a 'friend' for £10 or whatever Wareaz CD's cost now. This really pisses me off when a customer says 'I can get the same system with blah blah installed for less from blahdy blah blah', when they really mean 'I will only buy from you if you install illegal software on my machine as I don't want to pay for something that I really need'. The worst thing about these types of business's is that they use the cheapest of components!!! PC-Chips motherboards!!!!! Don't you dare say to me that my systems are the same as theirs!!!!!!
The next pet hate is the phantom Operating Sytems.. We have all had customers come in and say that their friend is running Windows 97 and that they want to buy it. When you try to correct them they call you an idiot and go elsewhere!!!! You know what I say to that??? F#@k off elsewhere as you be looking for a long time for this bit of software !!
Next one, is the customer who wants to know why his CD-ROM Drive won't write CDR's. 'Nuff said.......
Next, the customer who wants the 'Athlium 3' processor or the 128Kb of SDRAM....Nuff said again...I had one customer come in and ask for a COASt upgrade for his FC-PGA Celeron as he had read in an old book that you 'need' a minimum of 256Kb of Cache for the system to operate!!!!!! No joke here guys & gals!!!
Then there is the customer who has a integrated system and wants to install a seperate AGP card into it. They buy the card first then bring their system in and expect you to work miracles and fit the card into it when their is no socket available!!!! Then they have the gall to call you incompetant as PC World said that it would fit!!!!
I could go on all day & night with this one, but I will let somebody else put theirs down.
that has to one of the longest rants that I have ever seen!