Printable View
I cannot install a printer or driver to an SP3 Win2K system. I have checked the local security settings inlocal policies, all seems OK. So far an Epson and Fine print refused. Epson said there was something abnormal with Windows, FinePrint nearly completes and then the message above. I'd really welcome some help on this.
Are you logged in as Adminstrator?
Have you tried installing it in safe mode?
Administrator - Yes
Safe Mode - No but I'll try now and post back
Results -
Safe mode
Using wizard - out of resources. Print subsystem unavaialble
Using Installer - Installer started and then just stopped, nothing on screen, processes etc.
System 448mb ram, P3, win 2k sp3,agnitum firewall.
No obviously significant entries in Event viewer. System stable, fully patched.
Would welcome further thoughts
Rule out software 'weirdness' & any permissions issues & try a.n.other printer ..... just to see if that works ....
& edit
'Spooler' service is started ? It won't let you install anything otherwise .... I think ....
Spooler service started. A.N.other printer refuses to load.
Software weirdness possible but I've just run a chkdsk /r in case of problems. I'm stuck.
But thanks for posting confus-ed. I appreciate it!
So at least we know 'any' printer ... not just a dislike of Epson ... which I can appreciate !!! :D
Perhaps you have some 'corrupted' files .... SFC next ! ... put the kettle on while it does that ....
USB or Parallel?
FSC: Blue screen. ISDN card. Twice. Another problem
USB Printers. Fineprint though a printer driver.
Other printers on USB no problems. Frequently used.
Epson C62 refused to load.
Canon BJC failed to load on parallel.
Driver signing policy OK
Now very stuck.
"FSC: Blue screen. ISDN card. Twice. Another problem...."
Decode that for me : do you mean sfc (system file checker) results in BSOD .... & why/what is isdn to do with the price of fish ?
Then you are saying 'usb printers work' but not some parallel & you are definately always using WHQL drivers for them ...?
This is a client w2k machine not some server ?
Do you actually have an ISDN card? Errors from that where a sign of magistr or one of its variants
If you have antivirus I would recommend you do an online scan at panda . Your virus checker may be compromised.
Sorry too brief
Yes BSOD came during SFC, This caused by an ISDN card file and not apparently directly related. Twice.
I have tried to install printers on parralel and USB with no joy. I use the machine to test printers. Exisitng printer on USB on machine working without problem.
This iis a standalone machine not networked
The only reference in event viewers to printers is to a Winfax driver (long removed).
Whatever is 'upseting' SFC wants fixing first ... even if its something to do with ISDN ... you'd be amazed at dependancies .... There actually is an ISDN modem/adapter somewhere?
British Telecom Speedway Card. This has been in the system 12 months plus predating this problem of 6 weeks standing I thought I just had a fluke then but only realised that it was a real problem at first post. I am working on the ISDN now. I am sure you are right about dependencies.
Sorry NooNoo
Missed your reply. Forgive. I've been deep into MSDTC problem that emerged during all this. Cleared
System clear of viruses and the like. Fully patched, updated virus protection (Panda PLatinum, Outpost Firewall)
I've restored and reinstalled all ISDN files etc.
Right so after my post now, we can assume SFC shows no errors & that this system is virus free ... ? (You have to be 'real' clear with me !! ;) )
What is/was this "been deep into MSDTC problem that emerged during all this. Cleared" - I take it we now have no problems with whatever it was ?!?! (Distributed Transaction Coordinator - so some OLE or sql or personal webserver issue)
Real clear here.
SFC will be run again this pm. I'm assuming clear but ISDN history long, problem more recent.
The MSDTC problem came during all of this yesterday and related to the MSDTC log file. Errors all over the shop (red cross will never be the same again - This now cleared and MSDTC starting. I think this likely to be side issue but will undoubtedly be proved wrong.
As I'd never heard of this until yesterday. limits of knowledge, I was somewhat taken aback. Google search found the answer, create new text file and save as ...
Back to the printers - still no joy.
Right I'm off to search for revised Isdn drivers before SFC.
Later...
SFC - All O.K.
Updated ISDN drivers installed prior to this
Still not able to add printers.
Full system virus check clear.
Exactly what did the epson error message say?Quote:
Epson said there was something abnormal with Windows
I will try to re-install an Epson tomorrow, NooNoo. It was to the effect that Windows was "abnormal".
Further investigation has got me... nowhere.
Now this is confusing and makes no sense but I'll write it up anyway.
There is a link somewhere between the ISDN card and the printer issue. I've re-installed WinFax, the result is the errors that were triggered there have gone (I tried to install FinePrint, Printer drivers these would trigger a WinFax error in Event Viewer). The error was then replaced by an invalid security code error not since replicated. On restart the ISDN card had a problem, drivers need re-installing.
To be clear There have been problems installing Printers AND Printer drivers. Printers will not install, FinePrint I was upgrading.
(The only link and boy it is tenuos is that the ISDN card files that begin inpart fp... and so do fineprints)
it feels like a web and trhat I'm missing something obvious but what?
At this point in troubleshooting, I would normally uninstall and remove all hardware and software apparently related to the problem, check the registry for leftover keys, check the program files folder for leftover folders/files and then start again. Since it's the printers that are giving you the most grief, I would start with installing the epson first and so on.
Cheers NooNoo.
I will tomorrow after sleeping on it.
Now there is dedication... very uncomfortable though ;) :DQuote:
Originally posted by bookmarkmns
Cheers NooNoo.
I will tomorrow after sleeping on it.
What is a "Spooler" service?Quote:
Originally Posted by confus-ed
It spools the file to the printer. The printer cannot cope with the entire file at once (mostly) so it feeds the file in a stream to the printer. This is what the spooler service does, kind of like a spool of tape being fed past a tape head.