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When I plug in the USB Mass Storage Drive into my USB port it finds the hardware and installs drivers for it but will not detect it in MY Computer. Also when I go to Device Manager and check the properties it shows that there is a Code 10 Error. I can't mess with the resources and was wondering if there was a patch out there for this. If anyone knows the answer to this I'd appreciate your help.
Welcome to Windrivers littlebitch100.https://forums.windrivers.com/images.../2006/04/1.gifQuote:
Originally Posted by littlebitch100
...no comment on that.https://forums.windrivers.com/images.../2005/03/1.gif
Anyway, give us an idea on what hardware you have :PC make and brand of USB storage device.
External HDD or what.
XP sp1 should be installed for any USB 2.0 devices.
Is this what it is.
Once everything is up to speed, once you install the USB drive it is as you have seen installed automatically.
If it is an extenal drive and has never been initialized, you will need to do that in the Disk Management MMC, and then set it up with a drive letter.
So what in fact are we dealing with here and do you have USB 2.0 and XP service pack 1 installed?
Sounds like you have a problem with the USB controller and hub.. Is it showing up in device manager? What windows are we talking here?
Is the machine a brand name like compaq or hp? If so which exact model please?
Try:
- updating your motherboard chipset drivers
- update your BIOS
If the first one works, no need to try the second.
I have a Compac Presario X1000 series laptop which too cannot recognize my IOmega 80 GB External USB/Firewire HDD. The device driver fails with Error 10. Any idea how this can be fixed?Quote:
Originally Posted by NooNoo
What's your OS?
In addition to my previous suggestions, you can try installing Windows updates.
Microsoft's pages often hit it on the mark, but sometimes are significantly off. They simply say to get the latest service pack.
Here's a USB site:
http://www.usbman.com/Guides/Error%2...0Explained.htm
This error can also, apparently, be caused by plugging a a USB2 device into a USB 1.2 port.
Marketing has destroyed much of the faith in USB2 because they are hyping USB2.0 full-speed and USB2.0 hi-speed. One is actually USB1.2 as wrapped in the USB2.0 specification which, like a rose by any other color, is still slow USB1.2.
Forget about backward-compatible. Supposed-to-be doesn't seem to pan out.
(Also, USB2.0 at the alleged 480Mbps is much slower than Firewire at 400Mbps.) The USB specification and implementation is a mess. It usually works, and it sure beats the "dark ages" of floppy disks and serial cables!
Make certain you're plugged into a USB2.0 port with USB2.0 devices. A USB1.2 keyboard with a builtin hub will only dish out USB1.2, even if you plug the keyboard into a USB 2.0 port.
Also, only adapter-powered hubs will dish out USB2.0 power.
Hey Jeff,Quote:
Originally Posted by JeffO93
First off, thanks for your reply.
The things I've done are:
1. Got the latest updates from Compaq (including BIOS) for my X1000.
2. Uptodate on my Windows updates. (I Have XP Pro with SP1)
3. Even tried some software I found on the iOmega website!
No avail yet ... still get Error 10. BTW, the site you pointed to says
"The information in this article applies to:
* Microsoft Windows 95
* Microsoft Windows 98
* Microsoft Windows 2000 Advanced Server
* Microsoft Windows 2000 Data Center Server
* Microsoft Windows 2000 Professional
* Microsoft Windows 2000 Server"
This still valid for XP Pro?
Yes I know USB Spec and Implementations are a mess, I contrubuted to it in the early stages of my career ;-)
Are there any other leads I can work on?
Thanks,
Swami
It sounds like you've done everything right, and this problem falls through the problem-solving cracks.
But there is something else to try:
In Device Manager, delete everything under "Universal Serial Bus Controllers" and then power off your computer. Then power up again.
Since Windows likes to help you by reinstalling, this might be a real trick to get shut down before XP "helps" you. Not sure the power-down will help, but cold boots sometimes are the ticket.
When you reboot, make sure it all plugged-n-played correctly and try your device again.
I wonder if something got unregistered?
If you kill the Device Manager instances and then reinstall the hubs, then hopefully, if any registry keys are damaged, they will get repaired when they PnP.
Code 10 means no resources available ... maybe everyone so far is coming at this from the wrong angle ? & its our old friend acpi at work ..Quote:
It sounds like you've done everything right, and this problem falls through the problem-solving cracks.
If you open device manager & click 'view by resources' it gives you a list of IRQs & used memory ranges - what's showing there for usb & also particularly, what's using the same resources ?
You could be doing everything right to fix it, but if its some other errant driver or a sharing issue (that's what acpi does among other things) .. then we'll go around & around .
Hello,Quote:
Originally Posted by confus-ed
I think I have the same kind of problem except that my external harddrive was working properly till yesterday. But now, it does not appear any more in My computer, either in Computer Management / Computer storage. In the unplug harware menu, I get a "Code 10 etc...".
I really don't know what to do. Thanks to everybody who could help !
So welcome to windrivers liolebo.
Lots of stuff is suggested already in this thread , what have you tried ? Or do you need talking through all the options ?
This is just a suggestion, but could it be possible that legacy usb support is enabled in the bios? If so disable it. Or if it's alreay disabled, then try enabling it. I had a similar problem when I built my current pc a few weeks back. I couldn't get teh keyboard/mouse to work for the life of me until I discovered that option.
Also, perhaps try unplugging it>reboot pc>once xp finishes loading plug in ext hdd to a different port while in current XP session>let XP "re-find" the drivers>check system properties and establish no errors or disabled items>reboot one more time just for the heck of it>then check it again.
What is legacy USB support? What does enabling/disabling it achieve? And why is it in the BIOS settings?Quote:
Originally Posted by WebHead
It's in the bios so that you can run a usb keyboard and access the bios, so that you can use a usb mouse when doing a dos setup.... and even so that you can boot from a usb device.
legacy means "older technology"
A floppy drive is legacy technology for example.
[FONT=Impact] ok i need some help i'm getting a code 10 i uninstalled it then rebooted and it still didn't work, i don't know if my USB Ports are fried or what, but is there anything i can do to where it will work for me
sk1tz0 Welcome to Windrivers
Need a bit more info from you
What motherboard?
What Windows?
What device?
Is it the onboard usb or a card?
I have similar but different.....I have
older asus p2bf w/pIII600
576 ram
SB live value
usb 1.0 w4xhub, ati remote wonder and HP printer
Ati all in wonder 7500 64meg
SCSI 2940 UW w/2x 18gb cheetahs, tosh cd-rom, zip 100
IDE maxtor 13, 12, IBM deathstar 40, Yamaha 20x writer
USB 2.0 ALI 2xport pci W/maxtor 120
The Max 120 powers up autoplays, window opens and I can access the drive.... Then it just stops accessing totally and dissappears from "My Computer". Power it off / on then works again....then it stops again....it can run fine for 20 sec or serveral hours. Sometimes it will "bing-gong" then re-init all by it's self, "bing-bong" again. I had a plex writer 712a in a 2.0 case and the drive functioned fine as far as the interface until the drive stopped reading DVD's, but continued to read CD's fine...
Welcome to WD forums Youssef so that says to me usb drivers &/or irq isuues.Quote:
Originally Posted by Youssef
You've got 'extra complicated' in your setup as you've got scsi busses & an internal zip ? This might be hard to fix - if at all ;) (internal zip drives are a PITA!)
We need details of the motherboard please to advise specifically..
Quote:
Originally Posted by confus-ed
Well the MB is Asus p2bf with latest avail bios, I also have availo a beta bios... this bios is VERY old, the MB won't even take over a 40gb drive that is why the USB 2.0 for the max 120gb. I could remove the internal zip if you think it would help, It is scsi.
Ooops sorry indeed you specified motherboard, but you managed to answer my supplementary anyway :thumbs: - latest bios gives us best shot !Quote:
Originally Posted by Youssef
However the rest of your answer makes me ask why you aren't using an additional pci ide controller card to do things ?
As to your zip drive, which is apparently scsi (IDE ones are the worst due to dma issues) - own controller or plugged to your 2940 ?
Zip is running on 2940. The reason I did not go pci controller is because I put on in and it would not boot because it had to init first....surorise ...the scsi has to init first as one cheetah is C drive. when pci ide was in higher slot it would not go past post summary screen. what else can I tell you? All other usb 1.0 devices work perfect.Quote:
Originally Posted by confus-ed
That God damned asus site is down for maintenance every weekend ! :( ! .. I wanted to check what usb ports & controllers this board uses ..
Can you just clarify for me what usb ports this board has ? I'm confus-ed by the use of your word 'hub' ! Are you saying this board has one usb 1.0 port or 4 ? & two usb 2 ports or 2 added in ?
& are you also saying it doesn't work right via either of these lots of usb ports ?Quote:
..usb 1.0 w4xhub ..USB 2.0 ALI 2xport pci W/maxtor 120 ..All other usb 1.0 devices work perfect ..
Quote:
Originally Posted by confus-ed
No No....my MB has two ports standard 1.0 port and one port is connected to a 4 port hub, the other is empty. I have an additional 2 port USB 2.0 pci card.... The ports on the MB work perfect.
As follows::
MB : 2 ports (1.0)
port 1 to hub :4 ports (1.0)
ati remote wonder and HP printer.
port 2 empty.
PCI USB 2.0 card : 2 ports
port 1 to Speed metal external HD case (2.0).
port 2 to external Plex DVD writer 712a.
This unit is not mine but has been plugged in from time to time and has work on those 2 or 3 occasions.
I think you probably need to free up some IRQ's to try & simplify matters here, just to confirm for me first .. look in device manager & confirm how many 'host controllers' show up & also a note of whats sharing with what IRQ wise please (in device manager click your computer name & then view, resources by connection)
What devices can we likely free up in bios ? Do you use your parallel or serial comm ports ? They are usually redundant & give three free IRQs back to simplyfy any sharing arrangements, do you even need your usb 1.0 ports on ? I think if you can use your spare port in your card for your hub & just turn the onboard ones off completely ?