System crash when playing 3D games

When I play 3d games action games, like Half-life mods and Call of Duty my computer crashes and I hear high pitched noise from my speakers. This happens usually after a few minutes of playing. I have done a little research, but haven't found an answer yet, but in Creative's forums people claims it to be a driver problem. I have tried creative patches, VIA 4in1 and PCI latency patches but none of them worked. Also any driver(VGA) updates and bios updates didn't have any effects on. I'm not sure about this, but when I enabled CMSS 3D in Creative Media Source, my problems started or at least at that time they started to come and I didn't have any kinds of problem for two months. And when I disable it, it turns on automatically when I start to play.

Some information about my computer:
Mobo: Asus A7V8X-X VIA KT400/333 Chipset
Processor: Amd Athlon XP 2200+ 1,8 GHz, 3D Now
Sound Card: Creative Sound Blaster Audigy 2
Graphic Driver: Asus V9560 GeForce FX 5600
Hard Drive: Maxtor Diamond 80 GB
DirectX version: DirectX 9.0b (4.09.0000.0902)
Operating System: Microsoft Windows Home Edition (Service Pack 1)
Memory: 512 MB DDR 333MHz

Welcome to windrivers !

Quote:

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when I enabled CMSS 3D in Creative Media Source, my problems started or at least at that time they started to come and I didn't have any kinds of problem for two months.

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Tried uninstalling all the bloatware & just leave the drivers ? I'm none too impressed with the 'extras' ;)

No it didn't work. Still crashing.

Quote:

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Originally Posted by Dahmiren

No it didn't work. Still crashing.

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No offence or anything but you are sure of all the running services in task manager ? Sometimes just uninstalling the components isn't enough, the fact that it changed when you started using a bloatware feature is what guides me..

Well.. What else should I do after I uninstalled everything and only installed drivers?
Also what do you mean if I'm sure services running in my Taskbar? Do you mean that I have some applications running, which might be doing this crashing?

Creative Via and Nvidia hmmmm. Not often a good combination. If it was me I would try a different sound card and remove all the creative drivers completely

This is xp home ! Oooo ! its hard now - no services tab I was gonna say Open task manager, click services ... I particularly want you to look here for devldr32 or devldr16, ctsvccda & know generally what every process is, he said so very hopefully ...

I think you can run services.msc from run in home to get the services showing ;)

Thinking about it you aren't gonna know what any of them are probably but I'm sure there's more for an audigy that load, one more, I'd know if I saw ... http://www.msterious.com/headscratch.gif

Yeah, but there's now but: I don't have any money now and I hope to find a good solution for this. I read something about this problem in Creative's forum's and they said that it is the WDM drivers that are not good. No problems in WIN 98, but problems in XP(WDM Drivers), so I think it is the drivers. Could a reinstalling the Windows XP and/or formatting the hard drive work?

Well I found these from services.msc that seem to maybe have something to do with Creative..
Creative services for CDROM access
WMDM PMSP Services (something to do with WDM drivers?)

I have got the same problem: http://dmzweb4.europe.creative.com/u..._bios_dell.htm

but well what can I say, I don't have Dell computer...

well if Dell corrected with a bios flash.... Asus bios for your quoted board

Well I have the newest BIOS from ASUS' site. Do I have to do something with the BIOS? I'm not very familiar with the BIOS stuff so can you give me a hint what to do there..

you are sure the onboard sound is off? Check in the bios for ac97, onboard sound, midi and joysticks. Disable em all.

I disabled all the onboard stuff, but still game crashes and squeling comes from speakers.

Longshot, but what type of PWS do you have?

Quote:

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Originally Posted by Dahmiren

Well I have the newest BIOS from ASUS' site. Do I have to do something with the BIOS? I'm not very familiar with the BIOS stuff so can you give me a hint what to do there..

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Right (he says suddenly understanding) ... well it doesn't do much good until you apply it !

How to Manage and Update your Motherboard's BIOS - @asus

You'll see there that there are two 'ways' of doing it ... online or more traditionally with a download and a 'flash writing' utility ... confirm you've done one or the other please & your motherboard now has its latest bios :)

Be aware that 'mis-flashing' might damage your motherboard ... if you aren't sure ASK !

Yeah I have a program that downloads the BIOS and then updates it's automatically. Or at least is says that my BIOS version is the 1008, which is the latest.

What did you do about your 'suspect' services ? ... I'm still of the opinion we might have more than we 'need' ...

Go get yourself HijackThis (its really a tool for removing malware-viruses,trojans & worms) ... but its pretty hard to get a list of running services out of xp Home, but this'll give you a log that you can cut & paste here, which'll hopefully tell us what I want to see :) (& we get the 'bonus' of being able to say we don't have any 'net nasties' to blame for all this.. ;))

Or how about [URL=http://www.aida32.hu/aida-download.php?bit=32]Aida32? It works quite well for me. The services are under the Operating Systems branch.

I will second Poseidon's question about the PWS. I was having problems playing any games a while back. The computer ran fine until I tried to run a 3D game, then it would crash or reboot. I got a new PWS and the problem went away.

I have 350W silent PWS.

Another longshot, but happened to me twice - check your video card and motherboard for leaking or blown capacitors (the little tube lookin things). I had a vid card that worked fine until you ran 3d. Took it out and noticed the capacitors were leaking ooze and probably couldn't handle the extra juice they use for 3d.

And here is the logfile of HijackThis..

Logfile of HijackThis v1.97.7
Scan saved at 20:25:25, on 2.2.2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe
C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\ASUS\SmartDoctor\SmartDoctor.exe
C:\Program Files\Trend Micro\PC-cillin 2002\WebTrap.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
C:\Program Files\DC++\DCPlusPlus.exe
C:\Program Files\mIRC\mirc.exe
C:\Program Files\NetLimiter\NetLimiter.exe
C:\Downloads\Drivers and Tools\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Linkit
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [CTStartup] "C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE" /run
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\System32\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe"
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NetLimiter] C:\Program Files\NetLimiter\NetLimiter.exe /s
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MMTrayLSI] MMTrayLSI.exe
O4 - HKLM\..\Run: [MMTray2K] MMTray2k.exe
O4 - HKLM\..\Run: [MMTray] MMTray.exe
O4 - HKLM\..\Run: [LiveNote] livenote.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [anvshell] anvshell.exe
O4 - HKLM\..\Run: [CTRegRun] C:\WINDOWS\CTRegRun.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ASUS SmartDoctor] C:\Program Files\ASUS\SmartDoctor\\SmartDoctor.exe /start
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: GetRight - Tray Icon.lnk = C:\Program Files\GetRight\getright.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...865.2406944444
O16 - DPF: {A16E6189-A1DD-4696-9806-0324C145D794} - http://www.jraun.com/activex/src/KeyActivex.ocx
O16 - DPF: {CFCB7308-782F-11D4-BE27-000102598CE4} (NPX Control) - http://kr.pristontale.com/nprotect/nprotect/npx.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab

In my experience, it's quite tricky tracking down a crash in 3D games because they are the most brutal to a system. Here are some things I've read or experienced:

1. Historically, NVIDIA, VIA and CREATIVE don't play nice...make sure you have the latest drivers.

2. Power supply can be a sneaky. Even though you may have a highly rated PS unit, as far as watts, it may not be able to handle the load you're putting on it or it's on it's way to PS heaven.

3. Memory (RAM) can be an evil. I had bad stick of RAM, but it would only crash in Dark Age of Camelot. I swore it was the game, but it turned out it was actually RAM. I used memtest86 to isolate the bad RAM. www.memtest86.com

Good luck and let us know how you favor.

Specifically for sound.

Cthelper -CTHELPER is a background task that is a plug-in manager for Creative drivers. It first appeared with Creative’s SoundBlaster Live and Audigy soundcards - turn the service off.

MsPMSPSv -Microsoft’s WMDM PMSP Service, aka Windows Media Device Manager Pre-Message Security Protocol Service -highly unlikely you want it turn it off.

Infact help yourself to a big list of startup proggies http://www.answersthatwork.com/Taskl...s/tasklist.htm

O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r -kicks offf the sb updater stays resident - not needed.


You have a lot of what I'd call 'crap' :D installed ... a lot - none of that is helping either ;)

Its late ... I missed some stuff ... I'll fix it tomorrow :)

Have you tried moving the Creative card to another PCI slot?

A more drastic approach would be to remove all ISA/PCI cards except for video and sound and see what happens.

There's always "format c: /s" :devil:

I have tried moving the sound card to another PCI slot, but it didn't help either.
I think that I'm going to format my hard drive. :sad:

Quote:

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Originally Posted by Dahmiren

I have tried moving the sound card to another PCI slot, but it didn't help either.
I think that I'm going to format my hard drive. :sad:

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Right then I shan't continue with your log then ... you do have lots of 'stuff' installed that won't be helping ... a nice clean shinny install is always good, though this time I suggest you hold off ever installing any of the creative 'bloatware' at all ;)
If you manage that sucessfully I think everything should be 'funky' :)

Just read through this thread and one thing that "could" cause this is an overheating processor on the motherboard or video card. Once you start the game you're sure working them both harder than normal, a few minutes with poor heat control and crash! OK so it's a long shot, but a few minutes checking is better than a few hours reloading to no avail if it is the cause.

Anyway, report back if you do get a result. It would be good to know if you fix it and how.

I had a similar problem with a Creative sound card under WindowsXp
i tried the latest drivers with no luck then i uninstalled and reinstalled the sound card useing the Windows provided driver and the problem went away Good Luck!

Do not use the updated driver for Creative sound on windows update.

Quote:

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Originally Posted by Thorns

I had a similar problem with a Creative sound card under WindowsXp
i tried the latest drivers with no luck then i uninstalled and reinstalled the sound card useing the Windows provided driver and the problem went away Good Luck!

Do not use the updated driver for Creative sound on windows update.

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What is this Windows provided driver? The one that comes with the Creative CD or..?

start - run - msconfig - START UP tab - uncheck nwiz.exe and rundll32.exe. Apply - OK, yes to reboot. Try it now.

Quote:

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Originally Posted by Dahmiren

When I play 3d games action games, like Half-life mods and Call of Duty my computer crashes and I hear high pitched noise from my speakers. This happens usually after a few minutes of playing. I have done a little research, but haven't found an answer yet, but in Creative's forums people claims it to be a driver problem. I have tried creative patches, VIA 4in1 and PCI latency patches but none of them worked. Also any driver(VGA) updates and bios updates didn't have any effects on. I'm not sure about this, but when I enabled CMSS 3D in Creative Media Source, my problems started or at least at that time they started to come and I didn't have any kinds of problem for two months. And when I disable it, it turns on automatically when I start to play.

Some information about my computer:
Mobo: Asus A7V8X-X VIA KT400/333 Chipset
Processor: Amd Athlon XP 2200+ 1,8 GHz, 3D Now
Sound Card: Creative Sound Blaster Audigy 2
Graphic Driver: Asus V9560 GeForce FX 5600
Hard Drive: Maxtor Diamond 80 GB
DirectX version: DirectX 9.0b (4.09.0000.0902)
Operating System: Microsoft Windows Home Edition (Service Pack 1)
Memory: 512 MB DDR 333MHz

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I had a friend who had the same problem. It was a combo of a melted card and bad powersupply.

If you got an extra comp, stick the graphics into it and try to play a game. Or, ask a friend. Could isolate the problem.

also get the updates for the games