Win98se Shut-Down Problem

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February 6th, 2004, 03:40 AM
Orangeman

Win98se Shut-Down Problem

Hey Gang,

I have a problem restarting Win98Se. Whenever I restart, the machine tries to do it but doesn't quite get there. It seems to hang on the very last step. I have to manually restart. When I do, no errors are found and it doesn't go into scandisk like it would after a bad shut down.

I've gone into the Win98 Help file and consulted Bootlog.txt and think I've located the problem. Three drivers fail to load. Here is the explanation from bootlog.txt:

LoadFail = pnpdrvr.drv Failure code is 0002

[0017CC7C] LoadFailed = ndis2sup.vxd

[0017CDE6] INITCOMPLETEFAILED = SDVXD

The question is, how do I fix it? I've used System File Checker and replaced ndis2sup.vxd and that didn't work. I couldn't find the other two.

Thanks,
Orangeman :confused:
February 6th, 2004, 06:32 AM
confus-ed

Here's your 'errors' explained

I don't think any of those is 'critical' ... go uncheck all those things that are no doubt on your startup list 'knowing you' :D, with msconfig & work from there ;)
February 6th, 2004, 09:51 AM
gazzak

Try this too!
February 6th, 2004, 06:01 PM
Orangeman

Thanks Guys,

When I reloaded Win98Se, I get a blue screen error message saying that two device driver files, Utelsm.vxd and Tela-Lit.vxd could not be found. It recommended that I run setup again and told me to press any key to continue.

I ran setup again and the same error came up.

Any ideas?

Thanks,
Orangeman
February 6th, 2004, 08:36 PM
DocPC

Take the modem out while you reload......

Stupid Telepath.
February 6th, 2004, 09:00 PM
Orangeman

Hi Doc,

Its not a telepath, its an Aztech MDP 7800-U. Do you still want me to remove the modem?

Thanks,
Orangeman
February 6th, 2004, 10:04 PM
Orangeman

Well, I ran the updates that Garak suggested (shut down patch & >32gb disk support). Now I get a blue-screen during Windows setup saying:

"Invalid VXD Dynamic Link card from vpsysmgr (01)+00000008 + device 352B, service 4. Your Windows Configuration is invalid. Press Y to continue. or C to Cancel. If you continue your system could become unstable. Please run setup again."

The problem is that I have run setup again, repeatedly.

Does anyone have any ideas?

Thanks,

Orangeman
February 6th, 2004, 10:06 PM
TripleRLtd

Quote:

Originally Posted by Orangeman

Hi Doc,

Its not a telepath, its an Aztech MDP 7800-U. Do you still want me to remove the modem?

Thanks,
Orangeman

Yes punkinhead. Listen to people who know what they are talking about. You must have learned that, at least, from WinDrivershttps://forums.windrivers.com/images.../2006/04/1.gif. But geesh, what the heck happened this time???
PS
For what it's worth, reloading 98 takes preparation. In other words, you don't just do it like you're reloading AOL. There are five years worth of updates involved as well as drivers. There is a certain procedure. Why didn't you ask before you endeavored to go about this???
February 6th, 2004, 10:17 PM
Orangeman

Quote:

Originally Posted by TripleRLtd

Yes punkinhead. Listen to people who know what they are talking about. You must have learned that, at least, from WinDrivershttps://forums.windrivers.com/images.../2006/04/1.gif. But geesh, what the heck happened this time???
PS
................Why didn't you ask before you endeavored to go about this???

Aren't you the same guy who told me to pull my stuck CDROM tray out by the front? And if I did I would have broken the tray? and the right way to do it was to unscrew it from the four corners ??? (which I discovered myself) :D:D:D

Anyway, back to the problem at hand. I'm perfectly capable to loading the Windows operating system. I've reloaded Windows many times before over the years but this time something is not working.I don't know what happened this time. It appears I have a stuck or corrupted driver in the Windows Configuation file that won't come out. :sad:
February 6th, 2004, 10:29 PM
TripleRLtd

Quote:

Originally Posted by Orangeman

Aren't you the same guy who told me to pull my stuck CDROM tray out by the front? And if I did I would have broken the tray? and the right way to do it was to unscrew it from the four corners ??? (which I discovered myself) :D:D:D

Anyway, back to the problem at hand. I'm perfectly capable to loading the Windows operating system. I've reloaded Windows many times before over the years but this time something is not working.I don't know what happened this time. It appears I have a stuck or corrupted driver in the Windows Configuation file that won't come out. :sad:

Not fair! Yeah, I am the guy who said that. Why? Because I didn't know the CD ITSELF was caught up between the drawer and the frame. (How did you manage that by the way?). To me it sounded like you just didn't know how do "manually" pull out the drawer without power in an emergency situation. Can you blame me???? Anyway, you did good with that one: sometimes, you just have to be there...especially when trying to help you.https://forums.windrivers.com/images.../2005/03/1.gif
Being perfectly capable of reloading 98 as many times as you have is NOT exactly a sign of competence, BTW!!!!!https://forums.windrivers.com/images.../2005/03/1.gif
Now, do you want help? Do you want to learn? Or do you want to fight?????
February 6th, 2004, 11:24 PM
MobilePCPhysician

Quote:

Originally Posted by Orangeman

Aren't you the same guy who told me to pull my stuck CDROM tray out by the front? And if I did I would have broken the tray? and the right way to do it was to unscrew it from the four corners ??? (which I discovered myself) :D:D:D

Anyway, back to the problem at hand. I'm perfectly capable to loading the Windows operating system. I've reloaded Windows many times before over the years but this time something is not working.I don't know what happened this time. It appears I have a stuck or corrupted driver in the Windows Configuation file that won't come out. :sad:

You go Orange. Triple L (loser) contributes very little to these forums in the way of help. Oh, sure he has a very intelligent opinion on taxes, or something in the lounge, but just ignore him otherwise. He either welcomes you to Windrivers, like the old man at Wal-Mart, or he plays off someone else's post, like he's helping. And he is concerned with the magical? post number.

Yes punkinhead. Listen to people who know what they are talking about. You must have learned that, at least, from WinDrivershttps://forums.windrivers.com/images.../2006/04/1.gif. But geesh, what the heck happened this time???
PS
For what it's worth, reloading 98 takes preparation. In other words, you don't just do it like you're reloading AOL. There are five years worth of updates involved as well as drivers. There is a certain procedure. Why didn't you ask before you endeavored to go about this???

How that post helped you, I don't know. But maybe you could try starting Windows in safe mode. If that works, run msconfig, uncheck the "load startup group items", click apply, do not restart. Click on Start, Run, type regedit, click on edit, click on Find, type the name of the .vxd file and click on find. Delete any instance of it. Press F3 to find next. When finished with that .vxd, Start at the top of the chain and enter the next .vxd file and repeat. Reboot. Post your results or pm me.https://forums.windrivers.com/images.../2007/09/1.gif
February 6th, 2004, 11:34 PM
TripleRLtd

Quote:

Originally Posted by MobilePCPhysician

You go Orange. Triple L (loser) contributes very little to these forums in the way of help. Oh, sure he has a very intelligent opinion on taxes, or something in the lounge, but just ignore him otherwise. He either welcomes you to Windrivers, like the old man at Wal-Mart, or he plays off someone else's post, like he's helping. And he is concerned with the magical? post number.

Post your results or pm me.https://forums.windrivers.com/images.../2007/09/1.gif

Yeah mpcp, all I care about is post count. I don't know anything about PC's, hardware, software...or anything. https://forums.windrivers.com/images.../2005/03/1.gif
PS
Don't PM him punkinhead, and definitely don't give him your address...because he will ask for it: he may just show up at your house and beat you up.....https://forums.windrivers.com/images.../2005/03/1.gif https://forums.windrivers.com/images.../2005/03/1.gif
February 7th, 2004, 01:39 AM
Orangeman

Quote:

Originally Posted by TripleRLtd

Yeah mpcp, all I care about is post count. I don't know anything about PC's, hardware, software...or anything. https://forums.windrivers.com/images.../2005/03/1.gif
PS
Don't PM him punkinhead, and definitely don't give him your address...because he will ask for it: he may just show up at your house and beat you up.....https://forums.windrivers.com/images.../2005/03/1.gif https://forums.windrivers.com/images.../2005/03/1.gif

Hey Trip,

I think the point we're trying to make is that it doesn't help to be sarcastic when trying to help someone. However I'm not exactly a newbie to this forum and I suppose I have to accept a certain amount of ribbing, cajoling, etc/ If that is the price I have to pay to get help....And Trip, I don't think that last remark about him coming over to my house and beating me up, was exactly called for, do you? ;)

That said, let me continue to the problem at hand.

I uninstalled the modem, no dice. I have haven't tried PC Physicians' solution but I will Yet. But I will.

However I did discover that I DO have a file called Vpsysmgr. Its located in C:\Windows\System32. What should I do with it?

Also noticed, I just loaded a video camera. Its not showing up in my device manager and its not showing up in safe mode, but I did install it because it works.
February 7th, 2004, 01:50 AM
MobilePCPhysician

Quote:

Originally Posted by Orangeman

Hey Trip,

I think the point we're trying to make is that it doesn't help to be sarcastic when trying to help someone. However I'm not exactly a newbie to this forum and I suppose I have to accept a certain amount of ribbing, cajoling, etc/ If that is the price I have to pay to get help....And Trip, I don't think that last remark about him coming over to my house and beating me up, was exactly called for, do you? ;)

That said, let me continue to the problem at hand.

I uninstalled the modem, no dice. I have haven't tried PC Physicians' solution but I will Yet. But I will.

However I did discover that I DO have a file called Vpsysmgr. Its located in C:\Windows\System32. What should I do with it?

Also noticed, I just loaded a video camera. Its not showing up in my device manager and its not showing up in safe mode, but I did install it because it works.

STOP!!!! Is this system running? Are you able to use it? How are you installing software but you get errors on a re-install?

could we please get an update on what issues you currently have on this machine??
February 7th, 2004, 03:40 AM
Orangeman

Quote:

Originally Posted by MobilePCPhysician

STOP!!!! Is this system running? Are you able to use it? How are you installing software but you get errors on a re-install?

could we please get an update on what issues you currently have on this machine??

Sure, MPCP:

Basically everything seems to be running fine. Two issues still plague me. First computer won't restart by itself. It seems to want to restart but it won't close down completely.

Second, when I manually restart, I get the above error.

I've just discovered a few new things. When I click Standby, The computer shuts down. Second, I just tried to reinstall a joystick. When I tried, I got an error saying "You already have the Maximum number of controllers installed. To install this controller, you must remove a previously installed controller device"

Third, under Sound, Video & Game controlers I have listed

Creative Soundblaster PCI 128
Wave Device for Voice Modem

I should have a Legacy driver installed too and I should have a Creative Gameport Joystick as well under that heading.

Hope this helps,

Orangeman
February 7th, 2004, 04:53 AM
confus-ed

When the 'children' have finnished 'fratching'

Orange you are supposed to go here & get or read win98hcl.txt to see whether your hardware is compatible ... for future reference;) - anything not on the list wants removing while you set up everything else (its not 'exhaustive' but shows what 'ought' to be ok).

Turning now to your errant items ...

Wave Device for Voice modem is the part for a speakerphone modem ... its not unusual for this to be 'orphaned' .. you probably have a working driver for the modem, but not all its features - most likely this is 'good'? as a modem but you have this 'strange' bit left, it won't harm ... confirm for me the modem works ! ;)

Creative Soundblaster PCI 128 - I pressume thats what you have but it shouldn't show as just that in sound, video & games controllers, there should also be a game port or midi port showing up ... as you suspect :)... (in fact I think in 98 there maybe ought to be another 'bit too?)

Have we now been to windows update? if not do !
February 7th, 2004, 06:16 AM
Orangeman

Thanks Confused,

Going to Windows Update did take care of the error message. Now I just have the original shut down problem to deal with. BTW, there Was a shut-down download on Win update. But it did no good.

I'm going to go into the machine tomorrow. Maybe I jostled something inside.

Right now I'm going to get some sleep.

Good Night....

Orangeman :thumbs:
February 7th, 2004, 08:30 AM
confus-ed

I think your 'not restart' issue is probably either chipset tied, you won't get that from windows update, or acpi tied - its fairly easy in win 9x to switch, unlike xp ...

So get any chipset patches &/or that failing to get it tell me what m/b & I shall 'speculate' (its notorioiusly difficult to say for sure) whether acpi is best on or off , this'll probably reveal any apm issues as well .. when you wake up! :D
February 7th, 2004, 10:37 AM
Orangeman

Hi Confused,

Here are the mobo specs.

http://www.msicomputer.com/product/d...l=KM2M_Combo-L

Also,

Should ASPI be turned on or off? So far power management is turn off.

Also, it boots fine from Safe Mode...

Thanks,
Orangeman
February 7th, 2004, 11:20 AM
confus-ed

Quote:

Originally Posted by Orangeman

Should ASPI be turned on or off? So far power management is turn off.

Aspi is a translation layer for cd writing. :p

ACPI (Advanced Configuration and Power Interface) should be ON (probably! :D )
APM wants to be off (that's advanced power management)

Got the chipset drivers applied?
February 7th, 2004, 05:40 PM
Orangeman

Quote:

Originally Posted by confus-ed

Aspi is a translation layer for cd writing. :p

ACPI (Advanced Configuration and Power Interface) should be ON (probably! :D )
APM wants to be off (that's advanced power management)

Got the chipset drivers applied?

Yes I do.

Here is the link to the mobo manual:

http://www.msi.com.tw/program/suppor...ID=411&kind=1#

Here are links I loaded. They are the pages from the manual regarding Power Management:

http://www.members.aol.com/jpb701/manual1/

http://www.members.aol.com/jpb701/manual2/

http://www.members.aol.com/jpb701/manual3/

http://www.members.aol.com/jpb701/manual4/
February 8th, 2004, 03:45 AM
confus-ed

Right so I'm confus-ed again ! :D

Errr what won't it do now ?

Just shutdown ? OR no restart &/or shutdown (same in safe & 'normal' ?), & what does it make of either hibernate or sleep ? (By the looks the machine can't do 'power on from keyboard' {I don't think it has the circuitry-'cheapo' boards often don't} so as far as sleep/hibernate goes you'll have to use 's1' as the sleep state, for now anyway use it - you can try 's3' but I think it'll 'get stuck'...)

APM settings in bios want to be 'user defined' with each item not allowed in standby etc. or OFF ;)

& do we have the latest greatest bios for this board ?

(I want to exhaust ALL possibilities before we start messing about turning acpi on/off ... I think this ought to work with it on - but like I said ;)..)
February 8th, 2004, 05:13 AM
Orangeman

Hi Confused,

Here are the answers to you questions:

Errr what won't it do now ?

Just shutdown ? It won't restart. It will shut down; also It WILL restart in SAFE MODE>

OR no restart &/or shutdown (same in safe & 'normal' ?), & what does it make of either hibernate or sleep ? When I click Standby, it appears to shut off, but instead if I move the mouse it comes back to life.

(By the looks the machine can't do 'power on from keyboard' {I don't think it has the circuitry-'cheapo' boards often don't} so as far as sleep/hibernate goes you'll have to use 's1' as the sleep state, for now anyway use it - you can try 's3' but I think it'll 'get stuck'...)

APM settings in bios want to be 'user defined' with each item not allowed in standby etc. or OFF It doesn't have ACPI settings, but it DOES have ICPI setting

Thanks for the help,

Orangeman
February 8th, 2004, 05:37 AM
confus-ed

Quote:

Just shutdown ? It won't restart. It will shut down; also It WILL restart in SAFE MODE>

OR no restart &/or shutdown (same in safe & 'normal' ?), & what does it make of either hibernate or sleep ? When I click Standby, it appears to shut off, but instead if I move the mouse it comes back to life.

Okay line one tells me its some program could be stopping it - try shuting stuff off in task manager & see if there's a difference

Line two sounds just 'normal' for a board that can't really do sleep & has s1 set in bios, some boards can't do it at all.
February 8th, 2004, 08:55 PM
Orangeman

HI Confused,

Well I shut down line one and still no joy. I went online and consulted the 'Windows Shutdown Troubleshooter.' Actually there are several troubleshooters. I'm surprised at how many troubleshooters there are.

Anyway, I went through their list of things. One thing said to 'disable escd updates' located in the System Files of Device Manager. -No Joy.

I then went back into Device Manager and went into Plug and Play Bios and disabled IRQ steering. Now it would restart, but only in Safe Mode. It wouldn't get back to Normal Mode.

I reinstated IRQ steering --- and lo 'n behold, JOY..

It restated.

Thanks again for all you help.

Orangeman ;) ;) :p
February 9th, 2004, 04:26 AM
confus-ed

Well given what you've told me about how you fixed it, I'm none the wiser ! :D - you seemed to have done 'nothing' ... however it fixed it so fair play ! :thumbs:
February 9th, 2004, 04:33 AM
Orangeman

Well guess what, I'm none the wiser either. What I told you in my earlier post was incorrect. It had nothing to do with disabling IRQ steering or escd updates in System Properties of Device Manager. I know because I just now tried backtracking the steps.

It had to do with a setting in my bios that said "allocate irq to vga monitor."

I remember switching this because I was getting some flicker in my monitor when I went online. Now I just reverse the setting in my bios and it restarted fine.

- And to solve the flicker problem I raised the refreshed rate.

Go figure. It must have been a setting in my video card. Also, I just upgraded the drivers in my agp card - an Nvidia GeForce Mx400 AGP2 card.

Thanks again,
Orangeman
February 9th, 2004, 05:00 AM
confus-ed

That explanation makes much more sense :thumbs:

In furtherance of the educate Orange campaign :D ... IRQ ALWAYS wants setting for VGA ;) preferably not shared ! - its one of those legacy things, but 99% of systems want it on, otherwise windows has a lot of trouble when it needs to do things like switching displays.
February 9th, 2004, 05:51 AM
Orangeman

Quote:

Originally Posted by confus-ed

That explanation makes much more sense :thumbs:

[COLOR=DarkOrange]In furtherance of the educate Orange campaign :D ... :thumbs: .

I like that, it makes sense too:D