Missing Multimedia Audio and SM Bus Controllers

I have an HP Pavillion 772n. Recently I had to get a new hard drive. I do not have the bundled software or the system recovery disk from HP. I installed Windows XP Pro on it. I now have two conflicts in the device manager. I am missing the Multimedia Audio Controller and the SM Bus Controller. Obviously I have no sound. I have been searching everywhere for the drivers. The chipset on my computer is Intel 845e. I believe that the motherboard is a Micro-Star MS-6579. The sound card is on board. Any help with this problem would be greatly appreciated.

Thanks,

Munky_Head

So welcome to windrivers Munky_Head :) .. the answer to your problem looks fairly straight forward - lack of chipset driver patch !

When windows got written it has native support for various 'stuff' (chipsets are the 'inards of your beastie' & refer to contoller chips & other technical 'whotnots' - these get added to/corrected by chipset patches) - Driver updates identified at HP - cuuningly what I thought would be there, isn't ! :D

So try this Intel page here - but now I went & got myself confus-ed with the conflicting info .. :rolleyes: - looking at MSIs site says its an nForce2 chipset See this link - I hate HP ! grrr :(

I think its an nforce chipset having looked a bit more & with your symptoms, so I'd try that first .. both patches should say whether they are 'appropriate' or not, but I do wish HP would sort out there site .. [shakes head 'muchly']

Thank you very much for the fast reply. I am desparately trying to get my sound back on. I downloaded the zip file at the MSI link you posted. When I extract all the files to a folder and try the setup.exe file, it brings up the standard installshield screen and says please wait while installshield prepares to install this program, and then nothing ever happens. I have tried downloading the file a few times and always get the same result. Any suggestions?

Oh you are welcome to any help I can give .. you got a fast reply as you caught me online ! ;)

I think the download then is probably ok, but maybe some version conflict has it confus-ed :rolleyes: - you can try the 'one size fits all one' over at Nvidia's download section Here (fill in the boxes - stupid .asp page so no direct link,{platform/ nforce drivers, unified drivers, pick your o/s & a note of what it might be for us too please !}) - that should be a more up-to-date version there than you'd have found at msi anyway ..

Having gone through all that I'm still not certain what chipset we/you have ! So bethinking himself he says go get yourself Belarc Advisor - Free Personal PC Audit (version 6.1) (& I'll put the words discover, chipset, & find, so I might be able to find that suggestion myself again with search on this site, should I forget what the hell its called again & spend 10 minutes re-finding it !) post what it reports {take out any s/w keys !} that'll diagnose your 'inards' I hope, so I know who's telling the truth about what chipset ! - btw did you try the intel driver ? (if its not right as I said- if you can get it to run it should say whether or not it was the 'right' one !).

Once the chipset identifies everything right, then the sound driver will either get found by windows or we can give it one, but there's no point just yet until we are more sure than I am about just what chipset ..

One of those 'if it was in front of me ones' - apologies if this all seems very hard work ! ;)

I downloaded the Belarc advisor, and here is what is listed under system model:

HP Pavilion 04 P8566A-ABA 772N 44000TG101ARGON

I am not sure if that is any help or not. I can tell you that I am running Windows XP Professional Service Pack 1, and this program verifies that my mother board is a Micro Star MS-6579. The rest of the information shown talks about processor speed, hard drive status and capacities and local drive information. If you need any of that info, please let me know. I have not downloaded anything from the Intel website, because I am not sure exactly what to download. HP.com says that my chipset is 845e, but gives no further information. From what I have seen on Intel.com, there is no plain 845e, but different variations. I did download the drivers you linked at Nvidea, but to no avail. The same thing is happening, the program does not execute. I am not sure what type of sound card is actually on the mother board. I can tell you that the computer originally had an Nvidea Geforce graphics card which I replaced with an ATI Radeon 9600XT, but that should have nothing to do with the sound. I have looked all over the chips and the motherboard for any other identification. The metal box that the speakers actually plug into from the back of the computer has the name Foxconn stamped on it. But I am assuming that is just a component. There is one more chip that has the following written on it:

Intel
FW82801DB
L2150060
SL66K
Intel '01
MALAY

But that means nothing to me. Again, I really appreciate your help on this matter, and let me know if I can get you any more information.

Thanks!

Munky_Head

ok the smbus controller is part of the intel inf utility available here

the sound driver is available here. you want the ADI188x sound I believe.

Quote:

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Originally Posted by NooNoo

ok the smbus controller is part of the intel inf utility available here

the sound driver is available here. you want the ADI188x sound I believe.

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Ah-ha ! The cavalry has responded to my request & come to sort out my confus-ed-ness caused by all this conflicting info - ta ! :) ..

Everything is fixed. Thank you both VERY much for the help. There is one more thing I am wondering if you guys can help me with. I have an HP One Touch Internet Keyboard. This is the keyboard that came with the machine, and it has all the programable buttons plus volume and mute. None of these buttons work. Do you know where I may be able to find the driver or software I need? I tried the update at HP.com under Pavillion 772n, but it did not work. Any help would be greatly appreciated. Again, thank you for your time!!!!!

Munky_Head

Quote:

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Originally Posted by NooNoo

ok the smbus controller is part of the intel inf utility available here

the sound driver is available here. you want the ADI188x sound I believe.

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Hi,

I am having a very similar problem, once again with HP Pavilion a450y. I followed this thread and got the INF utility from the Intel website.

However, I am still unable to get the Multimedia Audio Controller and the driver for Video Controller. The information from running the Belarc Advisor produces the following:
HP Pavilion 061 D7222M-ABA A450Y 03p1211RE101OXFOR00

Any ideas as to how I can search for the driver for my mother board audio controller?

Also, when I try to turn-off the computer, the Stand-By option is grayed out. Does anyone know what controls this option?

Thanks very much for your help. Kind regards,

Vijay

Quote:

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Originally Posted by Munky_Head

Everything is fixed. Thank you both VERY much for the help. There is one more thing I am wondering if you guys can help me with. I have an HP One Touch Internet Keyboard. This is the keyboard that came with the machine, and it has all the programable buttons plus volume and mute. None of these buttons work. Do you know where I may be able to find the driver or software I need? I tried the update at HP.com under Pavillion 772n, but it did not work. Any help would be greatly appreciated. Again, thank you for your time!!!!!

Munky_Head

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Sorry for the long wait Munky - I suggest you take this advice here selecting drivers, then try the patch again for the keyboard.

Quote:

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Originally Posted by vjsitaram

Hi,

I am having a very similar problem, once again with HP Pavilion a450y. I followed this thread and got the INF utility from the Intel website.

However, I am still unable to get the Multimedia Audio Controller and the driver for Video Controller. The information from running the Belarc Advisor produces the following:
HP Pavilion 061 D7222M-ABA A450Y 03p1211RE101OXFOR00

Any ideas as to how I can search for the driver for my mother board audio controller?

Also, when I try to turn-off the computer, the Stand-By option is grayed out. Does anyone know what controls this option?

Thanks very much for your help. Kind regards,

Vijay

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Welcome to Windrivers vjsitaram

the original driver for your sound is here

As for your standby greyed out, this is probably because XP thinks your computer cannot handle it. there are two bios updates here but they are for VERY different boards. Using the wrong one will result in a toasted pavilion. From the belarc advisor, does it give the motherboard model?

So before you get carried away & start flashing bios (especially as we aren't certain just what bios you need!) ..

Quote:

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Originally Posted by vjsitaram

Also, when I try to turn-off the computer, the Stand-By option is grayed out. Does anyone know what controls this option?

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Quote:

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Originally Posted by NooNoo

..this is probably because XP thinks your computer cannot handle it ..

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What controls this is both XP itself & settings in bios that XP unlike 9x can read & act upon (which is of course why Noo is suggesting a bios upgrade - as many times everything isn't just 'quite so') - you need to check the 'apm' (advanced power management) setting-wants to be off ..

Then we get to ACPI (Advanced Configuration and Power Interface) which does similar to apm but also IRQ allocation etc & is responsible for device 'sharing' - this setting is either on or off & generally for xp is should be on - BUT don't change it without asking as XP will 'break' as its responsible for an awful lot of 'way down deep stuff' - just tell us whether its on or off ..

The point of all this is that for everything to work 'spot on' you need a bios that carries the words 'designed for xp' & since these machines shipped originally with 98 SE on them (or thats what google has me believing) then you might not well find a completely compliant bios anyway & have to put up with 'no standby' ;)

Quote:

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Originally Posted by Munky_Head

Everything is fixed. Thank you both VERY much for the help. There is one more thing I am wondering if you guys can help me with. I have an HP One Touch Internet Keyboard. This is the keyboard that came with the machine, and it has all the programable buttons plus volume and mute. None of these buttons work. Do you know where I may be able to find the driver or software I need? I tried the update at HP.com under Pavillion 772n, but it did not work. Any help would be greatly appreciated. Again, thank you for your time!!!!!

Munky_Head

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Hi Munky_Head,

I'm having the exact same problem that you described. I followed the link to the MSI onboard sound page and tried to install the ADI188x drivers but they didn't work. Are these the drivers you used? If not could you tell me which did work for you. Thanks!

i have the same promblem as monkey but i have an emachine t3065, my borther was dling a bunch of stuff bf and it started to work again but he reinstalled xp and not the recovery disk if ne one can help me it will be much appreciated

Welcome to Windrivers pinkfloydrules

here is a great site for emachines information and drivers.

here are the drivers for your emachine

Alright...it's crazy that so many poeple are having this problem. I have the remnants of what used to be an HP Pavilion mx70. It's my grandparents computer and before I arrived they had some problems and...it looks to me like someone charged them to take out the old board and put it in a new box. The audio is built into the board and I did try the steps suggested to the other HP owner but when I got to the end of the install for the ADI 188x well it told me that "the drivers weren't found" and that I should reboot and try again..so I did...and got the same message. Any help?

Welcome to Windrivers searching

I think you should confirm that the motherboard in the machine is the original motherboard or not. this should tell you and its free.

Post what it finds under chipset, system, mainboard and bios please.

I suck at everything. I'm bald, short, fat, and haven't been layed in over a year now. Please Help me.

I tried the Sound driver you said from that website, as a matter of fact, i tried all the drivers from that website. I hate my lifehttps://forums.windrivers.com/images.../2005/03/1.gif.
I have an HP Pavilion 772n and thats all i know about it. If i have too, i wil download every driver on every website till i know which one works.

Please help me. I'm short, fat, bald, and worse yet, I havent been layed in over a year now. And that wasn't a pleasent site either.https://forums.windrivers.com/images.../2006/04/1.gif

K a little exagerated on the pitty side, but still. I have tried it all and i need help. please reply.
https://forums.windrivers.com/images.../2005/03/1.gifMountain Dew Will One Day Take The World Over. Twice.https://forums.windrivers.com/images.../2005/03/1.gif
https://forums.windrivers.com/images.../2005/02/1.gifhttps://forums.windrivers.com/images.../2005/02/1.gifhttps://forums.windrivers.com/images.../2005/02/1.gifhttps://forums.windrivers.com/images.../2005/02/1.gifhttps://forums.windrivers.com/images.../2005/02/1.gifhttps://forums.windrivers.com/images.../2005/02/1.gifhttps://forums.windrivers.com/images.../2005/02/1.gifhttps://forums.windrivers.com/images.../2005/02/1.gifhttps://forums.windrivers.com/images.../2005/02/1.gifhttps://forums.windrivers.com/images.../2005/02/1.gifhttps://forums.windrivers.com/images.../2005/02/1.gifhttps://forums.windrivers.com/images.../2005/02/1.gifhttps://forums.windrivers.com/images.../2005/02/1.gifhttps://forums.windrivers.com/images.../2005/02/1.gifhttps://forums.windrivers.com/images.../2005/02/1.gifhttps://forums.windrivers.com/images.../2005/02/1.gifhttps://forums.windrivers.com/images.../2005/02/1.gifhttps://forums.windrivers.com/images.../2005/02/1.gif

So welcome to windrivers forums I-Hate-Computers ..now there's a name I can definately relate to :thumbs: :D

For anyone else looking for HP Pavillion 772n 'stuff' its here @ hp which I thought I'd mention , as I'm confus-ed :D as to which drivers on this thread you might have tried ;)

Its also important to realise that hp model numbers can be different by country ;), so what you get as a match for a model 'here' (I'm in the uk) might be different from 'there' (generally we use American stuff when we aren't sure where you are from)- you MUST make sure you are looking for the right thing ;)

Quote:

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Originally Posted by confus-ed

.. which I thought I'd mention , as I'm confus-ed :D as to which drivers on this thread you might have tried ;)..

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& for a wotpp 'protest' point : - Can I once again register my 'displeasure' at all this 'tacking on' .. :(

(whether I can or not I shall ! :p)

Please folks - one thread per poster & issue - else it all gets most confus-ed, which means confus-ed-ness, which is great for me when I'm feeling confus-ed, but not lucid, but I think generally in the technical bits of the forums, I'm suppos-ed to be lucid & NOT confus-ed - Is that sufficiently confus-ing ? :D

Im having the very same problem as the first thread here had, i cant install the same SM Bus controller, and sound drivers as its on board. Its a HP pavillion 453.uk

Belarc Details

Sytem Model -
HP Pavilion 05 DA149A-ABU 453 3030211RE101TANGO

Main Circuit Board b
Board: Hewlett-Packard HP System Board HP P/N

Can anyone help me out at all?

Quote:

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Originally Posted by metz

Im having the very same problem as the first thread here had, i cant install the same SM Bus controller, and sound drivers as its on board. Its a HP pavillion 453.uk

Belarc Details

Sytem Model -
HP Pavilion 05 DA149A-ABU 453 3030211RE101TANGO

Main Circuit Board b
Board: Hewlett-Packard HP System Board HP P/N

Can anyone help me out at all?

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Welcome to WD metz .

Did you try any of the links given and looked for your model ?

Quote:

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Originally Posted by hapsan

Hi Munky_Head,

I'm having the exact same problem that you described. I followed the link to the MSI onboard sound page and tried to install the ADI188x drivers but they didn't work. Are these the drivers you used? If not could you tell me which did work for you. Thanks!

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Sorry you were missed and Welcome to WD .

This is why they ask to start your own thread so your not missed or lost in the crowd .

Anyway were you able to solve your problem ?

Yes I looked on these website's and could not find my systems details on there. but Im not very good at all this. I looked again just incase but cant see the drivers I need:- my details:-

Belarc Details

Sytem Model -
HP Pavilion 05 DA149A-ABU 453 3030211RE101TANGO

Main Circuit Board b
Board: Hewlett-Packard HP System Board HP P/N

Can anyone help me out at all?

Metz you have the pavilion 453uk.

You just need to install the the inf driver here stupidly, hp doesn't supply it.

You didn't say which windows you have, but this one is for all windows versions

Quote:

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Originally Posted by Munky_Head

I have an HP Pavillion 772n. Recently I had to get a new hard drive. I do not have the bundled software or the system recovery disk from HP. I installed Windows XP Pro on it. I now have two conflicts in the device manager. I am missing the Multimedia Audio Controller and the SM Bus Controller. Obviously I have no sound. I have been searching everywhere for the drivers. The chipset on my computer is Intel 845e. I believe that the motherboard is a Micro-Star MS-6579. The sound card is on board. Any help with this problem would be greatly appreciated.

Thanks,

Munky_Head

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HP Pavilion 772n
mobo: MSI MS-6579, BIOS v3.04 5/10/2002
Video: GeForce4 MX420 (HP)
orginal NVidia Driver version: 28.32 (6.13.10.2832)
XP Home (OEM, of course)
modem: Lucent WinModem (ltmndmnt.sys LT v8.20)
network: reported as RealTek RTL8139 Family (XP driver)
chip is actually RTL 8101L
P4 2.26GHz - mb should support at least 2.8G per manual posted at:

http://www.elhvb.com/mboards/OEM/HP/ms-6579.zip

sound: according to device manager it is an Avance Logic, Inc. Avance AC97, ALCXWDM.SYS, v5.10.3830

I'll only have it another day or so so if you have questions...

Hello All,
I just wanted to post my findings for anyone looking for the same problem to find and hopefully fix their problem.
I installed a new hard drive in my Emachines M6805 and reloaded WinXp pro. When done I had no Standby and naturally no Hibernate. I checked all the easy stuff and I had the ACPI compliant device in my device manage with the current Driver.
My fix was easy. I updated the CPU driver. I had the original disk from Emachines. If you can't find it online drop me an e-mail and I'll send it to you.
I will get a link put on my website when I get my system back running 100%.
Drivers will be at: www.snapshot911.com/emachines
I had to load about 6 drivers so I will put all of them on there. I know they are on emachines website so I am just making it a little easier for all you people out there needing help.

Emachines M6805
512 Ram
Mobile AMD Athlon 64 processor 3000+
ACPI compliant system
80G WD hard Drive
Internal WiFi
Realtek AC'97 Audio

Hope this helps someone. Took me a few hours to figure it out :grin:

Welcome to WinDrivers Snap Shot & thanks for taking the time to post your experience. CPU driver is an easy one to overlook.

I have the HP Pivilion 772n and lost the HD in it so I lost the recovery and could not get the audio to work. I contacted HP support and they gave me the link to a site who had it, and IT WORKED. Here is what they gave me...
ftp://202.65.194.212/pc/audio/WDM_403.exe if you cut & paste this address into your address bar it will download the (updated) driver you need.

Jerry A.

Welcome to Windrivers Jerry A and thanks for the tip!

Hello, great forum see similar problems as mine hope you can help us as well.

No sound corrupt on board driver.

I am having a very similar problem, with HP Pavilion a1540n.

However, I am still unable to get the Multimedia Audio Controller and the driver for Video Controller. The information from running the Belarc Advisor produces the following:
HP Pavilion 061 EX276AA-ABAa1540n 0nx1114RE101NODUM00

Has a ASUSTeek Computer inc. NODUSM 1.03 mother board
200 Megahertz

Bios: Phoenix Tech

2.20 Gig AMD Athlon 64 X2 DualCore


Any ideas as to how I can search for the driver for my mother board audio controller?

Thank you in advance

Pierre

Welcome to Windrivers Translog

Did you try here? You didn't say which OS you have.

OS - WIndows XP

Yep,

Went in there as well as Assus site, couldnot figure a thing out there....HP provides downloads for verything. Would the on boards sound driver be included in the chipset when HP says download chipset. Just do not want to fry this thing.

Thanks in advance.

Pierre

These are the options for downloads:

Could not distinguish were the on board sound driver is:
Microsoft Windows XP









Driver - Graphics Date Version Previous Size

» NVIDIA Graphics Driver Update

06-2006 8.2.0.8 - 30.66M




Driver - Keyboard, Mouse and Input Devices Date Version Previous Size

» HP Multimedia Keyboard/Mouse Driver Update

06-2006 1.0.2.6 - 3.35M




Driver - Storage Date Version Previous Size

» Promise RAID Driver Uninstall Utility

06-2007 1.0 - 1.29M




CD-ROM order page - Recovery Discs Date Version Previous Size

» Read this before ordering your Recovery Discs! (US and Canada Only)

07-2006 N/A - 27 bytes

» XP MCE SP2 63NAemMPA1 + Supp 1 Recovery Kit

07-2006 N/A - 0 bytes




BIOS Date Version Previous Size

» A8M2N-LA Motherboard BIOS Update

12-2007 3.10 - 1.22M




Firmware Date Version Previous Size

» DVD-RW 16X HP DVD Writer 740b Drive Firmware Update

08-2006 HI24 - 5.74M

» DVD-RW 16X HL-DT-ST DVDRRW GSA-H21L Drive Firmware Update

07-2006 L702 - 4.12M

» Identifying a Drive and Firmware Version

06-2006 n/a - 0 bytes




Original Drivers Date Version Previous Size

» Summer 2006 Original HP Multimedia Keyboard/Mouse Drivers

06-2006 1.0.2.6 - 2.21M

» Summer 2006 Original Modem Drivers

05-2006 7.39.0.0 - 1.78M

» Summer 2006 Original NVIDIA Chipset Drivers

05-2006 4.5.0.0 - 902.63k

» Summer 2006 Original NVIDIA Graphics Drivers

05-2006 8.2.0.5 - 59.7M

» Summer 2006 Original NVIDIA LAN Drivers

05-2006 50.2.4.0 - 1.95M

» Summer 2006 Original Realtek High Definition Audio Drivers

05-2006 5.10.0.5229 - 18.09M




Software Date Version Previous Size

» HP Update Security Vulnerability Update

01-2008 1.0 - 1.63M

» HP Web Helper Update

06-2006 1.0.0.1 - 1.48M




Software - Multimedia Date Version Previous Size

» Sonic Digital Media Plus/Deluxe Application Update

03-2007 N/A - 83.03M

» muvee autoProducer unPlugged Application Update

10-2006 2 - 1.35M

» muvee autoProducer Application Update

10-2006 5 - 1.35M

» LightScribe System Software Update

05-2006 1.4.84.1 L - 3.0M




Software - Solutions Date Version Previous Size

» Norton Internet Security Limited User Patch

07-2006 07.06.2006 - 1.3M

OK, you want to download all of the drivers marked summer 2006 for a start.

You then install the Summer 2006 Original NVIDIA Chipset Drivers and reboot

Now install the Summer 2006 Original Realtek High Definition Audio Drivers - these are the sound drivers.

Quote:

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Originally Posted by NooNoo

OK, you want to download all of the drivers marked summer 2006 for a start.

You then install the Summer 2006 Original NVIDIA Chipset Drivers and reboot

Now install the Summer 2006 Original Realtek High Definition Audio Drivers - these are the sound drivers.

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I do.... thank you very much will give you feedback.

Thank you

PIerre:thumbs2:

Installed everything. However asked tha the chipset be installed threw device manager. Tried don't think it was the way intended. Could you elaborate on the procedure of installing this chipset threw device manager please.

Thank you

Pierre

Did you follow the instructions at HP?

Quote:

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Installation Instructions

1. Download the driver package.
2. Double-click on the icon for the driver package downloaded in Step 1, and then click NEXT.
3. Select I accept the terms in the license agreement, and then click NEXT.
4. Click OK to continue. The original drivers are now stored in the C:\SoftPaq\sp26741 folder.
5. If Device Manager does not start automatically, use the following steps. Otherwise go to step 6:

a. Click Start.
b. Right-click My Computer, and then select Properties.
c. Click the Hardware tab, and then click the Device Manager button.
6. Click the + (plus) sign next to "System devices" or "Other devices".
7. Right-click "SM Bus Controller" or the device you want to update, and then select "Update Driver...".
8. Select "No, not this time", and then click NEXT.
9. Click NEXT to install the software automatically
10. Click FINISH to complete the installation.

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